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WorksheetsFinal Exam - HBO
Total questions: 66
Worksheet time: 2hrs 39mins
An employee involvement program that periodically moves individuals from one job assignment to another is:
job enlargement
job enrichment
job rotation
job sharing
flextime
Which of these is NOT a monetary method of motivation?
Comission
Pay Rise
Recognition
Bonuses
When workers take a percentage of profits from the company they work for, what is this called?
Bonus
Fringe Benefits
Profit-sharing
Salary
Which of the following represent(s) the 5 Core Job Characteristics?
Skill Variety
Feedback
Task Significance
Task Identity
Task Specialization
According to the job characteristics model, which characteristic describes the amount the job requires an employee to finish the completion of a product or process from beginning to end?
Task Significance
Autonomy
Task Variety
Task Identity
Brittany runs the gifted department for her district, and she's noticed that her department's members don't seem to have a deep sense of responsibility about their jobs. How can she change this situation?
More job training
More autonomy
Increasing feedback
Offering greater task variety
Which of the following describes Skill Variety?
Extent to which jobs allows freedom to schedule work and decide how to carry it out
extent to which job has an impact on lives of other people
extent to which job involves performing a whole piece of work from start to finish
extent to which job requires employees to use a number of different skills and abilities
Which of the following will increase employees' Meaningfulness of work?
Skill Variety
Task Significance
Feedback
Task Identity
In the job characteristics approach, the extent to which the worker does a complete or identifiable portion of the total job is:
task significance
task identity
skill variety
autonomy
In the job characteristics approach, (a) signifies the degree of control the worker has over how the work is performed. (ONE WORD)
As part of x , Casey works as an accounts payable clerk from 8:00 AM to noon, and another individual works from 1:00 PM to 5:00 PM in the same position.
Job sharing
Flex time
FMLA
ADA requirements
Autonomy refers to
the degree to which a job provides freedom, independence, and discretion to the jobholder.
the degree to which a job entails a variety of different activities.
the degree to which an individual is given direct and clear information about their job effectiveness
the degree to which the job has a substantial impact on the lives or work of other people.
The job characteristics model proposes that three psychological states of a jobholder result in all except the following
internal motivation
lower absenteeism and turnover
higher skill identity
improved work performance
Flextime
permits employees the option of choosing daily starting and quitting times, provided they work a certain number of hours per day or week.
is a technique of involving employees in their work through the process of inclusion.
is concerned with analyzing work methods and establishing time standards.
is the degree to which a job provides freedom, independence, and discretion to the jobholder.
Job Characteristic Model comprises
core job dimensions
critical psychological states
employee growth-need strength
employer care provision
Under critical psychological states, individuals will feel more rewarding if they
experienced meaningfulness of the work
experienced responsibility for outcomes of the work
gain knowledge of the actual results of the work activities
gain autonomy when they accomplished a task
Meaningfulness of work means
the work itself is satisfying and provides intrinsic rewards.
the work provides information about results.
employees know how they are performing and can change work performance to increase desired outcomes.
Feedback allows an employee gain necessary information on how to improve their future performance.
True
False
How many core job dimensions are there?
3
4
5
6
Employee recognition programs consist of personal attention and expressions of interest, approval and appreciation for a job well done.
True
False
In the job characteristics model, feedback refers to the degree to which the job provides substantial freedom, independence, and discretion to the employee.
True
False
Julia, Bree and David work in different departments, but often eat lunch together. They are an example of what type of group?
a. formal
b. informal
c. command
d. task
Which of the following is not one of the most common reasons people join groups?
a. security
b. status
c. equity
d. power
Which one of the following characteristics is not necessarily true about groups?
a. Group members are interdependent.
b. Groups have two or more members.
c. Groups have assigned goals.
d. Groups interact.
Julia, Bree and David work in different departments, but often eat lunch together. They are an example of what type of group?
a. formal
b. informal
c. command
d. task
Which of the following is not one of the most common reasons people join groups?
a. security
b. status
c. equity
d. power
The degree to which members are attracted each other and are motivated to stay in the group is refer to ______.
a. role
b. close
c. cohesive
d.friendship group
_____________ is group that are independently formed to meet the social needs of their members
Informal group
Formal group
Team
Performing
What type of group is one that has been formed for a deliberate purpose?
Formal
Informal
Most people assume that a police officer should behave in a lawful manner, and not show any favoritism to any particular group, and do their best to uphold the law. What term is used for this kind of belief?
A role.
A role identity.
A role expectation.
A role perception.
It is an acceptable standards of behavior within a group that are shared by the group's members.
Roles
Norms
Status
Conformity
The primary reason for why social loafing occurs is that output contributions from ________ easily be measured.
the entire group cannot
individuals can
individuals cannot
the entire group can
The only effective way to guard against social loafing is for managers to make special efforts to do this.
be fair to all group members
assess individual contributions of group members
assess the group as a whole exclusively
treat all group members equally
According to social identity theory:
people define themselves by their group affiliations.
teams are never as productive as individuals working alone.
the most effective teams have as many members as the organization can afford.
team members identify with their team only when they are publicly recognized as members of that team.
The degree of attraction people feel toward the team and their motivation to remain members is called:
social loafing.
team development.
team cohesiveness.
task interdependence.
it occurs when we see members of our group as better than other people, and people not in our group as all the same.
(a)
The social group in which an individual directly affiliates and expresses loyalty to. The person felt that he/she belongs there.
In-group
Outgroup
Reference Group
Character Group
The behavior of an individual can be shaped by the set of behavior and beliefs of a group that such an individual considers as ideal.
In-group
Outgroup
Reference Group
Character Group
A degree to which members of the group are similar to, or different from, one another.
(a)
•situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.
(a)
Teams work and produce outcomes?
Collectively
Individually
Accountability in a team is?
Individual
Mutual
Both
Members are interdependent in a group?
True
False
When group pressures for conformity do not allow the group from considering minority views, this is called:
Group think
Group shift
The purpose of a work team is to share information.
True
False
The skills of team members in work teams are complementary.
True
False
A team that is made up of employees from the same hierarchical level but different work areas is called a:
Problem solving team
Self-managed team
Cross-functional team
Virtual team
Which of the following is a strength of group decision making?
Time consuming
Increased diversity of views
Conformity pressures
Dominance of a few members
Many organizations restructured work processes around ______.
teams
groups
employees
Work Groups "Accountability" is:
Individual
Random and varied
Share information
Neutral (sometimes negative)
Cross-functional teams are made up of employees from same __________ level.
hierarchical
educational
grade
skill
Which of the following is NOT a communication link used by Virtual teams.
wide-area networks
face to face
video conferencing
In the past, teams were typically composed of 5–12 hourly employees from the same department who met for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
Problem-solving teams
Self-managed teams
Cross-functional teams
Virtual teams
Groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of supervisors.
Problem-solving teams
Self-managed teams
Cross-functional teams
Virtual teams
Made up of employees from about the same hierarchical level but different work areas, who come together to accomplish a task.
Problem-solving teams
Self-managed teams
Cross-functional teams
Virtual teams
Use computer technology to tie together physically dispersed members in order to achieve a common goal.
Problem-solving teams
Self-managed teams
Cross-functional teams
Virtual teams
Which is NOT one of the most common types of teams?
problem-solving
interdepartmental
self-managed
virtual
Which of the following types of teams would most likely be assembled to improve the efficiency of a company’s production process?
cross-functional
problem-solving
self-managed
virtual
Effective teams require which of the following skills?
problem-solving skills
technical expertise
interpersonal skills
all of the above
Teams function best when all team members understand what is expected.
True
False
Refer to the following answer, which is NOT the advantage of using team?
Team outperform individuals
Team provide a way to better use employee talent
Team are less flexible
Team can be quickly assembled, deployed, refocused and disbanded
(a) are collections of 2 or more interdependent teams that share a goal
What the potential roles that they set up procedures, set goals, establish plans, and organize people?
Creator
Promoter
Assessor
Organizer
They are good at checking facts and figures and making sure that inaccuracies are avoided.
Producers
Controller
Maintainers
Advisers
Good listeners who do not press their own point of view.
Producers
Controller
Maintainers
Advisers
