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Facilities Management Midterms Review

Total questions: 129

Worksheet time: 2hrs 31mins

Name
Class
Date
1.

is one of the key decisions that determine the long-run efficiency of operations.

(a)  

2.

Managers must decide on equipment to be used, including conveyors, cranes, automated storage, retrieval systems, and automatic carts to deliver and store material. What is the consideration in layout design mentioned?

(a)  

3.

Managers must determine the personnel, machinery, and equipment requirements prior to designing the layout for each component. What is the consideration in layout design mentioned?

(a)  

4.

Managers must consider layout decisions such as windows, planters, and height of partitions to facilitate air flow, reduce noise, and provide adequate privacy among others. What is the considerations in layout design mentioned?

(a)  

5.

Managers must consider the importance of communication in layout decisions that involve proximity of office spaces. What is the considerations in layout design mentioned?

(a)  

6.

This positions workers, equipment, and spaces to encourage efficient movement of information.

(a)  

7.

This allocates shelf space and responds to consumer behavior.

(a)  

8.

This addresses tradeoffs between space and material handling.

(a)  

9.

This addresses the layout requirements of large, bulky projects such as ships and buildings.

(a)  

10.

This deals with low volume but high variety of production

(a)  

11.

This arranges machinery and equipment to focus on the production of a single product or group of related products.

(a)  

12.

This seeks the best personnel and machine utilization in repetitive or continuous production.

(a)  

13.

In this layout, the equipment and employees are arranged according to the sequence of operations.

(a)  

14.

In this layout, employees are placed in a separate partition where similar activities are carried on, and office machinery are fitted with another section.

(a)  

15.

The layout must provision a sufficient walking space for the customers. The aisles must be wide enough to accommodate traffic flowing in both directions.

(a)  

16.

The layout must allow customers to enter from the front and be encouraged to walk to the back of the store.

(a)  

17.

The layout must place products at the proper eye level, which will help improve sales. Different products must be placed on the eye level of their target customers.

(a)  

18.

The layout must strategically place display cases in the retail store since they act as a countertop customer interaction area.

(a)  

19.

The layout must provide an uninterrupted movement of materials, people, and traffic within the building.

(a)  

20.

The objective of this layout is to find the optimum trade-off between handling cost and costs associated with warehouse space.

(a)  

21.

The layout must position all products on pallets or transport structures accessible by everyone without the need to move one product to get to another.

(a)  

22.

The layout must take into consideration sufficient provisions for storage, stock, offices, working areas, and empty pallet storage among others

(a)  

23.

In this layout, personnel, supplies, and equipment are brought to the site where the product will be assembled, rather than the product being moved through an assembly line or set of assembly stations.

(a)  

24.

A house built through the traditional practices of fixed-position layout would be constructed on site with equipment, materials, and workers brought to the site.

(a)  

25.

An operating room is the service example of fixed-position layout wherein the patient remains stationary on the table or bed, and medical personnel along with the equipment are brought to the site.

(a)  

26.

In this layout, it can simultaneously handle a wide variety of products or services.

(a)  

27.

Process-oriented layout can handle a variety of processing requirements, which facilitate efficient operation.

(a)  

28.

Process-oriented machines are less costly to purchase and easier to maintain than specialized equipment.

(a)  

29.

Process-oriented machines are not particularly vulnerable to equipment failures because a wide variety of machines are available in this type of layout.

(a)  

30.

The machines used in process-oriented layout are dependent upon a variety of output requirements, which is the reason why equipment utilization rates in process layout are frequently very low.

(a)  

31.

The machines used in process-oriented layout requires complex scheduling, which makes juggling process requirements more difficult

(a)  

32.

Cellular work arrangement warrants a special arrangement of machinery and equipment. These work cells are reconfigured as designs of the products change and volume of production fluctuates.

(a)  

33.

This layout are organized around products or families with similar high-volume and low variety of production.

(a)  

34.

This builds components such as automobile tires or metal parts on a series of machine.

(a)  

35.

This places the fabricated parts or built components on a series of workstations.

(a)  

36.

This is the process of assigning tasks to workstations in such a way that the workstations have approximately equal time requirements. It involves determining the minimum and maximum cycle time.

(a)  

37.

This is a way in designing product layout wherein processes needed to create a product are introduced thru boxes that include the duration process. The objective of this technique is to identify the process that creates traffic or bottleneck in order to create a parallel process that minimizes the effect of the identified bottleneck.

(a)  

38.

This qualitatively assesses the desired closeness between departments or workstations to ideally set up the facility or the layout according to the proximity preferences for all stations involved.

(a)  

39.

This include market opportunities, competition, product launch windows, rationalization of operations, and downsizing. In large, publicly quoted corporations.

(a)  

40.

This is more closely guarded because they can reveal weaknesses to competitors.

(a)  

41.

The organizational strategy must retain flexibility to deal with changes in the environment that might require a shift in emphasis or direction.

a)

Strategic level

b)

Tactical level

c)

Operational level

42.

The organization’s broad intentions have to be turned into workable plans. The management must also apply new processes and procedures as needed in the organizational tactics.

a)

Strategic level

b)

Tactical level

c)

Operational level

43.

The organization must ensure that employees are working according to laiddown procedures and not deviating from it.

a)

Strategic level

b)

Tactical level

c)

Operational level

44.

The diverse nature of organizations involves differences in behavior, attitude, beliefs, and relationships that run counter to individual experiences, expectations, and outlook.

(a)  

45.

. The following are the practices that help in adapting to organizational diversity:

a)

• Acquire as much local institutional knowledge as possible

• Utilize the knowledge of local partners

• Practice self-reflection

• Pay attention to situational characteristic

b)

• Acquire as much local institutional knowledge as possible

• Utilize the knowledge of local partners

• Practice self-reflection

• Do not attention to the situational characteristic

46.

This involves assessment of expectations and objectives relevant to services, resources, market, portfolio, and space audit.

a)

Strategic analysis

b)

Solution development

c)

Strategy implementation

47.

This involves generating, evaluating, and selecting options for facility strategy.

a)

Strategic analysis

b)

Solution development

c)

Strategy implementation

48.

This involves the people, communication, resource planning, procurement, outsourcing, and entire organizational system relevant to strategy implementation.

a)

Strategic analysis

b)

Solution development

c)

Strategy implementation

49.

An audit of the organization’s portfolio or programs should be undertaken to assist in establishing the extent to which the facility requires servicing.

a)

Portfolio and space audit

b)

Services audit

c)

Resources audit

d)

Market audit

50.

The facility manager must develop specific measures for judging relative merits of options on a facility strategy.

a)

Criteria for evaluating options

b)

Generation of options

c)

Evaluation and selection of the preferred options

51.

The facility manager must suggest alternatives for the facility strategy through consultation with stakeholders and invitations to external experts

a)

Criteria for evaluating options

b)

Generation of options

c)

Evaluation and selection of the preferred options

52.

The facility manager must apply the established criteria in selecting the best option for the facility strategy

a)

Criteria for evaluating options

b)

Generation of options

c)

Evaluation and selection of the preferred options

53.

An audit of the organization’s services should critically review the current delivery of services through a comprehensive examination of existing policy in terms of corporate guidelines and standards.

a)

Portfolio and space audit

b)

Services audit

c)

Resources audit

d)

Market audit

54.

An audit of the organization’s resources should concentrate on the skills of the people, the capability of providers or suppliers, and the status of all procedures and technology.

a)

Portfolio and space audit

b)

Services audit

c)

Resources audit

d)

Market audit

55.

An audit of the organization’s market should consider testing the market at intervals to determine the extent to which current service delivery matches the demand, including the cost of services

a)

Portfolio and space audit

b)

Services audit

c)

Resources audit

d)

Market audit

56.

The organization needs to develop the competence and skills of personnel through proper education, training, and mentoring.

a)

People and systems

b)

Communication

c)

Resources planning

57.

The organization must establish an effective message to ensure that strategy implementation is both understood and acted upon by the employees.

a)

People and systems

b)

Communication

c)

Resources planning

58.

The organization must plan the use of production factors efficiently and effectively to ensure proper allocation and control

a)

People and systems

b)

Communication

c)

Resources planning

59.

It refers to the way an organization chooses to produce its good or services.

(a)  

60.

This refers to the mix of equipment and labor that will be used by the organization.

a)

Capital intensity

b)

Tactical level

61.

This refers to the degree to which a system can be adjusted to changes in processing requirements due to factors such as changes in product or service design, volume processed, and technology.

a)

Capital intensity

b)

Tactical level

62.

This usually operates on a relatively small scale. It is used when a low volume of highvariety goods or services will be needed.

a)

Job shop

b)

Batch

c)

Repetitive

d)

Continuous

e)

Project

63.

This is used when a moderate volume of goods or services is desired, and it can handle a moderate variety of products and/or services.

a)

Job shop

b)

Batch

c)

Repetitive

d)

Continuous

e)

Project

64.

Thisis used when higher volumes of more standardized goods or services are needed, and monotonous processing is required. It produces high volume with low unit cost, but has low flexibility and costly downtime.

a)

Job shop

b)

Batch

c)

Repetitive

d)

Continuous

e)

Project

65.

This is used when a very high volume of non-discrete, highly standardized output is desired. It is very efficient in producing high volume; however, it is very rigid, costly, and involves high downtime cost.

a)

Job shop

b)

Batch

c)

Repetitive

d)

Continuous

e)

Project

66.

This is used for work that is nonroutine, with a unique set of objectives to be accomplished in a limited time frame.

a)

Job shop

b)

Batch

c)

Repetitive

d)

Continuous

e)

Project

67.

It refers to the discovery and development of new or improved products, services, or processes.

(a)  

68.

It refers to applications of scientific discoveries to the development and improvement of goods and services

(a)  

69.

This includes methods, procedures, and equipment used to produce goods and provide services. This not only involves processes within an organization, but it also extends to supply chain processes

(a)  

70.

This involves the use of computers and other electronic equipment to store, process, and send information.

(a)  

71.

is a machinery that has sensing and control devices that enable it to operate automatically.

(a)  

72.

This uses high-cost, specialized equipment for a fixed sequence of operations.

a)

Fixed automation

b)

Programmable automation

c)

Flexible manufacturing system

73.

This involves the use of high-cost, general-purpose equipment controlled by a computer program that provides both the sequence of operations and specific details about each operation.

a)

Fixed automation

b)

Programmable automation

c)

Flexible manufacturing system

74.

This is a group of machines that include supervisory computer control, automatic material handling, and robots or other automated processing equipment.

a)

Fixed automation

b)

Programmable automation

c)

Flexible manufacturing system

75.

This refers to the use of computers in process control, ranging from robots to automated quality control.

a)

Computer-aided manufacturing

b)

Numerically controlled (N/C) machines

76.

These involve machines that perform operations by following mathematical processing instructions

a)

Computer-aided manufacturing

b)

Numerically controlled (N/C) machines

77.

is the measure of how effective or efficient an individual performs a given task, under a different set of circumstances.

(a)  

78.

This involves the link between personal satisfaction of an employee to his/her workplace and the effectiveness of the individual and organization.

a)

The nature of work

b)

The organization

c)

Communication

d)

The work environment

79.

This involves focusing on the personnel as a resource. Organizations must see the potential that can be realized through training and personnel development.

a)

The nature of work

b)

The organization

c)

Communication

d)

The work environment

80.

This involves providing periods of quiet concentration for employees to allow creative or complex thought. It also involves maintaining an open communication within the organization to enhance individual capabilities through communication and collaboration.

a)

The nature of work

b)

The organization

c)

Communication

d)

The work environment

81.

This involves the internal working conditions of the employees.

a)

The nature of work

b)

The organization

c)

Communication

d)

The work environment

82.

This involves the use of information and communication technology (ICT) and virtual private networks in accomplishing work.

a)

Telecommuting

b)

Flexible working hours

c)

Out-of-office working

83.

This supports a better work-life balance, especially for those with typical family arrangements.

a)

Telecommuting

b)

Flexible working hours

c)

Out-of-office working

84.

This involves the use of satellite centers and the concept of the virtual office.

a)

Telecommuting

b)

Flexible working hours

c)

Out-of-office working

85.

The following are the different factors that affect the productivity of employees in terms of their work environment: EXCEPT

a)

Air quality

b)

Noise and vibration

c)

Lighting

d)

Heating

e)

Aesthetics

86.

refers to the illnesses and symptoms that afflict multiple occupants of a particular building.

(a)  

87.

This will increase the beneficial exposure of employees to differences and diversity.

a)

Breaking down barriers to encourage functional diversity and mixing people who would not normally mix

b)

Access to the physical resources necessary for effective work, with environmental equity

c)

Varying the optimal setting in accomplishing work according to variations in an individual’s work over time

88.

This will increase the productivity of the employees in terms of resources utilization.

a)

Breaking down barriers to encourage functional diversity and mixing people who would not normally mix

b)

Access to the physical resources necessary for effective work, with environmental equity

c)

Varying the optimal setting in accomplishing work according to variations in an individual’s work over time

89.

This will create a positive impact on personnel productivity in a sense that it provides an optimistic work environment experience to the employees.

a)

Breaking down barriers to encourage functional diversity and mixing people who would not normally mix

b)

Access to the physical resources necessary for effective work, with environmental equity

c)

Varying the optimal setting in accomplishing work according to variations in an individual’s work over time

90.

This is the practice of going through all the tools, materials, etc. in the work area and keeping only essential items. Everything else is either stored offsite or discarded. This leads to fewer hazards and less clutter

a)

Sort

b)

Shine

c)

Set in Order

d)

Standardize

e)

Sustain

91.

This includes three (3) primary activities, which involve getting the workplace clean, maintaining its appearance, and using preventative measures to keep it clean.

a)

Sort

b)

Shine

c)

Set in Order

d)

Standardize

e)

Sustain

92.

This focuses on the need for arranging tools and equipment in an order that promotes optimum workflow.

a)

Sort

b)

Shine

c)

Set in Order

d)

Standardize

e)

Sustain

93.

This involves creating best practices relevant to continuous improvement in the workplace. It also requires each team member to apply the established best practices in their work dealings.

a)

Sort

b)

Shine

c)

Set in Order

d)

Standardize

e)

Sustain

94.

This involves maintaining the momentum generated during the initial implementation of 5S and creating sustainability programs to keep the discipline.

a)

Sort

b)

Shine

c)

Set in Order

d)

Standardize

e)

Sustain

95.

What are the 5S in Workplace Organization

(a)  

96.

are one of the most common health risks in personnel.

(a)  

97.

This is a form of Raynaud’s Disease, is also a fairly common health disorder.

(a)  

98.

It is a substance used for its resistance to fire or heat.

(a)  

99.

Facility managers must ensure that policy, management and organization, and safety rules and procedures are well cascaded to their personnel.

a)

Organizational

b)

Accident reporting

c)

Noticeboards

d)

Service providers

e)

Statutory risk

100.

Facility managers must ensure that health and safety policy, including emergency procedures, are clearly displayed in the facility of the organization.

a)

Noticeboards

b)

Accident reporting

c)

Inspections

d)

Accident reporting

e)

Organizational

101.

Facility managers must keep an accident book, which will serve as a reference for the most common accidents encountered by the personnel of the organization.

a)

Accident reporting

b)

Statutory risk

c)

Off-site

d)

Training

102.

Facility managers must conduct a general health and safety awareness program through the help of a specialist.

a)

Training

b)

Fire precautions

c)

Inspections

d)

Protective equipment

e)

Service providers

103.

Facility managers must ensure the availability of an adequate number of first aid personnel during the operations of the facility.

a)

First aid

b)

Work equipment

c)

Organizational

d)

Noticeboards

e)

Fire precautions

104.

Facility managers must conduct a fire risk assessment and periodic evacuation drills for their personnel.

a)

Fire precautions

b)

Inspections

c)

Off-site

d)

Service providers

e)

First aid

105.

. Facility managers must undertake a risk assessment for the facility by evaluating the effect of hazardous substances under relevant legislation.

a)

Statutory risk

b)

Accident reporting

c)

Training

d)

Service providers

e)

Noticeboards

106.

Facility managers must periodically examine the facility for physical hazards.

a)

Inspections

b)

Work equipment

c)

Protective equipment

d)

Off-site

e)

Service providers

107.

Facility managers must periodically inspect the facility for any form of physical hazards.

a)

Inspections

b)

Work equipment

c)

Protective equipment

d)

Off-site

e)

Service providers

108.

Facility managers must carry out assessments to determine the requirements of personnel in terms of protective gears and equipment.

a)

Inspections

b)

Work equipment

c)

Protective equipment

d)

Off-site

e)

Service providers

109.

Facility managers must assess the risks of the personnel involved in visiting other sites or working outside the consortium of the organization.

a)

Inspections

b)

Work equipment

c)

Protective equipment

d)

Off-site

e)

Service providers

110.

Facility managers must provide an on-site policy document that all service providers must read and sign as evidence of their awareness of their duties and obligations with regard to health and safety requirements of the organization.

a)

Inspections

b)

Work equipment

c)

Protective equipment

d)

Off-site

e)

Service providers

111.

It involves poor-quality of internal environment such as air quality, light/daylight, temperature, and physical location.

a)

Unsatisfactory working conditions

b)

Mental and physical overload from excessive work-related demands

c)

Role ambiguity and inconsistency in management style

d)

Responsibility for other personnel

112.

It involves long working hours, lack of breaks, working weekends, and cancelled holidays.

a)

Unsatisfactory working conditions

b)

Mental and physical overload from excessive work-related demands

c)

Role ambiguity and inconsistency in management style

d)

Responsibility for other personnel

113.

It involves the senior managers who lack leadership skills and whose actions result in confusion and discord.

a)

Unsatisfactory working conditions

b)

Mental and physical overload from excessive work-related demands

c)

Role ambiguity and inconsistency in management style

d)

Responsibility for other personnel

114.

It involves assuming a position for which one is ill-equipped or unsuited.

a)

Unsatisfactory working conditions

b)

Mental and physical overload from excessive work-related demands

c)

Role ambiguity and inconsistency in management style

d)

Responsibility for other personnel

115.

It involves failing to reward or, conversely, moving personnel to new positions where they are unable to cope.

a)

Personal relationships

b)

Under-promotion or over-promotion

c)

Mental and physical overload from excessive work-related demands

d)

Poor organizational structure/culture

116.

It involves ineffective management of social infrastructure to the extent that personnel become disillusioned, downbeat, and distrustful.

a)

Personal relationships

b)

Under-promotion or over-promotion

c)

Unsatisfactory working conditions

d)

Poor organizational structure/culture

117.

The management must conduct a system review based on a set timeline depending on the nature of the business.

a)

Scheduled review

b)

Change in management or key health and safety staff

c)

Change in company direction

d)

New products and services have been introduced

118.

The management must conduct a system review if there is a change in management or any key personnel directly involved in maintaining the health and safety of the employees.

a)

Scheduled review

b)

Change in management or key health and safety staff

c)

Change in company direction

d)

New products and services have been introduced

119.

The management must conduct a system review if particular goals or objectives have been changed.

a)

Scheduled review

b)

Change in management or key health and safety staff

c)

Change in company direction

d)

New products and services have been introduced

120.

The management must conduct a system review to align the new products and services that it offers to the market.

a)

Scheduled review

b)

Change in management or key health and safety staff

c)

Change in company direction

d)

New products and services have been introduced

121.

The management must conduct a system review to avoid future accidents in the workplace.

a)

Injuries, illness, or incidents have taken place

b)

Policies and procedures may be outdated

c)

New equipment and technology have been introduced

d)

Feedback from staff and customers

122.

The management must conduct a system review before updating the policies and procedures of the organization.

a)

Injuries, illness, or incidents have taken place

b)

Policies and procedures may be outdated

c)

New equipment and technology have been introduced

d)

Feedback from staff and customers

123.

. The management must conduct a system review to ensure that new equipment or technology is aligned with the processes of the organization.

a)

Injuries, illness, or incidents have taken place

b)

Policies and procedures may be outdated

c)

New equipment and technology have been introduced

d)

Feedback from staff and customers

124.

The management must conduct a system review based on the feedback of internal and external customers for process improvement.

a)

Injuries, illness, or incidents have taken place

b)

Policies and procedures may be outdated

c)

New equipment and technology have been introduced

d)

Feedback from staff and customers

125.

The management must continuously monitor the performance of key personnel involved in maintaining the facility to enforce necessary corrective measures.

a)

Health and safety committees, representatives, and departmental safety groups

b)

Hazard identification policies and procedures

c)

Job descriptions

126.

The management must identify safety threats in the facility, which may affect the productivity of the employees to position a solution or alteration in the design of the facility, if necessary.

a)

Health and safety committees, representatives, and departmental safety groups

b)

Hazard identification policies and procedures

c)

Job descriptions

127.

The management must ensure that the job descriptions of each key personnel are aligned with the objectives of the organization in terms of facility management.

a)

Health and safety committees, representatives, and departmental safety groups

b)

Hazard identification policies and procedures

c)

Job descriptions

128.

The management must eliminate communication barriers to establish an open communication in the workplace.

a)

Communication channels

b)

Training equipment and resources

c)

Job descriptions

129.

The management must ensure that they have all the equipment or resources needed in facilitating training for performance improvement of the key personnel.

a)

Communication channels

b)

Training equipment and resources

c)

Hazard identification policies and procedures