WorksheetsCommunication Skills
Total questions: 26
Worksheet time: 51mins
Exchange of spoken or unspoken messages between people
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Verbal Communication
Communication
Nonverbal Communication
Postures, gestures, and facial expressions, to send messages is called (a) .
Nonverbal communication is getting messages across without using words.
TRUE
FALSE
Expressing feelings, thoughts, or experiences with words , either by speaking or writing.
Nonverbal Communication
Communication
Verbal Communication
Body Language
Give two examples of nonverbal communication.
What might prevent a message from getting through to a receiver?
Body language is important in non-verbal communication. What does the body language of these teens tell you.
Being a good listener is part of communication effectively. How can you tell that one of these teens is demonstrating good listening skills?
Non-verbal communication that you portray to your patient includes
Words
Facial expression
Dress code
Gestures
Communication can be affected by
Lighting
Ventilation
Social background
Noise
True or False: Communication is more than just talking face to face?
True
False
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
Aggressive
Which of the following is considered a listening skill?
Thinking before you speak
Writing clear, simple statements
Paying attention
Two types of communication are:
Verbs and Nouns
Verbal and information
Verbal and non-verbal
Happy and sad
An example of verbal communication is:
Phone conversation
Posture
Eye contact
Writing an email
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
Which is NOT important in effective communication?
Wearing a red tie
Making eye contact
Using appropriate body language
Using the appropriate tone
A good, clear speaker…
Understands what he/she wants to say
Considers the audience and the setting
Checks to assure understanding, and listens to responses
All of the above
We communicate by:
Speech (Telephone call, conversations, etc)
Visuals (Body language, facial expressions)
Writing (Letter, emails, newsletters, etc)
All of the above
The use of sounds and words to express yourself
Non-Verbal Communication
Customer Service
Interpretive Dance
Verbal Communication
Communication Skills happens when
People ask you question and you reply it in form of presentation or in paper.
Individuals able to comprehend others and be understood by others
Two people look at each other's eyes at the same time.
Physical gesture and facial expression is a form of what type of communication?
Active Listener
Body Language
Assertive Communicator
The barriers to communication are misunderstandings, language/culture, and ______.
texting
active listening
poor listening skills
clear communication
People with vision impairments use sign language to communicate.
True
False
Good communication is important to all relationships.
True
False
Good listening skills include what?
Smiling and waving at people
Yelling loud at people
Writing in slang.
None the above.
