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WorksheetsA lot of stuff
Total questions: 11
Worksheet time: 8mins
Are we able to recommend loans through the app?
Yeah, of course, gimme two.
No, what's on your mind?
How many days it takes to the bank to handle a dispute? (select more than one)
3-120 calendar days (check)
~10 calendar days (ACH)
30-60 calendar days (P2P)
~365 calendar days (PSE)
45-90 calendar days (debit, ATM)
If the card or the information of thecard has been compromised in any way we should...?
Pray
Close it
Hang up
Yes
Credit Card is only a service that we use similar to a loan to pay something in the long term, How often do we need to pay to the bank the charges we asked?
Monthly
Daily
Each Semester
Annualy
Overdraft protection is...
A service in which you can link one of your accounts in order to protect you main account so it doesnt run out of money
A service with the one that you have at least 24 hours to provide your account with money
35$ for lending money from the bank
A protection plan that you can pay annualy or monthly
How can a customer avoid the monthly service charge fee?
Close the account
Have a balance <$500
C is always correct
Put overdraft coverage
With which block time we should transfer the call to CLP (Card Lost prevention)
When shows a large number on the screen (DRV)
With Warm x
With Warm S x
With Warm x, Warm Sx And DRV (All Apply)
What is CLP?
Whichs of this services cost $0 if you are old enough?
ATM fee
Statement request
Image fotocopy request
Service request
5 is a lucky number
What is the kind of purchase in which by mistake of the merchant charge the Cx 2 Transactions with the same or differents amounts
Duplicated posted
Duplicated Hold
Home Release
Need to be up to 500$ dollars and tell the supervisor
How muchs is the fee for making a stop payment order (when it applies)?
$36
$7,50
$33
$69
In order to avoid the stop payment fee we need to wait until the transaction get posted, after that we would be able to start a...
Conversation with the agent
Dispute
Negotiation with the bank
Transaction
