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AVIATION AND INFORMATION TECHNOLOGY

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Qantas and Lufthansa are the examples of which category of airlines?

a)

National flag carrier

b)

Charter airlines

c)

Commercial arlines

d)

Low cost airlines

2.

These airlines provide services for tax payers benefit, often heavily subsidized by governments, serve routes that would otherwise be unprofitable.

These characteristics describe ?

a)

Low cost carrier

b)

National flag carrier

c)

Domestic airlines

3.

(a)   lease aircraft for itineraries such as packaged tours that travelers purchase through a tour operator.

4.

Key technologies used by the airlines are below, except for

a)

Decision support systems

b)

Departure systems

c)

In-flight technologies

d)

Property management systems

5.

Which one of these airlines reservation system functions provide information on passenger's seat preferences ?

a)

Electronic ticketing

b)

Passenger information

c)

Flight schedule and availability

6.

Which one of these is the booking code for economy class?

a)

Booking Code - F

b)

Booking Code - R

c)

Booking Code - Y

7.

Which of the following is not a part of the Decision Support System (DSS) ?

a)

Direct bookings

b)

Revenue management

c)

Flight and crew scheduling systems

d)

Flight operation systems

8.

There are two components of revenue management ; (a)   & yield management

9.

(a)   capture special meal requests and manage the ordering, storage, preparation and delivery of meals.

10.

(a)   contains the passenger’s name, contact details, payment details, frequent-flyer number and a record locator.