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2.4 Motivation and Demotivation

Total questions: 16

Worksheet time: 1hrs 20mins

Name
Class
Date
1.

Being able to make a difference to others in society is an example of which of the following options?

a)

  Extrinsic motivation

b)

  Herzberg’s motivators

c)

  Non-financial motivation

d)

  Maslow’s self-actualisation

2.

Which motivation theorist said that employees are principally motivated by money?

a)

  F.W. Taylor

b)

  A. Maslow

c)

  J.S. Adams

d)

  J.S. Adams

3.

Which of the following indicates a high degree of staff motivation?

a)

  High staff turnover rate

b)

  High wastage

c)

  High absenteeism

d)

  High sales turnover

4.

Which motivational theorist wrote about fairness as a form of motivation?

a)

  J.S. Adams

b)

  A. Maslow

c)

  F. Herzberg

d)

  F.W. Taylor

5.

What did A. Maslow call the needs that are essential for human survival?

a)

  Social needs

b)

  Physiological needs

c)

  Security needs

d)

  Esteem needs

6.

Which motivation theorist believed that workers could be managed in a scientific way by using differentiated piece rate?

a)

  A. Maslow

b)

  F. Herzberg

c)

  J.S. Adams

d)

  F.W. Taylor

7.

Which of the following is an example of inequity in the workplace?

a)

  Supervisors being paid more than their subordinates

b)

  Wage differentials between men and women in the same job roles

c)

  Highly productive workers being rewarded bonuses

d)

  Profit-related pay for staff

8.

Which of the following is least likely to be a consequence of high absenteeism?

a)

  Lower levels of motivation

b)

  Increased workload for staff at work

c)

  Increased costs for the business

d)

  Lower labour productivity

9.

In Herzberg’s theory, giving workers a wide range of challenging tasks and encouraging them to take part in decision-making are examples of what?

a)

  Job enlargement

b)

  Job rotation

c)

  Job enrichment

d)

  Job production

10.

Which motivation theorist said that employees are principally motivated by money?

a)

  A. Maslow

b)

  F. Herzberg

c)

  J.S. Adams

d)

  F.W. Taylor

11.

Which of the following does not occur in a workplace with low staff motivation?

a)

  Low productivity

b)

  High absenteeism

c)

  Low recruitment costs

d)

  High staff turnover rate

12.

In Maslow’s theory, recognition and self-respect are examples of which level of needs?

a)

  Social needs

b)

  Physiological needs

c)

  Esteem needs

d)

  Self-actualisation

13.

Which term describes giving workers more interesting and challenging tasks?

a)

  Job enlargement

b)

  Job rotation

c)

  Job enrichment

d)

  Job production

14.

F.W. Taylor’s theory of motivation would be most suitable for which of the following?

a)

  News journalists

b)

  Workers in a fast food restaurant

c)

  University lecturers

d)

  Healthcare workers in the private sector

15.

In Herzberg’s theory of motivation, what are the rules, regulations and policies of an organization examples of?

a)

  Safety needs

b)

  Hygiene factors

c)

  Job dissatisfaction

d)

Motivators

16.

Which of the following is a hygiene factor in Herzberg’s two factor theory?

a)

Status

b)

  Personal growth

c)

  Wages and salaries

d)

Recognition