The era of the 18th and 19th centuries in which machine power replaced human and animal power in the production process.

A manager whose main job is to direct the work of employees.

A manager who completes all the functions, but spends most of the time completing specialized work in one management function or is responsible for a specific part of the company's operations.

A top-level manager who spends almost all of their time on management functions and decisions that affect the entire company.

Determining how plans can be accomplished most effectively and arranging resources for complete work.

Evaluating results to determine if the company's objectives have been accomplished as planned.

____ management studies the way work is organized and the procedures used to complete a job in order to increase worker productivity.

___ management identifies the most effective practices for organizing and managing a business.

a difficult situation requiring a solution

documents that identify the tasks to be done, employees assigned to the work, and the time frame for completion of each task.

An experienced manager who meets regularly with a new manager to provide feedback and advice

The process of making sure work meets acceptable standards

an alternative course of action to be followed if a specific problem arises

a computer-based system that stores, organizes, and provides information about a business

a procedure used to evaluate the work and accomplishment of an employee and provide feedback on performance

Which of the following is NOT one of the roles of successful managers?

A manager who is knowledgeable about industry trends, competition, and new technology is likely to influence behavior through

A manager who realizes that each employee has a different background, as well as different attitudes, skills & needs is demonstrating human the relations skill of

Leaders who can see all sides of a problem and not make biased judgments or statements are said to possess

The type of power that results from the manager's knowledge and skills is

When managers increase employees' salaries when they meet the goals established for them, what type of power are the managers using?

A type of power often invested in experienced or well-liked employees is

What type of power is granted to managers by employees because the employees determine the managers are worthy of it?

Strategic planning

Staff advice is usually illustrated on an organization chart with

To be effective, goals must be

A widely used financial planning tool is a

To ensure that the quality of work is acceptable, businesses develop

The obligation of an employee to accept responsibility for the outcomes of assigned tasks is called

Which of the following is NOT an important leading activity?

A group of people who cooperate to achieve a common goal is

The motivation theory that describes individual needs in five categories that form a hierarchy was developed by

Employees who take personal responsibility for their own work and set personal goals have a high need for

Who developed a motivation theory that suggests individuals are influenced most strongly by the need for achievement, affiliation, or power?

According to Herzberg, pay & fringe benefits, working conditions and type of supervision are examples of

What type of business produces things that other businesses use to make things?

Laying off workers or dropping unprofitable products are examples of

Which of the following refers to a commitment of excellence?

Activities in the underground economy

According to this ethical framework, ethical actions are those that provide the greatest balance of good over evil.

Which statement is incorrect about flexible scheduling?

Which of the following states is not considered part of the Sun Belt?

Ethics are

A formal, published collection of values and rules that reflect the firm's philosophy and goals.

Independent groups which influence businesses through lobbying, publicity, and pressure tactics to alter their activities.

All of the following are basic features of capitalism EXCEPT

Steel that is used to produce tools and machinery is classified as a

In which type of economy does a central planning authority determine what, how, and for whom goods and services are produced?

In which political-economy system does the government have extensive control over the allocation of some resources but little control over distribution?

The right to own property is NOT a feature of

A form of international business whereby firms agree to cooperate on certain aspects of business while remaining competitors on other aspects is a

The branches of an international firm are called

The international organization that creates and enforces rules concerning trade among countries is the

Before an American company can sell its left-side steering wheel motor vehicle to Ireland, it must change the steering wheel to the right side. This restriction imposed by Ireland is called

In a sole proprietorship,

In which type of partnership is the liability of a partner limited to the amount of the partner's investment?

An official document giving power to run a corporation is a

Ownership of a corporation is measured in

A stockholder who cannot attend a shareholders' meeting can submit votes by

A written agreement between two or more people identifying how they will add capital, labor, or other assets and divide any profits or share any losses in their business is called a

Which statement is FALSE about CIOs?

A general term that refers to the movement of information from one location to another electronically is

A computer that stores data and application software for all workstations in a single building or building complex is called a

All of the following are types of information systems EXCEPT

An information system that integrates data from various departments to make it available to help managers with day-to-day business operations is called a(n)

The ability to consider alternatives by analyzing "what if" scenarios is a key capability of a(n)

The primary reason businesses keep financial records is to

Movement of cash into and out of a business is known as

The money a business owes and the payments it makes for credit purchases are recorded in the

A business that is planning to introduce a new product will need a

The original cost of an asset less its accumulated depreciation is the

The difference between current assets and current liabilities is

Retained earnings refer to

Which statement is true of common stockholders?

The dollar value printed on the stock certificate is known as the

Long-term debt capital is obtained by

Bonds that are based upon the faith and credit of the corporation that issues them are

Businesses that sell directly to the final consumer are

Which of the following is NOT an element of the marketing mix?

Companies emphasize promotion and price of their products in which stage of the product life cycle?

When customers purchase a product regularly without a great deal of thought, the product is a(n)

Products designed for use by other businesses

Unilever's products include dishwashing liquid, soap, body wash, toothpaste, and hand lotion. This is an example of

Which type of utility is created when customers are able to purchase a product when they need it?

A business that owns the organizations at other levels of a channel of distribution is involved in

Which of the following is NOT a factor that producers consider when deciding which channels to select for distribution?

A company that produces only one product is most likely to sell that product to

The advancement of an employee within a company to a position with more authority and responsibility is

The law that requires employers to pay covered employees overtime pay at 1-1/2 times the regular rate of pay is the

Discrimination is hiring based on race, ethnicity, religion, gender, or national origin is prohibited by the

A fund to pay an income to workers who lose their jobs through no fault of their own is

The list of skills and qualifications needed to perform a particular job is known as

Paying an executive $140,000 a year is an example of what kind of compensation plan?

The plan for paying employees that has the advantages of various pay systems is the

Federal law requires businesses to offer unpaid family and medical leave if they have

Pay based on an hourly rate.

Compensation plan that pays a percentage of the volume of sales for which an employee is responsible.

Planning for an organizational change is the responsibility of

The kinds of tasks that make up a job and the way the workers perform the tasks is

Jobs that are part of the employee's career path are identified in the employee's

A treaty between two or more countries that eliminates almost all trade restrictions and subsidies between the countries is a(n)

Training an employee to do the work of another employee when the second employee is sick is an example of

The level of employment in which people had the authority to control some of their work and make some decisions is

Which of the following is the MOST sought-after attribute employers look for on a candidate's resume?