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WorksheetsSocial Media Marketing Unit 1
Total questions: 55
Worksheet time: 5hrs 35mins
Evaluation and selection of appropriate customer segments and the development of appropriate offers.
Target Market Strategy
Positioning
Multi-channel Marketing
Company Presence
Also known as bought media, a direct payment occurs to a site owner or an ad network whenthey serve an ad, a sponsorship or pay for a click, lead or sale generated
Paid Media
Owned Media
Earned Media
Mobile Marketing
The specific group of people a business focuses on selling its product to is known as what?
Target Market
Target Engagement
Market Research
Market Share
What are SMART Goals?
Specific,
Measurable,
Achievable,
Results‐focused, and
Time‐bound
Strategize,
Measurable,
Actionable,
Results‐focused, and
Time‐bound
Specific,
Metrics,
Achievable,
Reasonable, and
Time‐bound
Specific,
Measurable,
Achievable,
Results‐focused, and
Timeless
The simulation of human intelligence processes by machines
Computer Intelligence
Artificial Intelligence
Content Marketing
Marketing Intelligence
Strategy that relies on getting to know the customers and their individual choices, then tailoring marketing plans toward each customer differently based on those choices.
one-to-many marketing
one-to-one marketing
niche marketing
Helps open the internet for marketing
Dot-Com Bubble
Search Marketing
Web 2.0 Websites
___________is a marketing technique which involved promotion of a product targeted to the customers of a related product
Cross promoting
Reversion
Content marketing
Influencer
To better understand your potential target market you should study the _______________of the population.
Hair styles
Platform
Return on investment
Demographics
This is what happens when the desired outcome of a marketing message is achieved
Cross promoting
Conversion
Demographic
Return on Investment
What is a social media management tool that allows users to schedule and posts updates to pages or profiles on social platforms
Hootsuite
Google calendar
Which of the following is not a platform on social media?
Walmart
What refers to the number of users who have come across particular content on social platforms?
Analytics
Performance
Prorate
Reach
What is a performance indicator that measures the amount gained from an investment relative to the investment's cost
Return On Investment
Return On clicks
Clicks Per Cost
Activate Pagee
______________can increase the amount of traffic to your website.
Return On Investment
Reach
Search Engine Optimization
Platform
Organic refers to social media interactions through paid promotions
True
False
What is a strategic marketing approach that focuses on creating and distributing content that is valuable, relevant and consistent content to attract and acquire a target audience?
Conversion
Social media marketing
Social cross promoting
Content marketing
What is Social Media Marketing?
The use of newspapers magazines or commercials to promote your business.
The use of signs and posters to promote your service or product
The use of social media platforms and websites to promote a product or service.
The use of Snapchat or Facetime
Suggestive selling and group sales is a type of
personal selling
market campaign
brand
target market
Specific offer designed to increase sales
repeat customers
publicity
sales promotion
ads
Which of the following do you do during 'competitor research'?
Hiring the same marketing manager as a competing brand
Going to the competitors directly and ask them what makes them successful
Looking at online content of brands that are different than yours
Looking at online content of brands that are similar to yours
What demographic information is important to consider when identifying your customers (SELECT ALL CORECT)?
gender
salary
location
age
What are some good strategies for creating content? (SELECT ALL CORRECT)
Make a lot of random posts and see what gets the most likes
Create a content calendar
Figure out what attracts your target audience and use it
Follow trends AND use "evergreen posts"
Your social media goals must be... according to the 'SMART' approach.
Marketable
Repetitive
Actions
Measurable
How well customers are familiar with a brand and its products and services.
customer advocacy
interactions
social media reach
brand awareness
The percentage of those who visit one page of a website before exiting that website.
interactions
retargeting
brand awareness
bounce rate
How well your customers support your product or brand.
brand awareness
customer advocacy
reach
retention
A catalog of current and potential customers' email addresses.
email database
email marketing
email prospects
address book
Digital marketing strategy of communicating with prospects and customers via electronic mail services.
reach
interactions
email marketing
digital marketing
Communication between a brand and an audience member (like, comment, retweet, etc.)
reach
interactions
bounce rate
brand bumping
Analytics metric that refers to the number of users who have come across particular content on social platforms.
retargeting
reach
interactions
none of the answers are correct
Focusing on individuals that have bounced from your site.
retargeting
bouncers
reach
none of the answers are correct
Ability to keep current customers.
interactions
reach
targeting
retention
Income a business makes from its products or services offered.
revenue
sales
profit
all of the answers are correct
Total number of different households or persons that will be exposed to a message.
social media marketing
target audience
follower count
mentions
ROI in social media deals with all aspects EXCEPT:
reputation
building awareness
social contacts
satisfying customers
What is a social media audit?
a hard look at all social media activity and conversations about your brand
a method to direct your customers to social media channels
a way to reach your customers in channels online
All the above
Identify all examples of a KPI's (there are more than one)
average sale
lifetime value
likes
word of mouth
Determined by or dependent on the collection or analysis of data
artificial intelligence
data-driven
cross-promoting
social media audit
Content that is continually relevant and not dated, and that helps drive new traffic to a a destination
evergreen content
demographics
organic content
cross-promoting
A marketing strategy that focuses on attracting customers via company-created Internet content
one-to-one marketing
artificial intelligence
inbound marketing
outbound marketing
A marketing method that is considered to be indirect; a brand sends a message to a large audience rather than to an individual
public relations
one-to-one marketing
one-to-many marketing
inbound marketing
Form of marketing that tries to reach consumers through general media advertising as well as through in-person contact
outbound marketing
cross-promoting
content marketing
one-to-one marketing
Efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect on the brand's actions
cross-promoting
evergreen content
public relations (PR)
inbound marketing
Process of communicating with potential customers to promote a product or service.
advertising
messaging
brand management
sales
Consumers' level of recognition of a company's product, service, or brand
focus groups
awareness
promotion
advertising
Distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors.
advertisement
sales
brand
merchandising
Diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service.
customer advocacy
focus groups
media planning
test markets
Process of promoting a product in a retail environment, including the visual display in stores.
sales
brand management
marketing
merchandising
A selected group of consumers, often in a common geographic location, introduced to a product, service, or messaging strategy before a full-scall marketing plan is launched.
target audiences (markets)
test markets
web analytics
market research
The process of communicating a company's value to customers.
brand management
merchandising
promotion
marketing
Which common research method is best for getting a more in-depth look at consumers' thoughts and ideas about a product or service?
focus groups
surveys
research companies
web analytics
_____ are great for quickly gathering data from a large number of consumers.
focus groups
surveys
research companies
web analytics
What does the acronym CTA stand for?
call to action
clear target audience
content testing awareness
create to accept
A successful social media marketing plan always starts with your company's goals and objectives.
True
False
