NEW
Font size
WorksheetsFunctional Areas of Business
Total questions: 18
Worksheet time: 9mins
Which of the following functional areas of a business is most likely to be responsible for recruiting new staff?
Business support services
Finance
Human resources
Operations management
Which of the following functional areas of a business is most likely to be responsible for producing a radio advertisement to raise awareness of its new product?
Customer service
Marketing
Operations
Sales
Which of the following functional areas is responsible for converting inputs into outputs?
Finance
Operations Management
Research and Development
Sales
Which one of the following is a task which is most likely to be carried out by an employee working in the research and development department of a chocolate bar manufacturer?
Create new recipes
Design an advertising campaign
Find cheaper suppliers of ingredients
Redesign the packaging label
The human resources function of a large organisation is most likely to support the finance function by:
purchasing a new accounts package
recruiting an additional employee
updating its supplier database
using social media to encourage more sales
In a large company the research and development function is most likely to work with the operations management function to:
develop new manufacturing processes
provide administrative support
recruit production operatives
source cheaper raw materials
Which of the following is the most likely consequence to a manufacturer of a poor relationship between its purchasing function and its operations management function?
Incorrect prices
Insufficient stocks of raw materials
Late payment of employee wages
Too few staff
Handles many functions of your business. Provides labor law compliance, hiring and training, compensation, relational assistance and help with handling specific performance issues.
customer service
HR
logistics
research and development team
It is about gathering information concerning your target customers. Who are the people you want to sell to? Why should they buy from you as opposed to a rival business?
marketing
logistics
warehousing department
customer service
In day’s technology-driven business environment, ______________ is also responsible for building and overseeing a company’s Internet presence (e.g., the company Web site, blogs, social media campaigns, etc.).
sales functional area
ICT functional area
marketing functional area
customer service functional area
The ________________ involves planning for, obtaining, and managing a company’s funds.
finance functional area
administration functional area
human resource functional area
R&D functional area
This area is ultimately responsible for accurately representing the financial transactions of a business to internal and external parties, government agencies, and owners/investors.
Administration functional area
Finance functional area
Production functional area
Sales functional area
Sea-Worthy is an ocean-shipping company. The company decided to develop their own internal ERP (Enterprise Resource Management) system since none of the existing commercial packages met the specific needs of their unique business segment. Halfway into development by their IT department, the company came to the realization that this system could be licensed to their competitors to offset their development cost and fund future enhancements. Which functional area of the company would be responsible for creating revenue from this internal system?
Finance
Marketing
R&D
Distribution
Why would a company organize by functional area?
It is considered more efficient to have staff with similar skills grouped together.
It allows a manager with similar skills and expertise to review the work done by the members of the function.
It makes training and knowledge sharing easier, since employees working on similar functions work together.
All of the above are correct.
_____ is led by the Chief Technology Officer (CTO) and is staffed with scientists, thought-leaders, subject-matter experts and industry analysts striving to provide the organization with knowledge and ideas to keep up and ahead of the competition.
Administration functional area
Human resource functional area
R&D functional area
Production functional area
Which of the following functional areas is most likely to be responsible for sourcing raw materials?
Finance
Production
Purchasing
Sales
