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Chapter 7 (Segmentation)

Total questions: 8

Worksheet time: 3mins

Name
Class
Date
1.

Companies know they cannot appeal to all buyers in the marketplace, or at least not in the same way. Reasons for this include all of the following EXCEPT ________.

a)

buyers are too numerous

b)

companies vary widely in their abilities to serve different market segments

c)

buyers are varied in their needs and buying practices

d)

companies need more information to offer the right products to the right customers

e)

buyers are widely scattered

2.

A catalog retailer in the United States has identified African American professionals between the ages of 35 and 45 as a group of potential customers for its products. The retailer plans to direct its marketing efforts toward this group of consumers. Which of the following market segmentation variables did the catalog retailer most likely use?

a)

demographic

b)

psychographic

c)

user status

d)

loyalty status

e)

usage rate

3.

Which of the following is NOT one of the major variables used in segmenting consumer markets?

a)

demographic

b)

behavioral

c)

ethical

d)

geographic

e)

psychographic

4.

________ can be a poor predictor of a person's health, work or family status, needs, or buying power.

a)

Occupation

b)

Education

c)

Ethnicity

d)

Religion

e)

Age

5.

________ segmentation divides the market into segments based on variables such as age, life-cycle stage, gender, income, occupation, education, religion, ethnicity, and generation.

a)

Geographic

b)

Benefit

c)

Occasion

d)

Psychographic

e)

Demographic

6.

Marketers who use ________ often segment their markets by consumer lifestyles and base their marketing strategies on lifestyle appeals.

a)

demographic segmentation

b)

geographic segmentation

c)

benefit segmentation

d)

psychographic segmentation

e)

occasion segmentation

7.

Which of the following variables are the most popular for marketers to use in segmenting customer groups?

a)

ethical

b)

psychographic

c)

demographic

d)

behavioral

e)

geographic

8.

Which of the following refers to a behavioral segmentation variable that involves segmenting markets into nonusers, ex-users, potential users, first-time users, and regular users of a product?

a)

user status

b)

usage rates

c)

gender status

d)

income status

e)

loyalty status