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Readiness Assessment OBX Day 4 1st Half

Total questions: 5

Worksheet time: 3mins

Name
Class
Date
1.

What are the various ways you can get leads from the bank?

a)

From your mapped Sales SPs

b)

Walk in customers:By effective lobby management and Referrals

c)

Lead generation-Through targetted customer segment based activity

d)

All the above will help in getting the leads.

2.

HDFC Bank classifies customers as ___  customers and _____ customers

a)

Manged,special

b)

Managed, Unmanaged

c)

Special.Unmanaged

3.

Classification of Managed customers are

a)

Classic,Imperia,Royal

b)

Classic,Preferred

c)

Classic,Preferred,Imperia

d)

Classic ,Preferred,Royal

4.

Every Walk in customer can be a prospect for you.You have _________ minutes window of opportunity with a customer at the lobby

a)

1-2

b)

5-10

c)

15-20

d)

20-30

5.

FLS Sushant has received leads from RM,Mr Manu Malhotra.What is/are the ways of meeting the client?

a)

Physical Meeting (Face to face)

b)

Digital or Virtual Meeting (Tele/video call)

c)

Either Physical Meeting (Face to face) or Digital or Virtual Meeting (Tele/video call)