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TBE GENERAL QUIZ 3

Total questions: 25

Worksheet time: 50mins

Name
Class
Date
1.

The requirements for training under the CPD ( Continuous Professional Development ) programs does not include

a)

Minimum CPD is 20 training hours annually

b)

Technical Training minimum 12 hours

c)

60% Non technical maximum 8 hours

d)

Seminar /Congresses and conference covering the 20 CPD hours

2.

An agent shall remit direct to his principal or deposit into a bank account designated by and in the name of the principal the contribution collection within

I. CBC is collected within 7 working days from the date of collection or inception of the certificate whichever is earlier for Motor

II. CBC for Individual PA or Travel PA all contribution must be remitted within 15 days

III. Premium Warranty allows a maximum 60 days for remittance for other classes

IV. CBC for Medical Takaful within 30 days collection of contributions

a)

I , II and III

b)

I,III and IV

c)

II,III and IV

d)

I,II,III and IV

3.

Among the important sales principals that an agent must abide by includes

I. Make prior appointment and identify own self

II. Recommend certificate suitable to needs

III. Recommend other specialist when necessary

IV. Treat all information by prospect confidential

a)

I,II and III

b)

I,II and IV

c)

I,III and IV

d)

I,II,III and IV

4.

An Agent must ensure observation of the following factors when explaining the contract except

a)

Identify Takaful company

b)

Explain all essential provision

c)

Draw attention to exclusion/restriction

d)

Comparative pricing offered by other Takaful Operators

5.

An Agent must ensure they are able to meet a Minimum Maintenance Requirement of sufficient business which should be achieved within the first two years of

a)

RM20,000 a month

b)

up to individual operators

c)

RM100,000 a year

d)

RM2 0,000 a year

6.

An Agents license can be cancelled or suspended or may not be approved for registered if he is found to be

I. Of unsound mind

II. Convicted of criminal misappropriation, CBT

III. Fraud, dishonesty

IV. Has outstanding debts

a)

I,II and III

b)

I,II and IV

c)

I,III and IV

d)

I,II,III and IV

7.

General Takaful Agents Registration Regulations (GTARR) requires all agents to

I. To have a certificate of Registration valid for two years.

II. The display at all times his Certificate of registration at his business place

III. Proper office premises to transact takaful business

IV. A valid license obtained by local council

a)

I,II and III

b)

I,II and IV

c)

I,III and IV

d)

I,II,III and IV

8.

Inter Takaful Operator‟s Agreement on General Takaful Business was NOT designed to

a)

Providing operational guidelines and conduct of Takaful Operators

b)

Promote and protect the interests of the general Takaful industry

c)

Regulate and control the conduct of every person transacting general takaful business

d)

Monitoring tariffs, commissions & remuneration

9.

When dealing with Agents, the Takaful Operators must ensure

a)

only registered agents are allow to transact Takaful Business

b)

No commission shall be given to non-registered agent

c)

Agent are able to produce RM20,000 a year within the first year

d)

Follow rules and regulations provided under the agreement

10.

The scope of an agent will be to

a)

Issue or complete Takaful certificate

b)

Issue Cover note to provide immediate protection

c)

Conduct a loss survey or make adjustments

d)

Settle or approve Takaful claims

11.

Members of MTA must always

I. Keep a complete and up to date records of all their agents, corporate agents, directors, shareholders and corporate nominees

II. maintain proper and accurate accounts showing the amount of commission paid

III. Provide to the Board with any information concerning any of their agents as and when requested.

IV. Suspend agents that are not performing after one year operations

a)

I,II and III

b)

I,III and IV

c)

II, III and IV

d)

I,II,III and IV

12.

The Motor Tariff provides for

a)

Rating for businesses which are non Tariff

b)

Tariff does not apply to any motor which is not license for road use

c)

cover in respect of use on the road of any motor vehicle may be covered otherwise than under a Motor certificate

d)

Cancellation can be done based on Short period rate

13.

Physical Hazard relates to the physical aspects of the risk and can influence the occurrence of a loss. Examples of Physical Hazards are

i. type of goods

ii. flammable liquids

iii. gambling habit of owner

iv. building construction type

a)

i,ii and iii

b)

i,iii and iv

c)

i,ii and iv

d)

i,ii,iii and iv

14.

The concept of indemnity ensures that

a)

the participant cannot make a profit from a loss

b)

the compensation does not depend on the market value

c)

the compensation depends on the number of policies taken

d)

the compensation depends on the sum covered of the certificate

15.

Contribution will only apply where the following conditions are met

i. all policies covers a common peril, which gave rise to the loss

ii. two or more policies of indemnity exist and are in force

iii. all policies covers a common interest

iv certain certificates are not liable for the loss

a)

i,ii and iii

b)

ii,iii and iv

c)

i,iii and iv

d)

i,ii,iii and iv

16.

What would be the compensation for the following claim based on Indemnity ?

Sum covered : RM100,000

Market Value:- RM50,000

Loss Amount :- RM20,000

a)

not payable

b)

RM20,000

c)

RM50,000

d)

RM100,000

17.

Which of the following is not the work of a Risk Surveyor?

a)

Allocating quality grades to the client once improvements have been completed

b)

Collating and assessing risk information on site

c)

Calculating the suitable premiums and determining conditions and scope of cover to be offered

d)

Advising clients and discussing requirements to reduce the level of risks and improvement programs

18.

The boiler and pressure vessel insurance incorporates an inspection service and provides cover against the following ,except

a)

damage to the insured plant

b)

damage to the insured‟s surrounding property

c)

property damage and bodily injury to third party caused by explosion and collapse of boilers

d)

legal liability arising out of property damage or bodily injury to third party caused by any kind of explosion.

19.

The operative Clause contains

a)

Particulars of the insured

b)

Particulars of insured‟s spouse

c)

insurers name and address

d)

the circumstances in which the insurers are liable to the insured

20.

A Claimant must immediately do the following in an event of a loss

I. Immediate notification of loss is obligatory

II. the participant must try to minimize the loss

III. Immediately appoint the Loss Adjuster

IV. Look for parts for the damaged items

a)

I and III

b)

I and IV

c)

I and II

d)

III and IV

21.

The following documents will be required when claiming for loss or damages under Fire Takaful

I. Photographs

II. Purchase invoices, repair bills, sales record

III. Police report (where damage is extensive)

IV. Fire brigade report (where damage is extensive)

a)

I,II and III

b)

I,II and IV

c)

II,III and IV

d)

I,II ,III and IV

22.

NO QUESTION 22

a)

1

b)

2

c)

3

d)

4

23.

The method of claims settlement by the takaful Operator may include

I. Cash-payment of claim by cheque, or

II. Repair

III. Replacement

IV. Reinstatement

a)

I,II and III

b)

I,II and IV

c)

II,III and IV

d)

I,II ,III and IV

24.

Dispute is resolved through the following channels:-

I. Negotiation

II. Litigation

III. Arbitration

IV. Mediation

a)

I,II and III

b)

I,II and IV

c)

II,III and IV

d)

I,II ,III and IV

25.

Repudiation of liability can be based on the following grounds except:-

a)

There was no loss or damage as reported;

b)

The loss or damage for which a claim has been made was not caused by a peril or was excluded by the certificate; or

c)

The certificate has been rendered void as a result of a breach in condition (implied express) or warranty

d)

The participant has another certificate on the same subject matter