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WorksheetsCIW workplace readiness
Total questions: 42
Worksheet time: 14mins
__skills include listening, problem solving, and maintaining a calm and positive attitude in challenging situations.
Academic
OSHA
Total Quality Management(TQM)
Customer relations
Ivan's business always gives its customers a coffee cup at the end of the year. Now the supervisor says they'll no longer because it isn't cost effective. Which is the most correct explanation of the supervisor's dream?
The cups are not worth what they cost.
Ivan and the other employees gave away too many cups.
Giving away cups didn't generate enough new or continuing business to pay for the cups.
Cups aren't a product Ivan's company normally sells.
Your ___ is an IRS for that shows how much income you received from working and other sorces and how much tax you must pay
Social Security Number
Income Tax Return
Form W-4
Form W-2
The government program that provides income to people who are retired is called
selective service
medicare
workers' compensation
social security
What is the purpose of a cover letter?
To list your work experience in chronological order.
To introduce you to an employer and explain why you're sending them you resume.
To show an employer that you're legally allowed to work in the United States.
To show an employer your handwriting.
__is an insurance program that provides financial help to cover lost wages and medical expenses for employees who are injured on the job.
Ergonomics
Life Insurance
Medicare
Workers' Compensation
On Tuesday, Emma's supervisor asks her to work on three projects that need to be completed by Friday. On Wednesday, Emma realizes that she won't be able to finish on time. What should she do?
Come in early to work to finish the jobs.
Finish what she can; deadlines can usually be changed.
Ask coworkers to complete one of the projects
Discuss the problem with her supervisor.
The delegating leadership style involves___.
closely supervising but also explaining decisions and asking for suggestions
turning over the responsibility for decision making and completion to others
sharing decision-making responsibility and encouraging the independent completion of tasks
giving others specific instructions and closely supervising tasks
A health maintenance organization (HMO) is an example of medical insurance plans that known as _____.
fee-for service plans
preferred provider organizations (PPOs)
managed care
individual plans
Health insurance, pensions, and transportation help are examples of___, which are employment extras that an employer may offer in addition to pay.
incentive plans
benefits
payment methods
free services
Constructive criticism ______.
none of the above
offers no solutions
focuses exclusively on negative points
is often announced in public rather than in private.
Employers expect certain things from employees. One important trait that employers look for in employees is "initiative." Initiative means:
making sure your work is marketable
doing things on your own; being a self starter
showing respect for others
calling your boss when you cannot come to work
BIG PICTURE THINKING...?
Understanding of what one wants to do in the long run.
Knowledge of how someone's actions will effect their future.
Understands one's roles in fulfilling the mission of the workplace and considers the social, economic, and environmental impacts of one's action.
all of the above
CONFLICT RESOLUTION...?
negotiates diplomatic solutions to interpersonal and workplace issues.
Listens and asks questions to fully understand the meaning.
no idea
none of the above
What is useful skill to help complete tasks as necessary?
Mathematics
Plagarism
Copyright
What is considered appropriate?
Facetiming someone while there is work to be done.
taking more food than allowed
staying until you are fully closed
screaming someone's name and asking them to bring you stuff.
What plans, implements and manages personal and pro goals related to education, career, finances and health?
Efficiency and Productivity
Big Picture Thinking
Career and Life Management
Continuous Learning and Adaptability
What is an example of being efficient in a workplace?
Sitting around while someone is doing work
properly using time and resources
Facetiming someone in a back room
leaving early without completing your work
Information technology does all of the following except.
helps you work efficiently
keeps you able to communicate well
gives you an advantage above other coworkers
helps others understand what you are working on
listening and speaking...
can annoy others
makes others want to work with you
can be crucial to a company
is what managers look for in a employee
Teamwork is useful in a company because...
If you don't work well together you will not get a lot done.
You want to be able to work with others as well as you can work by yourself
managers look for how well you work with others when determining if you get a job or not
none of the above
What do managers look at when determining if you get a job or not?
teamwork
integrity
leadership
creativity
Which is an example of initiative in a workplace?
Susan shows up late to work every day and doesn't finish her work.
Tommy always shows up early, but also asks to leave an hour early every shift.
Brianna always shows up on time and immediately starts on her work for the day.
Sam always arrives on time, but takes an hour longer than he tells his managers he will while on his break.
Select the proper term with the definition listed. Values individual differences and works collaboratively with people of diverse backgrounds, viewpoints, and experiences
Initiative
Incentive
Integrity
Respect for diversity
Why is it important to keep your workplace safe?
So you don't get in trouble with the safety inspection crew.
So people don't get sick.
all of the above
So you don't have to shut the business down.
Which of the following shows inititive?
Jessica goes to college to improve her knowledge of mathematics.
Harper takes 2 weeks worth of sick days
Logan calls in last minute saying he wants a day off to spend with his dog
George let's his manager know he is quitting in two weeks,
Which subject is the most helpful in work fields?
mathematics
science
social studies
P.E.
knowledge of internet safety fits best with which term?
Information Technology
Information Security
Information Literacy
Initiative
Which is an example of effective teamwork?
Neha does all the work by herself.
Evie writes one sentence on the 5 paragraph essay.
Aashka and Sowmya meet after school to discuss who does what part of the assignment.
Mehar is the only person to join a breakout room for the assignment.
What is the best way to come up with a solution to a problem?
scream at your teammate
google it
problem-solving
give up
What is the purpose of continuous learning?
so you know about upcoming assignments and how to do them.
to annoy your coworkers
to bore everyone in the room
to improve and grow from your first assignment
Why might you use customer service orientation?
to know what they think of the products
to argue with them about what went wrong
to go on a mental outrage
to sabotage the products so customers complain
Which of the following is not helpful when trying to find a solution to a problem?
conflict resolution
integrity
initiative
efficiently
Work ethic is useful because...?
It shows employees you are willing to be your best self
You can constantly be reliable to other employees.
People go to you because they respect you with information
You take responsibility for your own actions.
Why is Information literacy important?
It helps you locate information
it helps you read
it accommodates those with learning disabilities
all of the above
Job-specific tools...?
can help make jobs better
can make working more efficient
can help you finish an assignment faster
all of the above
What is the importance of being able to write well?
so others can understand what you're saying
so you can make fun of others' writing
to brag to others
help others improve theres'
Adding, Subtracting, Multiplying, and Dividing are examples of...?
Mathematics
Reading
technological literacy
Writing
If two people at work get into a fight they should...?
Yell at each other
not talk to each other
leave
try to find ways to resolve the conflict.
using resources wisely and wearing the proper outfit shows a sense of...?
initiative
professionalism
reading and writing
integrity
Chick-fil-a hires different types of employees this shows a sense of...?
Mathematics
discrimination
Diversity
technological literacy
Which of the following is helpful working with a group of 3 or more people?
teamwork
big picture thinking
integrity
none of the above
