Font size
WorksheetsHotel Housekeeping
Total questions: 10
Worksheet time: 12mins
What is typically the first part of their accommodations guests see when entering their assigned guest rooms?
Storage area
Sleeping area
Toilet area
Bath area
Which area within a hotel is NOT typically cleaned by a hotel's housekeeping staff?
Kitchen
Public
Laundry
Corridors
Who on a resort hotel's staff would most often be responsible for cleaning lobby elevators used by guests?
OPL (On-Premise Laundry) staff member
Front desk agent
House person
Room attendant
When a guest room is reported in a PMS as being occupied, but the room was not used, and no guest or guest belongings are present in the room, that room's status would be reported by housekeeping as a
stay over
due out
sleep-out
check out
When should room inspectors perform their tasks?
Prior to updating room status in the hotel's PMS
Immediately upon guest arrival
Immediately upon guest departure
After updating room status in the hotel's PMS
Property that a guest unintentionally left behind and has forgotten about is referred to as
mislaid property
discarded property
abandoned property
lost property
What is true about a hotel's material safety data sheets?
They are for the use of managers only
Their use is voluntary
They must be provided in English
Their use is mandatory
What is the recommended rest time for cleaned laundry?
6 hours
12 hours
24 hours
48 hours
On Monday a hotel scheduled 8 workers, each of which worked 8 hours cleaning guest rooms. In that time, 174 guest rooms were cleaned. What were the minutes per room achieved by these workers on Monday?
17 minutes
27 minutes
22 minutes
12 minutes
Please, list 7 steps of guestroom cleaning:
