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WorksheetsHR mod 2
Total questions: 100
Worksheet time: 50mins
What is forced migration?
move to another city
marriage
relocation of the country by the state
is the result of political influence
improvement of living conditions
What does the social movement of the people mean?
education and change of national structure
is the result of arrivals and departures
is the result of birth and death
is the result of progressive changes
has no correct answer
According to Oaken's law, if the unemployment rate increases by 7 percent, the volume of the national domestic product will decrease by how much percent?
3
2
1
17.5
9
According to Oaken's law, if the unemployment rate decreases by 5 percent, how much will the national domestic product increase
3
2
1
12.5
9
An employee receives a salary of 900,000 tenge, the management has decided to give a bonus of 30 percent of his salary, how much is the bonus to the employee?
700 000
500 000
270 000
100
25
An employee receives a salary of 100,000 tenge, the management has decided to give a bonus of 20 percent of his salary, what kind of reward is this?
override award
non-financial award
financial reward
authorization
there is no correct answer
The employee received a certificate, what kind of award is this?
override award
non-financial award
financial reward
authorization
there is no correct answer
The scientist says that if the unemployment rate increases by 1 percent, the volume of the national domestic product will decrease by 2.5 percent:
A. Oaken
A. Smith
D. Ricardo
Jean Baptiste Sey
K. Marks
How much of an entrepreneur's success is determined by his communicative qualities and ability to manage conflict interactions?
50
63
85
71
25
An employee receives a salary of 200,000 tenge, the management has decided to award 80 percent of his salary, what kind of reward is this?
override award
non-financial award
financial reward
authorization
there is no correct answer
The employee received a certificate, what kind of award is this?
override award
non-financial award
financial reward
authorization
there is no correct answer
Who found a relationship between unemployment and the size of the national domestic product:
A. Smith
A. Oaken
D. Ricardo
Jean Baptiste Sey
K. Marks
Hired workers are:
citizens working under a contract with the management of the enterprise
is a legal entity that participates in labor relations and finds work
are unemployed
idlers
returnees
Why is a personnel assessment necessary?
for efficient use of raw materials
for effective use of tools
to increase the technical level of production
to improve production efficiency
to determine the amount of reward
What is HR work for?
for the development and implementation of Personnel potential
to consolidate the self-importance of personnel
to replace the first lead
for public work
for public service
What is called a part of the organization's compensation system that increases the standard of living of employees, gives them the right to receive assistance?
award
discounts
thanks
move
extraordinary vacation
The result of the action used by the employee for his plan and professional promotion:
orientation
certification
career growth
consultation
noting
In personnel management, decision-making occurs from the bottom up in the Japanese method, but how in the American method?
from right to left
from left to right
high
top-down
horizontal
Whose responsibility is the technical security situation?
head of the Executive Service
organization manager
engineer
labor engineer
horizontal
Complaint of the service recipient received by the authorized body for assessing and monitoring the quality of public services rendered ... subject to consideration.
within 10 working days from the date of its registration
within 15 working days from the date of its registration
within 30 working days from the date of its registration
within 5 working days from the date of its registration
not all answers are correct
What does the employment service do:
provides birth
pays wages
will help you find a job
affects psychologically
hires under contract
Which group makes up the largest number of labor resources:
young people
women
pensioners
middle-aged people
workers
If workers in the labor market set their demands through special organizations, then it is:
purely competitive labor market
labor market with the participation of trade unions
monopoly labor market
two-frame monopoly market
oligopolistic labor market
What happens if the demand for labor exceeds its supply?
labor shortage situation
conjuncture of labor surplus
equilibrium conjuncture
non-competitive conjuncture
competitive environment
A start-up has decided to open a bakery, which loan program can it be financed through?
Blessing
Loan program for tourism development
Credit program for agricultural development
Loan program for business development
Loan program for livestock development
A start-up is going to increase the number of cattle, which loan program can it be financed by?
Blessing
Loan program for tourism development
Credit program for agricultural development
Loan program for business development
Loan program for livestock development
According to the Kazakh experience, a short period of planning is:
1 year
10 years
20 years
5 years
15 years
What method of evaluation is the human work discussed in the group?
representative method
method of committees
forced selection method
survey and comparative survey method
standard evaluation method
What is the name of the method of evaluating an employee based on "cross-examination" by people who do not know each other beforehand?
representative method
independent judicial method
forced selection method
survey and comparative survey method
standard evaluation method
In what evaluation method is the employee evaluated by the people with whom he interacts during the work process?
representative method
360-degree evaluation method
forced selection method
survey and comparative survey method
standard evaluation method
Elements of information exchange process:
feedback
noise, semantics
receiver, sender
encoding
semantics
Necessary components for the implementation of the strategy:
Ensure security of management
Planning analysis
Documentation
Procedures, methods
Organization of management security
The need to study the internal environment:
To plan the future state of the external environment
To predict the future state of the external environment
To know your current position in the external environment
To determine the current state of the external environment
To determine the current state of the internal environment
Communication process:
A process that ensures the achievement of organizational goals
Encouraging people to workt
Ability to influence
exchange of information between 2 and more entities
Influence method
Factors of direct impact on the organization:
Organizational culture
Law and state bodies
Tasks
Goals
Goals and tasks
At what level are unfocused management decisions made:
With top managers
With middle managers
With lower managers
With supervisors
With an accountant
Types of system division according to the systemic approach:
Economic, political
Technical, economic, social
Open, closed
Public, political, official
Political, official
Obstacles in the process of providing information:
Status difference between the boss and the worker
Informal communication
Non-verbal language
Noise
There is no correct answer
Management decisions:
Define selection criteria
When the decision is made, it is also considered to analyze the implementation
Situation assessment
Choose one of several options
Situation assessment and resolution
Middle stages of the management decision-making process:
Identification of problems
Targeting to solve the problem situation
Choosing an alternative, defining selection criteria
Achieving creative results
Ways to achieve creative results
Mission:
Strategy of the firm
Money
The main general purpose of the organization
Code of conduct for employees
Company name
Signs of collective decisions:
Relationship with enterprises processing agricultural products
It is made together with a group of specialists
Short-term solution
Daily quick decisions
Daily decisions made without haste
Types of solutions depending on the purpose of the service:
Immediate
Complex
Finance and administration
Daily
Weekly
The President of the Republic is granted a paid vacation for the period of ...
all answers are incorrect
60 calendar days
30 calendar days
45 calendar days
90 calendar days
In the event that a civil servant is publicly unfoundedly accused of having committed acts of corruption, he must take measures to refute the accusation within ...
15 days
10 days
1 month
5 days
1 year
Who are considered non-classifiable by employment status:
employers
entrepreneurs
mercenaries
unemployed
military personnel
The essence of the goal management method is this
determine the relationship of the enterprise team
selection of recovery factors for performance evaluation
setting specific goals for each worker
assessment of performance of duties
creation of the amount of fulfillment of tasks
Which evaluation method is artificially creating management and working conditions close to reality
representative method
360-degree evaluation method
method of independent courts
situation modeling method
method of committees
Which method is based on the assessment of behavior in decisive situations, but in those situations it is intended to record information about how many times and how a person behaved and felt?
survey and comparative survey method
behavior assessment scale method
representative method
standard assessment method
forced selection method
Which method is based on placing a check mark or blank space next to each characteristic in a set of questions?
survey and comparative survey method
it is a case-solving method
representative method
standard assessment method
forced selection method
Conflict between the personal interests of persons holding a responsible state position, persons authorized to perform state functions, persons equal to them, officials and their official powers, in such a case, the personal interests of these persons may lead to their failure to perform their official powers properly
corruption risk
conflict of interest
corruption offense
corruption
All answers are incorrect
Formation of anti-corruption culture is carried out through a set of measures
training, analysis and prevention
legality, publicity and transparency
educational, informative and organizational
transparency and fairness
All answers are incorrect
An employee is allowed to exercise in the organization's gym for free, which type of reward is this?
financial reward
non-financial award
override award
authorization
there is no correct answer
An employee receives a salary of 500,000 tenge, the management has decided to give a bonus of 50 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
250,000 tenge
500,000 tenge
An employee receives a salary of 600,000 tenge, the management has decided to give a bonus of 50 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
300,000 tenge
500,000 tenge
Worker receives a salary of 700,000 tenge, the management has decided to give a bonus of 50 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
350,000 tenge
500,000 tenge
An employee receives a salary of 800,000 tenge, the management has decided to give a bonus of 50 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
400,000 tenge
500,000 tenge
An employee receives a salary of 900,000 tenge, the management has decided to give a bonus of 50 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
450,000 tenge
500,000 tenge
An employee receives a salary of 900,000 tenge, the management has decided to give a bonus of 10 percent of his salary, how much is the bonus to the employee?
170,000 tenge
205,000 tenge
200,000 tenge
90,000 tenge
500,000 tenge
If the employee received a certificate, what kind of award is this?
there is no correct answer
authorization
override award
financial reward
non-financial award
Worker is allowed to exercise in the organization's gym for free, which type of reward is this?
there is no correct answer
authorization
override award
financial reward
non-financial award
What are the results of unemployment?
families disperse
national domestic product will decrease
all answers are correct
people lose qualification
has no correct answer
Which method provides a complete, systematic description of the employee's advantages and disadvantages?
representative method
survey and comparative survey method
forced selection method
standard assessment method
is a case-solving method
Persons holding a responsible state position, persons authorized to perform state functions are prohibited:
All answers are incorrect
to engage in creative activity
to engage in entrepreneurial activities
to engage in teaching activities
to engage in scientific activity
In case of violation of the requirements related to holding positions directly subordinate to the positions held by their close relatives and (or) spouses, as well as their spouses... Should be voluntarily eliminated
within 6 months from the time the specified violation was observed
within 1 year from the time the specified violation was observed
within 3 months from the time the specified violation was observed
within 10 days from the time the specified violation was observed
All answers are incorrect
According to the Code of Conduct of Civil Servants of the Republic of Kazakhstan, civil servants must:
all answers are incorrect
subordinate employees to participate in the activities of public and religious associations, other non-profit organizations
increase the knowledge of colleagues
to observe the rules of business etiquette and official behavior
to strictly follow the orders of the management
Civil servants should:
all answers are incorrect
to observe the rules of business etiquette and official behavior
to constantly take measures to improve the quality of public services
to adhere to generally accepted norms of morality and decency, to prevent anti-social behavior, including drunkenness in public places that undermines human dignity and morals in society
to contribute to the strengthening of the unity of the people of Kazakhstan
According to the Code of Conduct of Civil Servants of the Republic of Kazakhstan, civil servants are not obliged to:
to resist activities that harm the interests of the state, hinder or reduce the effectiveness of state bodies
to ensure the transparency of decision-making affecting the rights and legal interests of individuals and legal entities
to maintain a friendly atmosphere in the team
to improve one's professional level and qualifications in order to effectively perform one's official duties, to observe the restrictions and prohibitions established by the laws of the Republic of Kazakhstan
all answers are incorrect
The President of the Republic takes an oath.
to the trust of the people and the state
to public trust
to the Constitution of the Republic
to the legislation of the Republic
all answers are incorrect
The main characteristics of the organization:
Cooperation of the organization's employees
A group of people created to effectively achieve the set goals
Availability of planning and organizing services
Existence of duties and functions of employees
all answers are incorrect
The period of utilization of the state grant (400 MCI).
up to 2 months
up to 3 months
up to 1 month
up to 6 months
up to 12 months
Considering the weak and strong points of the business and determining the opportunities and threats belongs to which method of marketing?
ABC
SMART
SWOT
Digital-marketing
PEST
A section of the business plan is not:
financial plan
organizational plan
marketing plan
work plan for the week
production plan
What is the name for dividing customers into different groups based on similar characteristics?
advertising
branding
segmentation
positioning
discrimination
Name the phases of the conflict in the order of occurrence according to the dynamics of the development
peak, initial, rising, falling phases
initial, rise, peak, fall phases
descent, initial, ascent, peak phases
ascent, peak, initial, descent phases
initial, descent, ascent, peak phases
How many phases are there according to the dynamics of the conflict?
4
91
19
17
18
According to the dynamics of the conflict, what is the percentage of the possibility of resolving the conflict in the initial phase
55
76
29
17
92
What is the percent chance of conflict resolution during the rise phase?
55
76
29
17
46
What is the percentage chance of conflict resolution in peak phase?
less than 17
is less than 73
is less than 5
is greater than 39
is less than 77
How many percent will there be a chance to resolve the conflict in the descent phase
about 79 percent
about 98 percent
about 65 percent
about 20 percent
about 73 percent
Two main ways to present your position
about 79 percent
no correct answer
open and rigid
open and closed
rigid and closed
The number of unemployed people in the world is approximately
900 million
more than 1 billion
800 million
370 million
172 million
Countries that occupy the top positions in international rankings of World Universities
USA, Kazakhstan
USA, Canada
USA, Russia
USA, UK
USA, Spain
Leading country in terms of the share of internet users in the world
Kazakhstan
Switzerland
France
UK
Norway
The pairwise comparison method shows that
comparing pairs of employees with others according to quantitative and qualitative characteristics
selection of good and bad workers according to performance of tasks
compare one type of work with another
assessment of the performance of tasks according to the score and index card
setting measures for each of the tasks
Managers should:
to violate the requirements of the law, which on their part lead to encroachment on morality, order and security in society
to demonstrate fairness and objectivity when evaluating the results of their activities, as well as when applying measures of encouragement and punishment
to provide only objective and true information when performing the tasks of the managers
to use one's official position to influence the activities of state bodies, organizations, civil servants and other people when solving personal problems
all answers are correct
The type of communication that does not belong to the types of information exchange within the organization:
Correspondence between departments
Communication between the leader and the work group
Vertical communication from top to bottom
Communication between departments
Communication between the manager and competitors
Management functions are:
Strategy creation
Correct management of the enterprise in different situations
Planning, organization, motivation, control
Evaluation of knowledge
Differentiation of knowledge
The decision-making process consists of various elements, but the most common ones are:
Focus on development
Targeting to solve the problem situation
Choosing development paths
Strategies
Goals, problems, alternatives and alternative selection
Official organizations are…groups of people:
Created voluntarily by management
Formed due to internal reasons
The process is coordinated without a system
No real structure
There is no correct answer
Related cases of contribution of classical school of management:
No real structure
Choosing the most suitable employees to achieve the goal
Description of the activities and activities of the top management organization with a situational review
Rational functions of work
Dividing the organization into departments or working groups
Representatives of this school of scientific management believed that many manual labor operations could be improved through the use of observation, measurement, logic, and analysis:
F. Gilbert, G. Emmerson
A. Fayol, A. Maslow
McGregor, Herzberg
M. Follett, E. Mayo
E. Mayo, Herzberg
Civil servants are obliged to:
to use one's official position to influence the activities of state bodies, organizations, civil servants and other people when solving personal problems
to contribute to the establishment and strengthening of business and mutual relations and constructive cooperation in the team
to get to know the political changes and news happening in the Republic of Kazakhstan and the world
to help colleagues in fulfilling their job duties when problems arise
all answers are correct
Those who work under the contract with the management of the enterprise are:
employers
mercenaries
engaged in entrepreneurial activities
employees of family enterprises
non-status citizens
The manager, together with his subordinate, determines the goal of his work that corresponds to a certain period, and depending on the expiration of the period, the manager evaluates the degree of fulfillment of the goal. Which method is this?
management with set goals
return link
implementation of the plan
traditional system of recovery
reward amount
What is the basis of the method of classifying the type of work?
determine the degree of each type of work
division of types of labor into groups (categories, grades)
determination of the degree of labor capacity
in performance evaluation
comparison of all types of work with each factor
How do experts choose the appropriate characteristics for an employee from a given set (for example: sociability, work experience, ability to plan, etc.)?
forced selection method
survey and comparative survey method
standard assessment method
representative method
is a case-solving method
How much of an entrepreneur's success is determined by his communicative qualities and ability to manage conflict interactions?
25
50
85
71
63
How much of an entrepreneur's success is determined by his communicative qualities and ability to manage conflict interactions?
25
50
85
71
63
What is the name of the type of market segmentation carried out according to signs such as "north", "south", "rural", "city"?
demographic segmentation
political segmentation
psychographic segmentation
geographical segmentation
behavioral segmentation
