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Worksheets

Workflow

Total questions: 35

Worksheet time: 27mins

Name
Class
Date
1.

Who does the CAT team send the designed proposal for quality check?

a)

Q Branch

b)

Rakesh

c)

Arun

d)

CAT team

2.

What is the deadline to send the CAT2OPS document?

a)

Whenever it is ready

b)

3 days prior to the workshop

c)

7 working days prior to the workshop

d)

5 days prior to the workshop

3.

What is Code Red?

a)

Programs that are confirmed with less than 10 days notice

b)

Programs that are confirmed with less than 7 days notice

c)

A Hygge activity

d)

Programs that are high stake

4.

When does a facilitator do a CHECK-IN for a workshop?

a)

When a workshop is assigned

b)

At the end of a workshop

c)

Before the start of a workshop

d)

As per convenience 

5.

What does P stand for in FLAP?

a)

FocusU Learning Associate Program

b)

FocusU Learning Associate Pool

c)

FocusU Learning Associate Process

d)

FocusU Learning Associate Project

6.

What are the payment terms for FLAP Facilitators?

a)

20 days

b)

One month

c)

45 days

d)

Same day

7.

By when should we zohofy the Mobile reimbursement?

a)

7th of every month

b)

One month

c)

10th of every month

d)

Same day

8.

What is the TAT for Finance to raise the invoices?

a)

7 days

b)

3 days

c)

10 days

d)

Same day

9.

Name the salient feature of self-paced courses at FocusU

a)

Storified content

b)

Practice oriented

c)

60 to 90 mins duration

d)

All of them

10.

What is the full form of the role ELA in the SPC team?

a)

eLearning Author

b)

English Language Assistant

c)

eLearning Assistant

d)

Executive Learning Assistant

11.

What is the full form of UAT?

a)

User Assessment Time

b)

User Acceptance Testing

c)

Under a Tree

d)

Urgent and Time-bound

12.

What kind of deals should you reach out to CCD team with?

a)

Onboarding

b)

Culture Cascade

c)

Enterprise accounts with the need for customized

content

d)

 All of them

13.

How can a CAT member understand the client’s requirements for CCD? 

a)

CCD questionnaire

b)

None of them

c)

Or a client call (CAT+CCD)

d)

Both of them

14.

What is the full-form of the CCD team? 

a)

Customised Content Design

b)

Custom Content Development

c)

Custom Content Discovery

d)

Customised Content Deployment

15.

What does DIY stand for?

a)

Do it You!

b)

Did it Yesterday

c)

Do it Yourself

d)

Do it Yearly

16.

Validation of intellectual property happens at what stage of the DIY workflow?

a)

Step 5

b)

Step 7

c)

Step 9

d)

Step 1

17.

Name the key organisation that helps FocusU with its digital requirements

a)

Digital Strikers

b)

Google

c)

Hybreed

d)

Liquid Designs

18.

When you have an IT related request, who in the marketing team do you need to reach out to?

a)

Arun

b)

Mohini

c)

 Tarika

d)

Arpit

19.

Which team has the final say on content that goes up on the FocusU website?

a)

Team that raises the request to update content on a particular page of the website

b)

Marketing team

c)

Both marketing team and team that raises the request

d)

Arun and Rakesh

20.

HRDC monitoring needs to happen ____ hours before and after the workshop?

a)

40

b)

36

c)

48

d)

What is HRDC?

21.

You decide which MRU workflow would be applicable depending on the approval of?

a)

Gi Joe

b)

G1

c)

Gill

d)

G2

22.

What is Step 11 of the MRU workflow?

a)

Team call

b)

Client call

c)

Vasooli

d)

Attestation & Receipt

23.

If one is doing a project for a new role they’d like to take up, _____ plays an important role to convert that into a full-time position

a)

Performance evaluation

b)

Buttering

c)

Chat with hiring manager

d)

Interview

24.

One should reach out to People Success team for the following things

a)

Hygge

b)

L&D

c)

Compensation

d)

All of them

25.

The reporting manager can nominate a team member for an internal job opening within FocusU

a)

True

b)

False

26.

When do you reach out to the Masterclass category lead?

a)

Whenever, Wherever

b)

When there’s a new speaker requirement 

c)

When the client wants to speak to the speaker

d)

For every Masterclass query

27.

Is the Masterclass category lead required when you want to contact the speakers for their availability?

a)

Yes

b)

No

28.

In which step does the CX team share the feedback to the Masterclass speaker?

a)

Step 10

b)

Never

c)

Step 13

d)

Step 15

29.

Where does the CAT member browse through for existing proposals?

a)

Red-Box

b)

Black-Box

c)

Blue-Box

d)

Yellow-Box

30.

Under what circumstances does the CAT member reach out to the Engagement category lead?

a)

They find no relevant requirements on the Black-Box

b)

All of them

c)

When there is an understanding gap/doubts

d)

Need some guidance/hand holding

31.

What helps in reducing:

1. TAT of closing a workshop

2. eliminates facilitator calls with the client before confirmation and

3. gives the CAT member a deeper understanding of the activity?

a)

Sharing the proposal

b)

Sharing the VTB/F2F 2-pager documents

c)

Sharing the link to the Black-Box

d)

Directly setting up a call with the Engagement category lead

32.

Under what circumstances is it applicable for a CAT member to set up a meeting between the client and the Engagement category lead for a walkthrough of the proposal?

a)

When the CAT member has too many clients to handle

b)

Because the client requested for it

c)

When the CAT member is fairly new

d)

None of the above - this is never an option

33.

In case of a minor modification to an existing Learning Offering, whom should CAT approach ?

a)

CD Products

b)

Learning Solutions

c)

Q Branch

d)

Smita/Rakesh

34.

Who is the single point-of-contact for CAT to approach to understand & pitch SPC offerings?

a)

Deepa

b)

Christine

c)

Ketki

d)

Divya Pranay

35.

Before sending a Learning-related proposal, whom should CAT get this vetted by?

a)

Q Branch

b)

Rohit

c)

Both Q Branch & Rohit

d)

Smita (Amma’s blessings are enough!)