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BigRentz Aptitude Test

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

Which of the following is NOT a line of business in BigRentz? 

a)

Fulfillment

b)

Business Development

c)

Technical Support

d)

Rental Expert

2.

What is the customer type that we do not cater to? 

a)

General

b)

Elmhurst

c)

Atlanta

d)

Special

3.

True or false: We can rent out towable units. 

a)

True

b)

False

4.

What tool do we go OOO on once we are on break/lunch/end of shift? 

a)

Keystone

b)

Haystack

c)

RentalLog

d)

Front

5.

What supplier are we not allowed to contact directly? 

a)

United Rentals 

b)

Sunbelt

c)

Lizzylift

d)

Sunstate

6.

What account type are we allowed to call? 

a)

General

b)

Elmhurst

c)

Atlanta

d)

National

7.

If the customer's order is for a 6K Telescopic Forklift 36' reach, which of the following equipment are we allowed to process as an alternative without approval? 

a)

5K Telescopic Forklift 19’ 

b)

8K Telescopic Forklift 42’ 

c)

6K Telescopic Forklift 42’ 

d)

10K Telescopic Forklift 55’ 

8.

Which of the following equipment does a regular fulfillment agent not cater to? 

a)

Dumpsters 

b)

Single Manlifts 

c)

Mini Excavators 

d)

Portable Toilets 

9.

Which of the following suppliers are we not allowed to call? 

a)

Sunstate/Sunbelt 

b)

Skylift 

c)

Skyworks 

d)

Home Depot 

10.

What is the ideal profit margin for an order? 

a)

10%

b)

15%

c)

20%

d)

25%

11.

Where do we send pre-paid requests? 

a)

activations@bigrentz.com 

b)

customercare@bigrentz.com 

c)

prepaid@bigrentz.com 

d)

We do not send pre-paid requests 

12.

What is the system on Front that sustains email distribution? 

a)

Round Robin 

b)

Robin Round 

c)

Roundabout 

d)

Round Email Distro 

13.

What does it mean when an order is under "Price Check" status? 

a)

The equipment is fully booked in the area 

b)

There is a limited number of suppliers that cater to the job site area 

c)

The equipment needs to come from outside the country 

d)

The customer wanted to check pricing first 

14.

What do you do if the supplier can only deliver the equipment earlier than the requested delivery window? 

a)

Book the order 

b)

Say you need approval 

c)

Check in the notes if the customer does not allow pre-delivery, if none, send the PO 

d)

Call the customer to inform them of pre-delivery prior to sending the PO 

15.

What tool are you re-directed to if you need to make price changes on an existing purchase order? 

a)

RentalLog 

b)

Intacct 

c)

Keystone 

d)

Front 

16.

Where do we send in requests for COI? 

a)

activations@bigrentz.com 

b)

customercare@bigrentz.com 

c)

prepaid@bigrentz.com 

d)

We do not send COIs 

17.

Which supplier does not carry wide units? 

a)

Sunstate 

b)

United Rentals 

c)

Home Depot 

d)

Sunbelt 

18.

Which supplier has a long-winded system of rentals? 

a)

Home Depot 

b)

Sunbelt 

c)

Sunstate 

d)

United Rentals 

19.

What portion of Keystone do you add notes to? 

a)

Activity Log 

b)

Rental Log 

c)

WFM 

d)

Haystack 

20.

Who can you NOT give your direct line to? 

a)

Suppliers 

b)

Fellow Fulfillment agents 

c)

Customer Care agents 

d)

Customers 

21.

What do you do if you can only find availability with negative margins on a National order? 

a)

Cancel the order 

b)

Call the customer to inform them that you were only able to find equipment for a higher price and re-quote 

c)

Email Nationals for approval 

d)

Haggle with the supplier 

22.

When do we send pre-paid requests? 

a)

All the time 

b)

When the supplier requests for pre-payment 

c)

When the supplier mentions an invoice 

d)

When the order has to do with forklifts 

23.

What status on Keystone should the order be under if we need to make any changes to it? 

a)

Autobook

b)

Autobook Fail 

c)

Booking Issue 

d)

Price Check 

24.

What equipment can be offered as a replacement for a 19’ ELECT SCISSOR LIFT? 

a)

40’ ART BOOM LIFT 

b)

5K Warehouse Forklift 

c)

20’ SINGLE MANLIFT 

d)

MANUAL PALLET JACK 

25.

If the equipment is to be used on gravel, mud or grass, what type of tires should it have? 

a)

Cushion

b)

Pneumatic

c)

Solid

d)

Rough Terrain