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WorksheetsCP Orientation Quiz
Total questions: 24
Worksheet time: 13mins
How far back does IHG's story go?
1977
1877
1777
The first hotel in IHG opened in which year?
1947
1948
1946
Which year was IHG created as a company?
2003
2006
2013
Select which brands are under Lifestyle & Luxury
Regent
Hualuxe
Kimpton
InterContinental
Select which brands are under Premium Collection
Avid
Holiday Inn
Voco
Crowne Plaza
Select which brands are under Essential Collections
Holiday Inn Club Vacations
Holiday Inn Express
Holiday Inn
Avid
Select which brands are under Suites Collection
Candlewood Suites
Atwell Suites
Even Hotels
Holiday Inn Club Vacations
In IHG we have a total of 19 Hotel brands
True
False
Iberostar is the 18th hotel brand to join the IHG family in 2022
True
False
Who is the CEO of IHG?
Bill Kimpton
Juan Trippe
Keith Barr
What is the name of IHG's loyalty programme?
Holiday Inn Priority Club
IHG® Rewards Club
IHG One Rewards
What is IHG's core purpose?
True Hospitality for Me
True Hospitality for You
True Hospitality for Good
Who is the Area GM of Bahrain & Oman?
ANDREAS PFISTER
PHILIPP ECONOMOU
HAITHAM MATTAR
What is the Crowne Plaza® brand promise?
Making Business Travel Work
Serving Business Travelers
Making Travel Work
What are the type of guests we have in Crowne Plaza®?
Modern Busy Travelers
Modern Business Travelers
Modern Travelers
What is our service style in Crowne Plaza®?
Dare to Control
Dare to Contact
Dare to Connect
Complete this service behaviour: Dare to Make the _____ Move
First
Guest
Last
"Reading our guest's moods and needs whilst adapting our pace, tone and the actions we take".. falls under which service behaviour?
ADAPT to the moment
ENABLE quality downtime
RELATE to business needs
What is our service Signature at Crowne Plaza®?
In Your Name
In My Name
In Our Name
In which year was Holiday Inn Bahrain re-branded as Crowne Plaza?
2002
2003
2004
"Being caring, wanting to make a positive difference and building genuine connections with guests" falls under which True Hospitality Skill?
True Responsiveness
True Attitude
True Confidence
"Having the knowledge and skills to perform your role" falls under which True Hospitality Skill?
True Confidence
True Listening
True Attitude
"Focusing on what your guest is saying and picking up body language" Falls under which True Hospitality Skill?
True Responsiveness
True Attitude
True Listening
"Providing guests with what they need in a timely and caring manner" falls under which True Hospitality Skill?
True Attitude
True Responsiveness
True Listening
