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Worksheets

Test Review

Total questions: 38

Worksheet time: 35mins

Name
Class
Date
1.

Which of these methods reward customers for continued / repeated purchases and patronage?

a)

Public relations

b)

Customer loyalty schemes

c)

After-sales service

2.

Which of the following is not an example of below-the-line promotion?

a)

Direct mailing

b)

Non-digital billboards

c)

Sales promotion

3.

A promotional strategy that involves a business providing financial support to another organization or event in return for marketing exposure. (a)  

4.

The use of postal correspondence for promotional purposes. Direct (a)  

5.

Refers to a retailer’s range of goods that are available for sale. (a)  

6.

Promotional event where specialist firms exhibit their products for sale to potential customers. (a)  

7.

Form of promotion that refers to any form of paid-for promotional technique through independent consumer media. (a)   promotion

8.

Communicating relevant product information to inform and persuade customers to buy the good or service. (a)  

9.

Which promotional method occurs when an advertising message is self-replicated by internet users online?

a)

Viral marketing

b)

Direct marketing

c)

Guerrilla marketing

10.

Reward systems used to encourage customers to make repurchases, such as price discounts or free gifts for members. Customer (a)   schemes

11.

The use of sales personnel to sell goods and services with customers on a face-to-face basis. (a)   selling

12.

A form of visual and/or audio marketing communication used to inform and persuade people to buy a certain good or service. (a)  

13.

Which of the following is not an example of below-the-line promotion?

a)

Digital (online) radio

b)

Packaging

c)

Merchandising

14.

A Type of promotion done by the offer BOGOF

a)

Advertising

b)

Sales promotion

15.

This type of promotion is called

a)

discounts

b)

BOGOF

c)

free gifts

d)

competitions

16.
a)

Discounts

b)

competitions

c)

Leaflet

d)

BOGOF

17.

What is an example of economies of scale

a)

Realising

b)

Evaluating

c)

Purchasing

18.

If a business becomes larger, are economies of scale a good thing?

a)

Yes

b)

No

19.

What's a negative impact of economies of scale

a)

Care more about customers

b)

Not care about customers

c)

Care about profits

20.

Fill in the blank. Economies of scale is when as output _________, unit costs ________ in the long run.

a)

increases; decrease

b)

increases; increase

c)

decreases; increase

d)

decreases; decrease

21.

Fill in the blank. __________ economies of scale occur due to an increase in the scale of production within a single firm

a)

Internal

b)

External

c)

Complex

d)

Simple

22.

Large firms can buy raw materials in bulk at more favourable rates. This is an example of

a)

Purchasing economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

23.

Large firms can take advantage of investing in better machinery and can benefit from the division of labour. This is an example of

a)

Purchasing economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

24.

Larger firms can hire specialists (e.g. managers, accountants) and are therefore able to increase productivity. This is an example of

a)

Purchasing economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

25.

Large firms can afford to advertise and sell in larger quantities to develop brand loyalty. This is an example of

a)

Purchasing economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

26.

Large firms can negotiate better interest rates on loans; this reduces the costs of borrowing for larger companies. This is an example of

a)

Financial economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

27.

Larger firms are better able to diversify into a range of product areas or markets and thus lessen their risk. This is an example of

a)

Financial economies of scale

b)

Technical economies of scale

c)

Managerial economies of scale

d)

Marketing economies of scale

e)

Risk bearing economies of scale

28.

In the economies of scale, which type of cost do we use to determine the efficiency of a business?

a)

fixed cost

b)

variable cost

c)

average cost

d)

total cost

29.

Which of the following statements best describes the Economies of Scale?

a)

inversely proportional growth of total cost and average cost.

b)

proportional growth in both cost and quantity produced.

c)

increase in the cost to produce goods or services.

d)

reduction of cost to produce goods or services.

30.

"South Korea’s population has fallen for the first time in the country’s history, as it battles an aging population and chronically low birth rate.


The latest census figures, released at the weekend, show the population stood at 51,829,023 at the end of December, down from 20,838 from the previous year."


What external economies of scale is the statement concerned especially for businesses in South Korea?

a)

Specialists and local back up firms needed.

b)

The area where businesses are located

c)

availability of good transportation

d)

availability of local skilled labor

31.

Which of the following is NOT an example of INTERNAL ECONOMIES OF SCALE?

a)

Purchasing

b)

Cooperation

c)

Managerial

d)

Technical

e)

Financial

32.
If a firm doubles its use of inputs and finds that output increases by 50%, then it has experienced
a)
Growth
b)
Economies of scale
c)
Diseconomies of scale
d)
Evolution
33.

Costs that do not change in the short term, regardless of output are called:

a)

variable costs

b)

fixed costs

c)

average costs

d)

total costs

34.

Raw materials, packaging, labour costs, are examples of:

a)

fixed costs

b)

variable costs

c)

total costs

d)

profit

35.
If a firm increases its use of all factors of production but sees an increase in its average costs, this is a sign of
a)

Internal diseconomies of scale

b)

External diseconomies of scale

c)

External economies of scale

36.

Diseconomies of Scale result in a lower per unit production cost over the long run

a)

True

b)

False

37.

Internal diseconomies of scale can be caused by

a)

Being unable to purchase stocks at a discounted price

b)

Poor management being unable to effectively control a large workforce

c)

Traffic congestion causing delays to delivery of important stocks

d)

Advertising costs to a global audience

38.
Which of the following is not a cause of internal diseconomies of scale?
a)
Poor communication between different departments
b)
Lack of staff morale and motivation
c)
Less control, direction and coordination of human resources
d)
Late deliveries due to congestion in busy locations