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Design 4 Delight

Total questions: 12

Worksheet time: 4mins

Name
Class
Date
1.

What is the firs key principles of D4D (Design for Delight)?

a)

Design Thinking

b)

Go Broad to Go Narrow

c)

Deep Customers Empathy

d)

Rapid Experimental

2.

How much key principles in D4D?

a)

2

b)

3

c)

4

d)

5

3.

Key Principles in D4D...

a)

Deep Customers Empathy, Go Broad to Go Narrow, Critical Thinking

b)

Critical Thinking, Deep Customers Empathy, Go Broad to Go Narrow

c)

Deep Customers Empathy, Going Out, Rapid Experiment

d)

Deep Customers Empathy, Go Broad to Go Narrow, Rapid Experiment

4.

The 2nd Principles of D4D?

a)

Creative Thinking

b)

Go Broad to Go Narrow

c)

Deep Customers Empathy

d)

Rapid Experiment

5.

Rapid Experiment is the name of the principles where you take your prototype and then you (a)   it to the customers.

6.

Deep Customers Empathy is the name of the principles where you (a)   to get insight about what they see, feel & think.

7.

D4D needs Creativity, Critical Thinking and .....

a)

Problem Solving

b)

Understanding

c)

Researching

d)

Big Data

8.

During which stage would you:

Consult experts to learn more about the areas of concern and to gain an understanding of other people's experiences. 

a)

Rapid Experiment

b)

Deep Customers Empathy

c)

Go Broad to Go Narrow

9.

What is design thinking?

a)

When you think about designs

b)

innovation and creative problem solving with understanding customers insight

c)

A way of building something new with the newest technology

d)

Steps for making lightbulbs

10.

How much process of developing deep customers empathy?

a)

2

b)

3

c)

4

d)

5

11.

An empathy map is a square devide to .....

a)

3 blocks

b)

4 blocks

c)

5 blocks

d)

2 blocks

12.

The four empathy map quadrants look at what the user...

a)

says, think, doing, feel

b)

says, think, doing, making

c)

doing, think, making, feel

d)

says, think, doing, pain