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VOCABULARY QUIZ

Total questions: 17

Worksheet time: 13mins

Name
Class
Date
1.

Instead of Free, say

a)

No Cost

b)

No Charge

c)

Pro Bono

2.

Instead of Price, say

a)

Rate

b)

Cost

c)

Proposal

3.

Instead of Kill, say

a)

Annihilate

b)

Wipe Out

c)

Control

4.

Instead of Contract, say

a)

Deal

b)

Agreement

c)

Settlement

5.

Instead of Spray, say

a)

Aerosols

b)

Application

c)

Control Measure

6.

Instead of Chemical, say

a)

Poison

b)

Substance

c)

Material

7.

Which Pests are Wood Destroying

a)

Termites, Carpenter Ants, Powder Post Beetles

b)

Carpenter Ants, Termites, Chiggers

c)

Termites, Carpenter Ants, Digger Bees

8.

Name (4) Insects that would be considered GENERAL PESTS

(a)  

9.

A pest treatment performed to crash an existing pest population and bring the activity to a controllable level is referred to as a (a)   treatment.

10.

Which scenario is defined as a RE-SERVICE/CALLBACK service?

a)

A service when a customer requests to be called back at a more convenient time.

b)

A service appointment requested by a technician or pre-build into services to re-visit and re-inspect a previous service/location

c)

Used for sales calls to followup on a potential lead

d)

A customer calling to schedule a service appointment in between a regularly scheduled service or after one has already been performed, because they are experiencing the same or new pest activity.

11.

The first service performed at a location/home to treat pest related activity is referred to as the _______________ _______________

(a)  

12.

A One Time Service is a treatment for one targeted pests and usually includes coverage for the customer to callback if needed for additional treatments after the initial service if there is still pest activity. This period of time the customer is covered for treatment is called the (a)   period.

13.

Process you can use to solve pest problems while minimizing risks to people and the environment

a)

Environmental Certification

b)

Integrated Pest Management

c)

Pest Control Services

14.

A person Certified and Trained on how to apply insecticides

(a)  

15.

An Insect that based on their biology or treatment methods differs from the category of general pests is also known as a (a)   pest.

16.

An example of a pest- that based on the biology its treatment method is different then general pests would be

a)

Bedbugs

b)

Brown Marmorated Stink Bug

c)

Rats

d)

Oriental Cockroach

17.

The service that utilizes Scent Detection is called a (a)