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WorksheetsBE Lesson 3.02
Total questions: 20
Worksheet time: 10mins
The people who work to produce goods and services are known as
capital
raw materials
human resources
facilities
Determine whether the following statement is true or false: Companies without an HR department do not participate in HR management activities.
True; smaller companies have no need for HR management
True; only HR managers can complete these activities
False; in companies without HR departments, all employees participate in HR management activities
False; in companies without HR departments, other managers and supervisors participate in HR management activities
The part of staffing that involves seeking out and attracting qualified potential job candidates is called
training
on-boarding
interviewing
recruiting
Which of the following is a purpose of an exit interview:
To gauge employee attitudes about social issues
To negotiate compensation and benefits
To gain constructive suggestions for improvement
To gather further insight into the competition
In what way might an HR manager be involved in employee benefits?
Determining eligibility and costs
Selecting an employee’s personal plan options
Collecting insurance payments from employees
Choosing an employee’s vacation days
Making sure a company follows laws and regulations describes the HR management activity of
staffing
compliance
compensation and benefits
employee relations
Which of the following is a compliance issue:
Minimum wage
Conflict mediation
Carpool organization
Performance management
Labor-union negotiations are part of which HR management activity?
Compensation and benefits
Training and development
Employee relations
Staffing
True or false: All employees make an impact on a business.
True; all employees make a positive impact on a business.
True; all employees make either a positive or negative impact on a business.
False; only managers and supervisors make an impact on a business.
False; only executives and board members make an impact on a business.
Which of the following business trends affects HR management:
Costs of business going down
No restructuring
Globalization
Lack of new technology
Which of the following is the main purpose of management:
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.
Directing
Controlling
Staffing
Planning
A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Listen carefully.
Communicate clearly.
Ask questions.
Obtain feedback.
Which of the following are examples of top-level management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Which of the following are examples of middle-management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Which of the following are examples of first-line management job titles:
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
Company vice president, department head, and regional sales manager
Senior vice president, chief financial officer, and regional vice president
Which of the following do many businesses believe to be their most important resource:
Employees
Office supplies
Equipment
Sales revenue
Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?
Middle managers
First-line workers
Supervisory managers
Top-level managers
