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6.01 BE Can You Relate

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Any two (or more) things are interdependent if they __________ each other.

a)

rely upon

b)

know about

c)

conflict with

d)

ignore

2.

Interdependence is a(n) __________ life situation.

a)

unusual

b)

negative

c)

normal

d)

difficult

3.

The primary reason that people lose or leave their jobs is that they have

a)

poor job performance.

b)

poor self-esteem.

c)

difficulty understanding their jobs.

d)

difficulty getting along with others.

4.

In business, everyone works toward __________ goals.

a)

unrealistic

b)

shared

c)

individual

d)

undefined

5.

When there are frequent personality conflicts in a work group, the result is usually that it

a)

adds to the group’s effectiveness.

b)

brings the work effort to a standstill.

c)

interferes with the group’s output.

d)

makes the group more compatible.

6.

Which of the following is a benefit of effective human relations at work:

a)

Low productivity

b)

More downtime

c)

Increased cooperation

d)

Increased wages

7.

The way in which supervisors guide the work of employees depends upon their

a)

management style.

b)

technical skills.

c)

desire for success.

d)

level of education.

8.

Authoritarian managers prefer to exercise __________ control over employees.

a)

only moderate

b)

absolutely no

c)

very little

d)

a high degree of

9.

A characteristic of authoritarian managers is that they

a)

ask employees for feedback.

b)

make all significant decisions.

c)

tend to share authority.

d)

provide only general guidance.

10.

A characteristic of democratic managers is that they generally

a)

explain the reasons behind procedures.

b)

rely solely upon their own judgment.

c)

encourage creative ways of doing things.

d)

give very specific orders and instructions.

11.

If you like to feel as though you are an important member of the team, you will probably work best under a(n) __________ manager.

a)

authoritarian

b)

laissez-faire

c)

hands-off

d)

democratic

12.

The kind of management that is usually appropriate in creative work environments is

a)

democratic.

b)

laissez-faire.

c)

participatory.

d)

authoritarian

13.

Employees will probably work well under laissez-faire management if they enjoy

a)

close supervision.

b)

sharing authority.

c)

making their own plans and decisions.

d)

solving problems as a group.

14.

Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?

a)

Carrying your own weight

b)

Getting to know others on your work team

c)

Having a good attitude

d)

Being cooperative

15.

Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?

a)

Having a good attitude

b)

Demonstrating courtesy and respect

c)

Carrying your own weight

d)

Being cooperative

16.

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?

a)

Being cooperative

b)

Having a good attitude

c)

Getting to know others on your work team

d)

Carrying your own weight

17.

Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?

a)

Having a good attitude

b)

Demonstrating courtesy and respect

c)

Getting to know others on your work team

d)

Being cooperative

18.

Being tactful is an example of what type of behavior that builds positive working relationships?  

a)

Being cooperative

b)

Getting to know others on your work team

c)

Demonstrating courtesy and respect

d)

Carrying your own weight

19.

Being patient with coworkers is an example of what type of behavior that builds positive working relationships?

a)

Demonstrating courtesy and respect

b)

Carrying your own weight

c)

Getting to know others on your work team

d)

Having a good attitude

20.

Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relationships?

a)

Getting to know others on your work team

b)

Carrying your own weight

c)

Being cooperative

d)

Having a good attitude