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WorksheetsEscrow & RDL Post Training Test ID
Total questions: 10
Worksheet time: 5mins
If borrower inform that they haven't received the funds, where should we raise this to?
#p-disbursement-issues
#im-p2pescrow-issues
Who is our customer?
P2P Lending
Banks
Borrower & Lender
What are the types of EEVA (Escrow External Virtual Account)?
Direct VA
Non-Direct VA
A & B are correct
A & B are wrong
Finops will check non direct VA whether it is received or not.
False, CS L2 can help to check
True, Finops can help to check
These are the possible statuses of Direct VA payment in Find VA Inquiry, except:
Unmatch
Match
Not found
Settled
Hi CS team, user did top up to RDL but the fund hasn't reflected until now.
What is this feature called?
Escrow Top Up
RDL Payment (Top Up)
Loan Disbursement
Repayment
What is the different between money-in repayment and repayment?
Money-In Repayment -> Borrower paid the fund back to Lender through Repayment VA Repayment -> Merchant helps to move fund from Repayment VA that has been paid from Borrower to Lender's Escrow Account
Money-In Repayment -> Borrower paid the fund back to Lender through Repayment VA Repayment -> Lender moves the fund from Repayment VA from Borrower to their bank account
These banks are available for Escrow VAs, except:
Mandiri
Permata
BNI
BSS
Mandiri VA is direct VA money in channel.
True
False
Who should we escalate if we find Direct VA not found?
Finops
CS L2
