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Customers and Market

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

1. It is the type of customer who has just bought something for the first time from a business.

a)

a. New Nenot

b)

b. New Impulsive Decoy

c)

c. Loyal Lando

2.

2. The core of every business.

a)

a. Entrepreneur

b)

b. Business owner

c)

c. Customers

3.

3. It is any place where manufacturers, distributors and retailers sell and consumers buy.

a)

a. Business

b)

b. Market

c)

c. Mall

4.

4. A map that represent of a typical customer's experience over time instead of a snapshot.

a)

a. Pin Map

b)

b. Customer Journey Map

c)

c. Business Map

5.

5. These phases are responsible for the information about actions' thoughts, and emotions in the map.

a)

a. Journey Phases

b)

b. Actor Phases

c)

c. Scenario + Expectations

6.

6. It is the Type of sizing that is normally completed by using demographics, such as company size, industry type, age, location, population, income and others.

a)

A. Bottom Up

b)

B. SOM

c)

C. Top Down

d)

D. TAM

7.

7. Is the One that differentiate an entrepreneur from the rest of his competitors.

a)

A. Personal branding

b)

B. Products

c)

C. Brand

d)

D. Innovative Products

8.

8. This is the target market who the entrepreneur shall primary sell to. Here, there is much consideration to strategic development of the market and the competitor's action.

a)

A. Service Available Market

b)

B. Service Obtainable Market

c)

C. Total Addressable Market

d)

D. Potential Available Market

9.

9. The following are the steps to craft a Customer Journey Map except

a)

A. Emphasize the target customer personas

b)

B. Set clear objectives for the map

c)

C. Write down all the touchpoints

d)

D. Form a new target base

10.

10. It makes use of new and non-traditional marketing practices that makes entrepreneurs stand out from their competition.

a)

A. Continuous Innovation

b)

B. Digital Marketing

c)

C. Expeditionary Marketing

d)

D. Entrepreneurship Marketing