WorksheetsSalesforce Admin 20Q - Test 9
Total questions: 20
Worksheet time: 40mins
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
Key Deals
Big Deal Alerts
Activity Timeline
Performance Chart
The Administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which 2 options should an Administrator use to meet this requirement?
Choose 2 answers.
Add to manual sharing list
Assign permission set group to Users
Create a Permission Set
Edit Organization-Wide Defaults
An Administrator has been asked to update a flow that was created as part of a recent update. When the Administrator opens the flow for editing, the Flow Toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
The flow is a screen flow.
The version of the flow is inactive.
The flow is a before save flow.
The version of the flow is activated.
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the Reps that are on Pacific Time. The Reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an Administrator solve for this issue?
Set temporary business hours for each time zone.
Adjust the currant business hours to accommodate the Eastern Time Zone.
Create one set of business hours per time zone.
Allow the reps to set business hours manually.
Northern Trail Outfitters has the Case Object set to private. The Support Manager raised a concern the reps have a boarder view of data than expected and can see all cases on their group's dashboards.
What could be Causing reps to have inappropriate access to data on dashboards?
Dashboard Filters
Dashboard Subscriptions
Dynamic Dashboards
Public Dashboards
An Administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the Administrator use?
Workflow
Process Builder
Flow Builder
Automation Studio
The Administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
Validation Rule
Outbound Message
Approval Process
Process Builder
AW Computing has 6 sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the Administrator configure to make it easier for teams to collaborate with the same customer?
Enable and configure standard opportunity teams with splits.
Enable account teams and show the users how to set up a default account team.
Create a queue for each team and assign account ownership to the queue.
Propose the users manually share all their accounts with their teammates.
Ursa Major Solar offers amazing experiences for all of its employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the Administrator create to meet this request?
Chatter Stream
Chatter Broadcast Group
Chatter Recommendations
Chatter Unlisted Group
Northern Trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the Administrator take into consideration regarding the contact hierarchy?
Contacts displays in the contact hierarchy are limited to record-level access by User.
Contact Hierarchy is limited to only 3,000 contacts at one time.
Customizing hierarchy columns changes the recently viewed Contacts list view.
Sharing setting are ignored by contacts displayed in the Contact Hierarchy.
An Administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers.
IP address restrictions are set on the profile or globally for the org.
Users can change their password to avoid login IP restrictions.
Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
Single sign-on will allow users to log in from anywhere.
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an Administrator configure to meet these requirements?
Validation rules that ensure that users are entering accurate sales stage information.
Different page layouts that control the picklist values for the opportunity types.
Public groups to limit record types and sales processes for opportunities.
Separate record types and Sales processes for the different types of opportunities.
The Administrator at Ursa Major Solar has created a custom report type and built a report for Sales Operation Team. However, none of the user are able to access the report.
Which 2 options could cause this issue?
Choose 2 Answers.
The custom report type is in development.
The user's profile is missing view access.
The org has reached its limit of custom report types.
The report is saved in a private folder.
The Administrator at Ursa Major Solar has been asked to change the work item and project custom object relationship from a master-detail to a Lookup.
Which Scenario Could prevent the Administrator from fulfilling this requirement?
A junction object is required to support the lookup.
The lookup field in all the records contains a value.
The Look-Up field is required for Saving Records.
Roll-Up summary field sexist on the master object.
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an Administrator take to meet this requirement?
Create a separate Lead Lightning App.
Define a record type and assign it to the interns.
Set up Web-to-Lead for the interns' use.
Update the active Lead Assignment Rules.
The Administrator at Cloud Kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an Administrator do to accomplish this?
Choose 2 answers.
Reactivate the appropriate Shoe Style values after the field type changes.
Select the "Choose only one value "checkbox on the pick list field.
Back-up the Shoe Style values in existing records.
Change the field type from a multi-select picklist field to a picklist field.
An Administrator installed a managed package that contains a Permission Set Group. The Permission Set Group that was installed includes Delete access on several objects, and the Administrator needs to prevent users in the permission set group from being able to delete records.
What should the Administrator do to control Delete access?
Use a muting permission set with a permission set group to mute selected permissions.
Create a new permission set that has Delete access deselected for the objects.
Create a new role that prevents Delete permissions from rolling up to the users.
Edit the profile for the users to remove Delete access from the objects.
An Administrator at Dream-House Reality needs to create customized pages for the Salesforce Mobile App.
Which 2 types of pages could an Administrator build and customize using the Lightning App Builder?
Choose 2 Answers.
User Page
Dashboard Page
App Page
Record Page
The Administrator at Cloud Kicks has been told that users are unable to add repeating tasks in salesforce.
Which 2 solutions the Administrator use to ensure users are able to do this? Choose 2 Answers.
Enable creation of Recurring Tasks in Activity Settings.
Disable Shared Activities.
Add create Recurring Series of Tasks field on Page Layouts.
Turn on Task Notifications Service.
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an Administrator use to meet this request?
Approval Process
Lightning Web Component
Process Builder
Workflow Field Update
