Is the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs.

What era did the quality management started?

The process of quality management started with craftsmen and their _______.

Complete the following statement: "While the history of quality management has gone through a number of changes, but the end goal is still _________.

What era did the formal quality management started?

What was the focus of quality management when it was first introduced formally?

What era was the quality control standard changed with the process that we are still using until now?

William Edward Deming and Joseph Juran helped the growth of what country in terms of their quality management after the Second World War?

What is the first stage in the Deming Chain Reaction?

What is the last stage in the Deming Chain Reaction?

Who introduced the Quality Trilogy process with an aim to reduce poor quality?

The Quality Trilogy involves planning, improvement, and ________.

"Quality is free" is a famous quote of who's famous management thinker?

Kaoru Ishikawa is considered as the father of Japanese Quality who also developed what famous concept?

Refers to the basic input in the decision processes of operations management because they provide information on future demand.

Which of the following words is not synonymous to the term "forecasting"?

The two important aspects in doing forecast are the expected level of demand and the degree of _________.

Which of the following examples is not fit for a short range forecast?

Based on prior lecture, how many elements there is for a forecast to be considered good?

What is the first step in writing forecasting?

What is the last step in writing forecasting?

Refers to a time-series forecast with long-term upward or downward movement in the data.

Refers to a time-series forecast with short-term and fairly regular variations related to factors, such as calendar or time of day.

Refers to a time-series forecast with wavelike variations of more than one year's duration.

Refers to ideas that come to your mind by physically experiencing a situation resembling to your problem.

Considered to be the most classic ideation technique.

Is simply the process of combining two ideas into one.

The process of creating a new product using the same design or structure of an object or an existing product but for a totally different purpose.

What is the initial stage of the journey of an idea?

What is the final stage of a journey of an idea?

Refers to the main source of new ideas for a business.

What is the second stage in the Product Development Framework?

What stage in the Product Development Framework comes after Test Marketing?

What is the worst stage in the Product Life Cycle?