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Nghiệp vụ lễ tân (Chapter 10) - The Night Audit

Total questions: 53

Worksheet time: 27mins

Name
Class
Date
1.

If a hotel has a supply of 150 rooms and 70 rooms are occupied by paying guests for the night of Oct 19, what is the hotel's Occupancy percentage?

a)

46.67%

b)

54.43%

c)

49.60%

d)

34.60%

2.

Calculate Revenue per Available Room (RevPAR) for a hotel with a supply of 150 hotel rooms, with 70 rooms occupied for the night of Oct 19, generating $15,000 room revenue.

a)

$127

b)

$120

c)

$100

d)

$97

3.

Calculate the yield percentage for a hotel with a supply of 150 hotel rooms, with 70 rooms occupied for the night of Oct 19, generating $15,000 room revenue. Rooms sold at an average daily rate of $214.28 and a rack rate of $112.

a)

89.28%

b)

94.34%

c)

69.83%

d)

79.40%

4.

Calculate the Average daily rate (ADR) for Queen's Castle on the night of October 17: 152 rooms sold; 300 rooms available; $45,000 room income; 350 guests and rack rate at $167.

a)

$194

b)

$296

c)

$507

d)

$130

5.

Calculate the yield percentage for Queen's Castle on the night of October 17: 152 rooms sold; 300 rooms available; $45,000 room income; 350 guests and rack rate at $167.

a)

89.82%

b)

98.68%

c)

73.33%

d)

57.67%

6.

Calculate Revenue per Available Room (RevPAR) for Queen's Castle on the night of October 17: 152 rooms sold; 300 rooms available; $45,000 room income; 350 guests and rack rate at $167.

a)

$130

b)

$269

c)

$296

d)

$150

7.

Assist the night auditor in calculating the Occupancy percentage for the night of November 24: $30,250 room income; 250 rooms available; 240 rooms sold; 348 guests; and rack rate $137.

a)

96%

b)

89%

c)

49%

d)

90%

8.

Assist the night auditor in calculating the Average daily rate for the night of November 24: $30,250 room income; 250 rooms available; 240 rooms sold; 348 guests; and rack rate $137.

a)

$216

b)

$191

c)

$126

d)

$186

9.

Assist the night auditor in calculating the Revenue per Available Room (RevPAR) for the night of November 24: $30,250 room income; 250 rooms available; 240 rooms sold; 348 guests; and rack rate $137.

a)

$221

b)

$112

c)

$212

d)

$121

10.

Assist the night auditor in calculating yield percentage for the night of November 24: $30,250 room income; 250 rooms available; 240 rooms sold; 348 guests; and rack rate $137.

a)

80.23%

b)

88.32%

c)

98%

d)

75.50%

11.
A night auditor can take on which of the following role?
a)
security guard
b)
housekeeper
c)
banquet waiter
d)
busboy
12.

Accounts Receivable is a short-term debt that a business owes money to its service suppliers. TRUE or FALSE?

a)

True

b)

False

13.
Which of the following refers to the money your customers owe you for goods or services they purchased from you in the past?
a)
Accounts Receivable
b)
Accounts Payable
c)
City Ledger
d)
Guest Ledger
14.
How often should the night auditor assemble and balance all financial transactions in the guest accounts and hotel departments?
a)
Monthly
b)
Yearly
c)
Quarterly
d)
Daily
15.

Who will read the night audit to evaluate how well the hotel has met its profit goals in the accounting period?

a)

General manager

b)

Housekeeper

c)

Front Desk Clerk

d)

Accountant

16.

Which of the following is NOT a reason why the night audit includes the hotel's daily financial data?

a)

To keep track of all transactions

b)

To avoid data inaccuracies

c)

To evaluate the hotel’s profit and loss

d)

To impress the management board

17.

Assist the night auditor in calculating the Occupancy percentage for the night of October 16: $38,350 room income; 360 rooms available; 295 rooms sold; 409 guests; and rack rate $147.

a)

81%

b)

82%

c)

83%

d)

84%

18.

Assist the night auditor in calculating the Average daily rate (ADR) for the night of October 30: $15,000 room income; 155 rooms available; 100 rooms sold; 170 guests; and rack rate $150.

a)

$140

b)

$145

c)

$150

d)

$155

19.

The night auditor acts as communication link between the guest and the hotel during the night shift. TRUE or FALSE?

a)

True

b)

False

20.

Who is responsible for checking in and out guests who arrive or depart after 11:00 P.M?

a)

The busboy

b)

The night auditor

c)

The housekeeper

d)

The bellboy

21.

Assist the night auditor in calculating the Occupancy percentage for the night of October 4: $30,000 room sales; 330 rooms available; 257 rooms occupied ; 467 guests; and rack rate $155

a)

68.2%

b)

70%

c)

77.8%

d)

82.3%

22.

Blue hotel has a total of 140 rooms. Assist the night auditor in calculating the Occupancy percentage for the night of October 4, with 112 rooms occupied and $10,000 room revenue.

a)

60%

b)

70%

c)

80%

d)

90%

23.

Your hotel has 100 all-suite rooms, with a rack rate of $350 each. If on the night of Oct 18th, 75 rooms were sold at an average rate of $220, what was the yield percentage of your hotel?

a)

47.1%

b)

45.7%

c)

52.8%

d)

49.6%

24.

Your hotel has a total of 150 rooms, with a rack rate of $270 each. If on the night of Oct 18th, 115 rooms were sold at an average rate of $180, what was the yield percentage of your hotel?

a)

56.8%

b)

51.1%

c)

47.6%

d)

49.3%

25.
Which of the following term refers to the document prepared by the night auditor that compares planned financial outcomes with the actual financial outcome?
a)
Cashier’s Report
b)
Manager’s Report
c)
Variance Report
d)
Trial balance
26.

Fill in the blank:

A night auditor may take on the role of a…...........

a)

Front desk clerk

b)

Restaurant waiter

c)

Housekeeper

d)

Bellboy

27.
Fill in the blank: A night auditor may take on the role of a…...........
a)
Bellboy
b)
Guard
c)
General Manager
d)
Housekeeper
28.

Which of the following department typically deals with registered guests and records their transactions to the guest ledger?

a)

Front office

b)

Housekeeping

c)

Maintenance

d)

Accounting

29.
Which of the following is NOT part of the night auditor's duty?
a)
Process reservations
b)
Monitor fire safety systems
c)
Act as cashier for banquet functions
d)
Maintain equipment regularly
30.
For each day of the year, a night audit assembles and balances the financial transactions from which information sources?
a)
guest accounts
b)
departmental activities
c)
guest and departmental activities
d)
guest ledger
31.

Assist the night auditor in calculating the Occupancy Percentage for the night of October 20, with $24,000 room income; 290 rooms available; 225 rooms sold; 200 guests; and rack rate $125.

a)

75.59%

b)

$75.59

c)

77.59%

d)

$77.59

32.

Assist the night auditor in calculating the Revenue per Available Room for the night of October 20: $24,000 room income; 290 rooms available; 225 rooms sold; 200 guests; and rack rate $125.

a)

$81.76

b)

80.67%

c)

$82.76

d)

$82.7

33.
Accounts Receivable is any money your customers owe you for goods or services they purchased from you in the past. TRUE or FALSE?
a)
true
b)
false
34.

Fill in the blank:


A night auditor is required to fulfil the role of….

a)

a basic accountant

b)

a front desk clerk

c)

a manager on duty

d)

all of the above

35.
The night auditor acts as a communication link between the guest and hotel operations during the 11:00AM to 7:00PM shift. TRUE or FALSE?
a)
true
b)
false
36.
City ledger is a hotel's accounting method for tracking non-guest transactions. TRUE or FALSE?
a)
true
b)
false
37.

Which of the following provides the manager with an objective overview to evaluate the hotel’s daily financial activity?

a)

The profit and loss statement

b)

The cash flow statement

c)

The night audit

d)

The trial balance

38.

Which of the following term also refers to "Total room income"? (Choose more than 1 answer)

a)

Room revenue

b)

Room rate

c)

Rooms sold

d)

Room sales

39.

What are Accounts Payable?

a)

The money a business owe to its vendors

b)

The money owed to the business

c)

The money left in the business' account

d)

The money paid to guests

40.

400 rooms were sold on May 1st out of 500 rooms available. What is the occupancy percentage for that day?

a)

60%

b)

20%

c)

80%

d)

100%

41.
Which the following is NOT included in the checking and handling of the room?
a)
Check the hotel rooms' conditions
b)
Cancel any no-show bookings
c)
Check the confimed rooms
d)
Clean occupied room without advance notice
42.
Which the following is NOT included in the night audit?
a)
The number of expected checkouts
b)
The number of available staff onsite
c)
The hotel's operating statistics
d)
All deparment's financial activities
43.
The night auditor works primarily for which of the following deparment?
a)
Front Office
b)
Back Office
c)
Accounting
d)
Auditing
44.
In reality, as a night auditor often takes on the role of a security guard, which of the following can be a prioritized attribute for night auditor candidates at recruitment?
a)
Male gender
b)
Female gender
c)
Place of Residence
d)
Marital Status
45.
Which of the following indicators best presents a hotel's operational effectiveness?
a)
Average daily rate
b)
Occupancy percentage
c)
RevPAR
d)
Yield
46.
Calculate the Average daily rate for Transylvania hotel with total of 70 rooms available, room revenue of 100 million VND for 50 rooms sold and occupancy percentage at 71.4 %.
a)
2 million VND
b)
1.5 million VND
c)
1.4 million VND
d)
3 million VND
47.
Which of the following is a common additional role for a hotel night auditor?
a)
front desk clerk
b)
bartender
c)
housekeeper
d)
bellhop
48.

Fill in the blank:


The night audit shift typically runs from ….

a)

11PM to 7AM

b)

11AM to 7PM

c)

6PM to 12AM

d)

1AM to 5AM

49.
Which of the following can help the night auditor focus on where charges may have been posted or reported incorrectly.
a)
a trial balance
b)
a guest folio
c)
a guest history
d)
a city ledger
50.
The night audit allows the general manager to make good financial decisions based on current and cumulative data. TRUE or FALSE?
a)
true
b)
false
51.
The night audit pulls together the plans and operations of a hotel at the end of a monthly accounting period. TRUE or FALSE?
a)
true
b)
false
52.
A night auditor may have to act as a senior front desk personnel like managers. TRUE or FALSE?
a)
true
b)
false
53.
The night auditor CANNOT take on which of the following role?
a)
security guard
b)
maid
c)
accountant
d)
front desk clerk