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WorksheetsSalesforce Admin second 100
Total questions: 80
Worksheet time: 40mins
The VP of Sales at DreamHouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key point of data is the total of all sales for the year and the progress to the enterprise's sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Table
Stacked Bar
Donut
Gauge
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the Administrator configure to meet these requirements?
Choose 2 answers.
Customize Campaign Member Role.
Add the Campaign Member related list to the Opportunity page layout.
Customize Campaign Role.
Customize Opportunity Contact Role.
Add the Opportunity Contact Role related list to the Opportunity page layout.
Cloud Kicks wants a report to categorize all accounts into Small, Medium, and Large based on the dollar value found in the Contract Value Field.
Which feature should an Administrator use to meet this request?
Detail Column
Bucket Column
Group Rows
Filter Logic
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned cases that have been open for more than 2 hours to an urgent Case queue and alert the Support Manager.
Which feature should an Administrator configure to meet this requirement?
Case Scheduled Reports
Case Dashboard Refreshes
Case Escalation Rules
Case Assignment Rules
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads.
What approach should an Administrator take to meet this requirement?
Set up Web-to-Lead form the interns use
Define a record type and assign it to the interns
Create a separate Lead Lightning App
Update the active Lead Assignment Rules
Sales Reps are missing key fields when filling out an opportunity record through the process. These Sales Reps need to move forward in stages but are unable to enter previous stages.
Which 3 options should the Administrator use to address this need?
Choose 3 answers.
Enable guided selling
Use Validation Rules
Configure Opportunity Path
Use Flow to mark fields required
Mark fields required on the page layout
Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to Customer Accounts and another page layout includes fields for Partner Accounts. The Administrator has assigned the Customer Account page layout to Sales & Support Users and the Partner Account layout to the Partner Management Team.
What should the Administrator configure to meet this requirement?
Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
Add members of the partner management team to the default Account team for the customer accounts.
Grant create, read, edit and delete access to customer accounts on the partner team profile.
Create one record type for customer accounts and one record type for partner accounts.
An Administrator supporting a global team of Salesforce Users has been asked to configure company settings.
Which two options should the Administrator configure?
Choose 2 options.
Currency Locale
Default Language
Password Policy
Login Hours
Dream-House reality has an approval process. A Manager attempts to approve a record but receives an error.
What should an Administrator review to troubleshoot this request?
Add a delegated approver for the next approver in the process.
Update the field level security to view on fields that are updated in the process.
Check if the user in the next approver is inactive or missing.
Review the page layout to ensure, the fields updated in the process are visible.
Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person towards each deal.
What feature should the Administrator use to meet this requirement?
Stages
Splits
Queues
List Views
Universal Containers has a contact Lightning Record Page with a component that shows LinkedIn data. The Sales Team would like to only show this component to sales users when they are on their mobile phones.
Which 2 solutions should the Administrator use to fulfill this requirement?
Choose 2 Answers.
Filter the component visibility with User > Profile > name = sales User
Filter the component visibility with Form Factor = phone
Filter the component visibility with view = Mobile/Tablet
Filter the component visibility with User > Role > Name = Sales User
Sales Users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which 2 options should the Administrator recommend to help simplify the process? Choose 2 answers.
Add a path for stage to the Opportunity record page.
Use a Kanban list view for Opportunity.
Configure an auto-launched flow for Opportunity editing.
Create a simplified Opportunity Page layout.
Cloud Kicks wants Users to only be able to choose Opportunity Stage "Closed-Won" if the Lead Source has been selected.
How should the Administrator accomplish this goal?
Make Lead Source a Dependent Picklist to the Opportunity Stage Field.
Configure a Validation Rule requiring Lead Source when the stage is set to Closed-Won.
Change the Opportunity Stage Field to read only on the Page Layout.
Modify the Opportunity Stage a Dependent Picklist to the Lead Source Field.
The Marketing Team wants a new picklist value added to the Campaign Member Status field for the upsell promotional Campaign.
Which 2 solutions should the Administrator use to modify the picklist field values? Choose 2 answers.
Add the Campaign Member Statuses Related List to the Page Layout.
Edit the picklist values for the Campaign Status in Object Manager.
Mass modify the Campaign Member Statuses related list.
Modify the picklist value on the Campaign Member Statuses Related List.
Cloud Kicks (CK) has a new Administrator who is asked to put together a memo detailing "Salesforce usage" in order to budget for upcoming license purchases.
Where Should the Administrator go to find out what type of licenses CK Has purchased and how many are available?
Search for licenses types in setup.
User Licenses Related List in Company information.
User Management settings in setup.
Usage based entitlement related list in company information.
Universal Containers requires that when an Opportunity is Closed-Won, all other open Opportunities on the same account must be marked as Closed-Lost.
Which automation solution should an Administrator use to implement this request?
Quick Action
Workflow Rule
Flow Builder
Outbound Message
The Administrator at Universal Containers has a screen flow that helps Users create new leads. When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the Administrator complete this requirement?
Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is "Search Engine".
Use an assignment element, one for when lead source is "Search Engine" and one for everything else.
Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is "Search Engine".
Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is "Search Engine".
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the Administrator configure this requirement?
Create two record types, each with 3 page layouts.
Create one record type with six Page Layouts.
Create three record types, each with 2 page layouts.
Create six record types, each with 1 page layout.
Cloud Kicks has the Organization-Wide-Defaults for Opportunity set to private.
Which 2 features should the Administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers.
Sharing set
Role hierarchy
Profiles
Sharing rules
An Administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the Administrator use?
Boolean variable
Text variable
ID variable
Record variable
Which tool should an Administrator use to review recent configuration changes made in their org?
Critical Updates
Debug logs
Setup Audit Trail
Field History Tracking
AW Computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an Administrator accomplish this request?
Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
Make the Account Revenue field required on the page layout.
Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum.
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an Administrator deliver this information?
Design a standard Campaign report and add the value Won Opportunities in Campaign field.
Perform periodic data job to update campaign records.
Create a roll-up summary field on Opportunity to Campaign.
Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.
The Administrator at Cloud Kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What could cause this issue?
The available for input checkbox was unchecked.
The flow is an inactive version.
The field type is unsupported by debugging.
The available for output checkbox was unchecked.
The Events Manager at Dream-House Realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?
Delete the lead and create a new contact and opportunity.
Clone the lead and convert the cloned record to a contact.
Convert the lead from the campaign member detail page.
Add a contact from a campaign member detail page.
AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.
What should AWC use to track Contacts?
Use a partner community to track the Contacts.
Create a new Contact record for each agency.
Create a Junction object to track many-to-many relationship.
Enable Contacts to multiple Accounts.
The Service Manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-Priority and High-Priority cases should receive different email notifications than low-priority cases. The Administrator has created three email templates for this purpose.
How should an Administrator configure this requirement?
Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority. Select the appropriate email template for each rule entry.
Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, but the flow is not working properly.
What should Administrator do to identify the problem?
Use the native debug feature in the flow builder.
Review debug logs with the login level.
View the setup audit Trail and review for errors.
Setup Email logs and review the send error log.
Universal Container's Administrator has been asked to create a many-to-many relationship between two existing custom objects.
Which two steps should the Administrator take when enabling the many-to-many relationship?
Choose 2 answers.
Create a junction with a custom object.
Create two master-detail relationships on the new object.
Create two lookup relationships on the new object.
Create URL fields on a custom object.
Cloud Kicks has a custom object named shoe. The Administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.
What should the Administrator do to complete this requirement?
Create an indirect lookup
Create an encrypted lookup
Create a hierarchical lookup
Create a master-detail lookup
An Administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the Administrator do to meet the deadline without increasing the budget?
Train someone on the sales and marketing teams to build dashboards.
Check the AppExchange for prebuilt Solution that can be easily customized.
Hire a Consultant to build the custom dashboards.
Build the dashboards manually to meet the deadline.
Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?
The data in the field is stored for 20 days.
The data is permanently deleted.
The data associated with the field is required.
The data is restorable from the recycle bin.
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an Administrator use to meet this request?
Lightning Web Component
Approval Process
Workflow Field Update
Process Builder
Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.
How should the Administrator configure the decision element?
Use the equals operator and {!$GlobalConstant.True} as the value.
Use the equals operator and "High Value Customer" as the value.
Use the contains operator and {!$GlobalConstant.False} as the value.
Use the contains operator and "High Value Customer" as the value.
The IT manager at Universal Containers is doing an audit of the system's security.
How should the Administrator provide a summary of the org's security health?
Download the last six months of user login data.
Change the Organization-Wide Default to private to restrict visibility.
Run a Health Check to identify vulnerabilities.
Turn on Event Monitoring to track user events.
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an Administrator make the quick action available on the Salesforce mobile app?
Create a custom Lightning App with the action.
Modify compact Case page layout to include the action.
Include the action in the Salesforce Mobile Navigation menu.
Add the Salesforce Mobile and Lightning Experience action to the page layout.
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search. What options should the administrator adjust to fully restrict access?
Record setting and search index
Permissions and tab visibility
App permissions and search terms
Page layouts and field- level security
Dream-House Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the Administrator configure to meet this requirement?
Create a quick action
Create a new approval process
Create a new sales process
Create a new Opportunity product
An Administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the Administrator use?
Roll-up summary
Master-detail field
Cross Object formula
Lookup field
An Administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The Services Team Manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page.
How should the Administrator accomplish this?
Create a new page layout and a new section titled highlights panel.
In the Account object manager, create a custom compact layout.
From the page layout editor, drag the field to the highlights panel.
Make the field required and move it to the top of the page.
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
Key Deals
Big Deal Alerts
Activity Timeline
Performance Chart
The Administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which 2 options should an Administrator use to meet this requirement?
Choose 2 answers.
Add to manual sharing list
Assign permission set group to Users
Create a Permission Set
Edit Organization-Wide Defaults
An Administrator has been asked to update a flow that was created as part of a recent update. When the Administrator opens the flow for editing, the Flow Toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
The flow is a screen flow.
The version of the flow is inactive.
The flow is a before save flow.
The version of the flow is activated.
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the Reps that are on Pacific Time. The Reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an Administrator solve for this issue?
Set temporary business hours for each time zone.
Adjust the currant business hours to accommodate the Eastern Time Zone.
Create one set of business hours per time zone.
Allow the reps to set business hours manually.
Northern Trail Outfitters has the Case Object set to private. The Support Manager raised a concern the reps have a boarder view of data than expected and can see all cases on their group's dashboards.
What could be Causing reps to have inappropriate access to data on dashboards?
Dashboard Filters
Dashboard Subscriptions
Dynamic Dashboards
Public Dashboards
An Administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the Administrator use?
Workflow
Process Builder
Flow Builder
Automation Studio
The Administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
Validation Rule
Outbound Message
Approval Process
Process Builder
AW Computing has 6 sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the Administrator configure to make it easier for teams to collaborate with the same customer?
Enable and configure standard opportunity teams with splits.
Enable account teams and show the users how to set up a default account team.
Create a queue for each team and assign account ownership to the queue.
Propose the users manually share all their accounts with their teammates.
Ursa Major Solar offers amazing experiences for all of its employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the Administrator create to meet this request?
Chatter Stream
Chatter Broadcast Group
Chatter Recommendations
Chatter Unlisted Group
Northern Trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the Administrator take into consideration regarding the contact hierarchy?
Contacts displays in the contact hierarchy are limited to record-level access by User.
Contact Hierarchy is limited to only 3,000 contacts at one time.
Customizing hierarchy columns changes the recently viewed Contacts list view.
Sharing setting are ignored by contacts displayed in the Contact Hierarchy.
An Administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers.
IP address restrictions are set on the profile or globally for the org.
Users can change their password to avoid login IP restrictions.
Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
Single sign-on will allow users to log in from anywhere.
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an Administrator configure to meet these requirements?
Validation rules that ensure that users are entering accurate sales stage information.
Different page layouts that control the picklist values for the opportunity types.
Public groups to limit record types and sales processes for opportunities.
Separate record types and Sales processes for the different types of opportunities.
The Administrator at Ursa Major Solar has created a custom report type and built a report for Sales Operation Team. However, none of the user are able to access the report.
Which 2 options could cause this issue?
Choose 2 Answers.
The custom report type is in development.
The user's profile is missing view access.
The org has reached its limit of custom report types.
The report is saved in a private folder.
The Administrator at Ursa Major Solar has been asked to change the work item and project custom object relationship from a master-detail to a Lookup.
Which Scenario Could prevent the Administrator from fulfilling this requirement?
A junction object is required to support the lookup.
The lookup field in all the records contains a value.
The Look-Up field is required for Saving Records.
Roll-Up summary field sexist on the master object.
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an Administrator take to meet this requirement?
Create a separate Lead Lightning App.
Define a record type and assign it to the interns.
Set up Web-to-Lead for the interns' use.
Update the active Lead Assignment Rules.
The Administrator at Cloud Kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an Administrator do to accomplish this?
Choose 2 answers.
Reactivate the appropriate Shoe Style values after the field type changes.
Select the "Choose only one value "checkbox on the pick list field.
Back-up the Shoe Style values in existing records.
Change the field type from a multi-select picklist field to a picklist field.
An Administrator installed a managed package that contains a Permission Set Group. The Permission Set Group that was installed includes Delete access on several objects, and the Administrator needs to prevent users in the permission set group from being able to delete records.
What should the Administrator do to control Delete access?
Use a muting permission set with a permission set group to mute selected permissions.
Create a new permission set that has Delete access deselected for the objects.
Create a new role that prevents Delete permissions from rolling up to the users.
Edit the profile for the users to remove Delete access from the objects.
An Administrator at Dream-House Reality needs to create customized pages for the Salesforce Mobile App.
Which 2 types of pages could an Administrator build and customize using the Lightning App Builder?
Choose 2 Answers.
User Page
Dashboard Page
App Page
Record Page
The Administrator at Cloud Kicks has been told that users are unable to add repeating tasks in salesforce.
Which 2 solutions the Administrator use to ensure users are able to do this? Choose 2 Answers.
Enable creation of Recurring Tasks in Activity Settings.
Disable Shared Activities.
Add create Recurring Series of Tasks field on Page Layouts.
Turn on Task Notifications Service.
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an Administrator use to meet this request?
Approval Process
Lightning Web Component
Process Builder
Workflow Field Update
At Universal Containers, Users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are 2 considerations for enabling this functionality?
Choose 2 answers.
Collaboration groups are created automatically for every department.
Object layouts should be configured to include the groups related list.
The Add Record action must be configured in the group publisher.
An administrator needs to create a group to enable record sharing.
The Marketing Team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different message based on the Lead Industry Field Value.
What Should an Administrator configure to meet this requirement?
Use Validation rule to trigger workflow to email to Lead.
Configure an auto response rule to email the lead.
Add a public group and process builder to email the lead.
Create an assignment rule to email the lead.
An Administrator has reviewed an upcoming critical update.
How should the Administrator proceed with activation of the critical update?
Activate the critical update in a sandbox.
Allow the critical update to auto-activate.
Activate the critical update in production.
Allow the critical update to auto-activate in a sandbox.
AW Computing needs to capture a loss reason in rich text field when an opportunity is "Closed-Lost".
How should an Administrator configure this requirement?
Select the Required Checkbox next to the Loss Reason field on the Page Layout.
Create a Validation Rule to display an error if stage is "Closed- Lost" and Loss Reason is blank.
Check the Required Checkbox on the Loss Reason field in Object Manger.
Configure a Workflow Rule to display an error if Loss Reason is blank.
An Administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support Agents should be able to run Helpdesk Reports, but should not be able to view R&D Reports. Support Managers should be able to view and edit all reports.
Which 2 ways should these folders be shared?
Choose 2 answers.
Share the R&D folder with Support Managers with Edit Access.
Share the Helpdesk folder with Support Agents with View access.
Share the Support Reports folder with Support Managers with Edit Access.
Share the Support Reports folder with Support Agents with View Access.
An Administrator at Dream-House Realty wants an easier way to assign an agent capacity and skill set.
Which feature should the Administrator enable to meet this requirement?
Knowledge Management
Omni-Channel
Escalation Rules
Territory Management
An Administrator at Northern Trail Outfitters is unable to add a new user in salesforce.
What could cause this issue?
The Username is not a corporate email address.
The username is less than 80 characters.
The Username is a fake email address.
The Username is already in use.
A Sales Rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.
How should the Administrator set up the Campaign to simplify reporting?
Add different record types for the monthly event types.
Create individual Campaigns that all have the same name.
Configure campaign Member Statuses to record which event members attended.
Use Campaign Hierarchy where the monthly events roll up to a parent Campaign.
The Administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate Service Representative within 5 hours. VIP Customers have access to support 24 hours a day.
How should this be configured?
Assignment Rules
Business Hours
Case Queues
Escalation Rules
Cloud Kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the Administrator deliver this requirement?
An auto-launched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
An auto-launched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders.
A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders.
Ursa Major Solar has a path on Case. The company wants to require its Users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which feature should an Administrator use to fulfill this request?
Validation Rules
Global Value Picklists
Predefined Field Values
Dependent Picklists
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the Product Team.
How should the Administrator leverage Salesforce to help the team collaborate?
Use Quick Actions to log communication.
Configure a Chatter Public Group.
Create a Chatter Private Group.
Add Activity History to document tasks.
Dream-House Realty wants to offer a form on its Experience Cloud site where inspectors will submit findings from a property inspection.
Which feature should an Administrator place on the page to fulfill this requirement?
Related List
Autolaunched Flow
Record Detail
Screen Flow
The Sales Manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the User's manager. The Administrator has been tasked with creating an approval process.
Which are 2 considerations the Administrator needs to review before setting up this approval process?
Choose 2 answers.
Create a custom Discount field on the Opportunity to capture the discount amount.
Populate the Manager Standard field on the sales users' User Detail page.
Configure two separate approval processes.
Allow the submitter choose the approver manually.
The Client Services and Customer Support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the Client Services Team on the Lightning Record Page Layout.
What should the Administrator use to fulfil this request?
Sharing settings
Page Layout Assignment
Component Visibility
Record Type Assignment
Dream-House Realty agents are double-booking open house event nights. The Event Manager wants to a submission process to help agents fill in event details and request dates.
How should an Administrator accomplish the request?
Create a workflow role to update the Event Date Field.
Create an approval process on the Campaign object.
Create a sharing rule so that other agents can view events.
Create a campaign for agents to request event dates.
The Administrator at Dream-House Realty added an email quick action to the Case Page Layout and is unable to see the action on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?
Email Notifications
Email-to-Case
Email Alerts
Email Templates
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an Administrator ensure this requirement?
Make the field universally required.
Create a Process Builder to set the field.
Define an approval process for the child record.
Require the field on the record type.
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.
Where should an Administrator update the option in the picklist?
Fields and Relationships
Related Lookup Filters
Record Type
Picklist Value Sets
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an Administrator support this request?
Use process builder to capture the daily average on each opportunity.
Add Formula Fields to track Stages on each Opportunity.
Run the Opportunity Stage Duration report.
Refresh weekly reporting snapshots for Closed Opportunities.
