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WorksheetsHard vs. Soft Skills
Total questions: 53
Worksheet time: 27mins
Soft skills are...
Having a gentle touch
Attributes that help you work effectively and harmoniously with others
skills that you think need improvement
only required if you work in the health care field
Examples of soft skills include...
Being a power user for Microsoft Office
Integrity, teamwork and effective communication
Taking care of your parents
accomplishing light as a feather, stiff as a board
Examples of hard skills include, check all that apply.
Quickbooks certified
bilingual or multilingual
can snowboard
Data analysis
Good with pets
Soft skills are more about behaviors and hard skills are more about your technical abilities
True
False
Budgeting:
Soft Skill
Hard Skill
Good Communication:
Soft Skill
Hard Skill
Conflict Resolution (Solving Problems):
Soft Skill
Hard Skill
Writing Reports:
Soft Skill
Hard Skill
Speaking Multiple Languages:
Soft Skill
Hard Skill
The way you think or feel about someone or something is known as your _______________________ .
Genetics
Attitude
Emotions
Personality
1. Communication happens when information is shared between __________________ .
ideas
one person
thoughts and feelings
two people
1. The following are all ________________________ .
• Prioritizing
• Time Management
• Coordinating Resources
• Delegating
• Creating Systems
• Planning Ahead
Interpersonal skills
Planning and Organizing skills
Leadership skills
Interviewing skills
What process do you use when gathering information in order to make a decision, come to a conclusion or solve a problem?
Goal setting
Critical thinking
Develop classifications
Networking
______________________ is a combined effort on the part of a group of people working to achieve the same goal.
Teamwork
Leadership
Networking
Self-control
_______________________ is any means of communication that can reach and influence many people.
Teamwork
Media
Cell Phones
How do you develop a positive attitude?
Avoid negative thinking
Be thankful
Spend time with people who have a positive attitude
All answers are correct
The following traits are all related to which form of communication?
• Focus on the person
• Make sure you understand
• Wait for your turn to speak
• Show interest
• Repeat what was said
Verbal
Written
Speaking
Listening
Part of planning and organizing skills is to know how to break up work into smaller pieces and put them in order of importance. This skill is known as _______________________ .
delegating
prioritizing
time management
coordinating resources
These six skill areas are all part of __________________ .
Gathering information
Analyzing information
Applying information
Forming a hypothesis
Problem solving
Decision making
decision making skills
interpersonal skills
organization skills
critical thinking skills
Communicating information using spoken words.
Non-Verbal
Written
Verbal
Face to Face
Communicating information using email, reports, paperwork, documents, etc.
Verbal
Video
Non-Verbal
Written
Communicating information using facial expressions, body language, or non-verbal cues.
Non-Verbal
Written
Verbal
Sticky Notes
Joseph has a habit of turning in his assignments ahead of time so that if they need to be adjusted there is enough time to get it done. This allows him space in his schedule to play video games after work is over. What soft skill does this display?
interpersonal skills
Flexibility
work ethic
Problem solving
Finding solutions.
problem solving
Communication
Teamwork
Leadership
Subtle behaviors and communication style that is used in the work environment and interactions with others is called ______.
time management
computer skills
soft skills
hard skills
Hard skills are the ________ skills used to perform daily job functions.
time management
Subtle
Technical
creative writing
Annabelle works at a local coffee shop. Her duties include: making customers comfortable, listening to their orders, keeping her area clean and operating the espresso machine. Which skill listed is a hard skill on this job?
making customers comfortable
listening to their orders
keeping her area clean
operating the espresso machine
What skill describes the ability to adjust to new conditions?
work ethic
interpersonal skills
Flexibility
Hard Skill
The ability to guide or influence other individuals, teams or entire organizations.
problem solving
Communication
Teamwork
Leadership
Jacqui held the door for Garand when she saw him struggling to get through it with all the boxes he was carrying. What soft skill does this display?
interpersonal skills
Flexibility
work ethic
Leadership
Combined actions of a group of people (working together).
problem solving
Teamwork
Communication
Leadership
What are social skills that allow you to get along with other people?
work ethic
Flexibility
interpersonal skills
Timeliness
What is the belief in work as morally good?
Flexibility
work ethic
interpersonal skills
Communication
Joseph has a habit of turning in his assignments ahead of time so that if they need to be adjusted there is enough time to get it done. This allows him space in his schedule to play video games after work is over. What soft skill does this display?
interpersonal skills
Flexibility
work ethic
Problem solving
Finding solutions.
problem solving
Communication
Teamwork
Leadership
Subtle behaviors and communication style that is used in the work environment and interactions with others is called ______.
time management
computer skills
soft skills
hard skills
Exchanging information.
problem solving
Communication
Teamwork
Leadership
Annabelle stayed late to help Westley finish the project so that they would be able to turn it in by the deadline. What soft skill is described in their actions?
interpersonal skills
Flexibility
work ethic
Communication
Hard skills are the ________ skills used to perform daily job functions.
time management
Subtle
Technical
creative writing
Madeline works at a local coffee shop. Her duties include: making customers comfortable, listening to their orders, keeping her area clean and operating the espresso machine. Which skill listed is a hard skill on this job?
making customers comfortable
listening to their orders
keeping her area clean
operating the espresso machine
What skill describes the ability to adjust to new conditions?
work ethic
interpersonal skills
Flexibility
Hard Skill
The ability to guide or influence other individuals, teams or entire organizations.
problem solving
Communication
Teamwork
Leadership
Roscoe is working at the fair. Even though he really wanted to operate the zipper at the fair, he agreed to work concessions when more people were needed there. What soft skill does this display?
interpersonal skills
Flexibility
work ethic
Time Management
Uma held the door for Armando when she saw him struggling to get through it with all the boxes he was carrying. What soft skill does this display?
interpersonal skills
Flexibility
work ethic
Leadership
Combined actions of a group of people (working together).
problem solving
Teamwork
Communication
Leadership
What are social skills that allow you to get along with other people?
work ethic
Flexibility
interpersonal skills
Timeliness
What is the belief in work as morally good?
Flexibility
work ethic
interpersonal skills
Communication
Before she can argue the case, Joesphine has to wash laundry, put her kids to bed, set up the coffeepot for tomorrow and prepare her opening statement. Which item on the to do list is a hard skill that lawyers must use?
wash laundry
put her kids to bed
set up the coffeepot for tomorrow
prepare an opening statement
There is a group project due on Friday. A plan to divide the work is needed. The group has to work together. What is this called?
Communication
Teamwork
Problem Solving
Leadership
The group should talk about what they need to do. What is this called?
Communication
Teamwork
Problem Solving
Leadership
The group should have someone check over what is being done vs. what needs to be done and work to keep everyone on task. What is this called?
Communication
Teamwork
Problem Solving
Leadership
If something goes wrong then the team needs to....
Communication
Teamwork
Problem Solve
Leadership
Piper is a pediatrician. She spends her days diagnosing patients, ordering labs, prescribing medicine and meditating for balance. Which skill on her to do list is not a hard skill needed for his job?
diagnosing patients
ordering labs
prescribing medicine
meditating for balance
