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WorksheetsEBC Chapter 1
Total questions: 16
Worksheet time: 16mins
What is communication?
A process of transmitting information from one person to another.
A process of transmitting information one person to another person using a proper medium.
A process of transmitting information from one person or place to another.
A process of transmitting information to one person or a place.
_________________________ are the skills and attributes needed to contribute productively
Personal Management Skills
Persuasion Skills
Fundamental Skills
Teamwork Skills
_________________________ are the skills used while pressuring or encouraging someone to do/believe something.
Personal Management Skills
Persuasion Skills
Fundamental Skills
Teamwork Skills
Which of the following is NOT one of the four domains of language?
Listening
Writing
Speaking
Reading
Telepathy
The process by which people exchange information, feelings, and meaning through verbal and non-verbal messages (Hint: the fifth type of communication)
Listening
Writing
Speaking
Reading
Interpersonal Communication
A learned set of assumptions that shape our perceptions of the world, and of appropriate values, norms, attitudes, and behaviors.
Listening
Writing
Assumptions and Expectations
Culture
Interpersonal Communication
Cultural _________________________ and _____________________________determine both the form and the content of every business transaction.
Listening
Writing
Assumptions and Expectations
Culture
Interpersonal Communication
This type of language avoids discriminating against people based on gender, physical condition, race, age, or any other category.
bias-free
Writing Process
Assumptions and Expectations
Culture
Interpersonal Communication
Which form of communication enables people at the same level within departments of the organisation to communicate with each other?
Vertical communication
Horizontal communication
Internal communication
External communication
The communication which is spoken, read, heard, and written is
verbal communication
non verbal communication
gestural communication
formal communication
If you are nervous about making eye contact during an elevator pitch, where can you look?
At the other person's nose or forehead
At the other person's feet
Over the other person's shoulder
Close your eyes and hope for the best
Diversity means
Varied in contents
Being different
Being same
Being indifferent
Which of the following is an example of nonverbal communications?
Nodding your head
Making eye contact
Crossing your arms
All of the above
You have a great idea, but are afraid to speak up because it is unconventional.
