WorksheetsBusiness Mid-Term Exam_Fall 2022
Total questions: 30
Worksheet time: 15mins
Business Etiquette...
Modifies distracting behaviors and develops admired conduct
Honors commitment to excellence and quality
Enables you to be confident in a variety of settings with a variety of people
All of the above
For meeting Etiquette which one of these would be ok to do?
Use swear words and vulgar references just now and then
Leave your cell phone on because you are expecting and emergency call.
Be on time
Sit with poor posture
The rules of good workplace manners
For example: Listening without interrupting the speaker.
Manners
Business Etiquette
Ethics
Code
A professional email requires which of the following? (check all that apply)
Signature
A lengthy body paragraph
Greeting
A subject line
ALL CAPS
What is true about social media in regards to business etiquette?
Employers can and will look up your social media profiles
What you post on social media can effect whether you are hired for a position or let go from a position
You should never post anything incriminating or inappropriate
All of the above
_____________ is the most common form of communication for most businesses today
Letters
Texting
Which of the following is NOT a basic communication skill?
Speaking
Texting
Listening
Writing
True or False: How we sit, stand, and use facial expressions all send nonverbal messages.
True
False
It is important to know when it is okay to socialize. the following situations are examples of times when it is okay to socialize at work. One example does NOT belong in the list. Which one?
During breaks
Waiting for a meeting to start
When you see a coworker working at his or her desk
Passing someone in the hall
Using all CAPS in your writing is the same as...
shouting
talking normally
whispering
none of the above
Choose the best way to rewrite this email: Did I miss anything?
Did I miss anything important?
What did I miss?
What did I miss during 2nd block on January 19th?
Ms. Horgan, what did I miss?
How long should you wait for a response after sending a professional email?
24 hours
2 business days
1 hour
Send an email every day until you receive a response
What's the BEST way to rewrite this email?
Dear Ms. Lopez,
You didn't enter my grade yet. Can you do it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. Can you update it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. I am getting in trouble at home. Can you fix it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. When possible, can my grade be updated? Thank you for your time.
Sincerely,
Sally Student
Which of the following is a good example of a subject line?
Sally Student
Sally Student, 3rd block, absence
HI!
I have a question.
Which choice is an appropriate greeting?
HI!
What's up?
How are you?
Good morning,
What should be included in the signature line of an email?
First and Last name
First name
My nickname
First and last name and contact information
Which of the following is an example of an email that is concise and to-the-point?
I would like to turn in my essay on Tuesday because I will be absent on Monday.
My aunt and uncle came over for dinner so I didn't have time to do homework.
I had a basketball game last night at Salem. I got home late. Can I have extra time?
I need help! I cried for an hour last night. I'm so frustrated. Can I have extra time?
TRUE or FALSE: Email is forever, so I should be careful what I write and send through email.
FALSE
TRUE
What is teamwork?
How you work with others in a group.
Working in a team.
The combined action of a group of people, especially when effective and efficient.
A decently done project created with others.
Why is teamwork better?
Working in teams increases collaboration and allows brainstorming.
You can work with your friends.
Someone else can get you a good grade.
You can do all the work while being around your friends.
Why is teamwork important?
Gives others a chance to grow into a decent person.
Allows people to see how others work together.
Gives the ability to lean and grow.
It brings new ideas to others.
What do you learn from teamwork?
Fosters creativity and learning, builds trust, and encourages healthy risk taking.
You can get to know different people.
You can see how others learn and apply skills.
Someone who is a "good kid" will do all the work.
How do you benefit from teamwork?
You can eat while working.
You don't have to work as hard.
Builds trust and teaches conflict resolution skills.
You can all get good grades.
How do you improve teamwork?
Lead by example, organize team processes, and set defined goals.
Let others try to take leadership.
Sit back and relax while others do the work.
You meet new people.
Who's information is in the letterhead?
The person sending the letter
The person receiving the letter
The reference consists of
Typist initials then initials of person signing letter
Initials of addressee then typist initials
Initials of addressee then initials of person signing
Initials of person signing then typist initials
This part of the letter is called the
Salutation
Greeting
Complimentary Close
Subject Heading
The block style format has all letter parts aligned at the right
True
False
Julie Henderson
123 Main Street
Lenexa, KS 66222
is an example of what part of the business letter?
Heading
Signature Line
Recipients Address
Body
