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WorksheetsExercise on Travel Arrangements
Total questions: 65
Worksheet time: 49mins
What is the purpose of making travel arrangements for business travel?
To avoid traveling
To have a vacation
To ensure compliance with company policies
To explore new destinations
As a secretary, why do you have to create a trip file for your boss?
To plan sightseeing activities
To carry extra luggage
To book hotel accommodations
To organize details of the upcoming trip
An itinerary is important for a business traveler to
book flight reservations
choose the mode of travel
pack for the trip
stay organized and on schedule
What is the purpose of a confirmations number for hotel reservations?
To avoid making reservations
To book a rental car
To choose the hotel location
To have accurate information and easily follow up if needed
When you travel by flight, an electronic ticket is needed to
avoid security screenings
increase baggage fees
provide sleeping accommodations
eliminate the need for a physical ticket and allow online check-in
What is the purpose of including transportation details in a travel itinerary?
To book flight reservations
To pack for the trip
To choose the mode of travel
To plan how to get to accommodations from the airport
What is the purpose of having hotel and car rental confirmations handy?
To choose the hotel location
To save time and prevent confusion upon arrival
To avoid making reservations
To book a rental car
Why would a business traveller carry travel funds during a business trip?
To provide sleeping accommodations
To avoid security screenings
To have necessary cash or credit cards for expenses
To increase baggage fees
Why are departure and arrival times included in a trip itinerary?
To choose the mode of travel
To plan your schedule and make necessary transportation arrangements
To book flight reservations
To pack for the trip
Why check-in times in a travel itinerary is very important for a traveller?
To avoid any last minute rush at the airport
To avoid making reservations
To book a rental car
To choose the hotel location
The document that outlines the details for a business trip for an executive is referred to as:
a diary
a programme
a minute
an itinerary
Which of the following would NOT be needed by a travel agent when making bookings for someone who is travelling for work?
Details of where they are travelling to
What the traveller's preferences are
The itinerary for meetings
Dates of travel
A travel folder includes all of the following except
health certificate
itinerary
tickets
tumbdrive
An itinerary outlines all the following except:
departure times
flight numbers
cost of airline tickets
hotel reservations.
Which of the following is the most risky method of taking money to a foreign country?
Foreign currency
Traveller's cheques
Bank drafts
Letter of credit
Laura has sent an itinerary to her supervisor who is travelling the next day. The time for check-in is 2045 hours. Identify the time using the 12-hour clock.
6:45 am
12:45 pm
9:45 am.
8:45 pm
Rita is traveling to Bahrain for a business meeting. She visited the immigration department to obtain the necessary documentation to enter Bahrain. This activity refers to an application of
A passport
A driver's licence
Traveller's cheques
Airline tickets
An executive is to be checked in at the airport at 1700 hours. This can be interpreted as:
5:00 am.
5:00 pm.
6:00 am.
6:00 pm.
The main reference book on airline schedules around the world is:
Cruise and Ferry Guide
OAG Flight Guide
Official Railway Guide
OAG Aeroplane
What does the abbreviation 'ETA' mean?
European Travel Agency
Estimated Time of Arrival
Estimated Travel Agency
Electronic Travel Agenda
Flights within your own country are known as _ flights.
interior
home
domestic
national
Which of the following is not a common travel document required for international business travel?
Passport
Visa
Driver’s license
International health certificate
Which of the following is not a common etiquette rule for business travellers?
Dress professionally
Be punctual for meetings
Use formal language at all times
Respect local customs and traditions
A paper or book giving a citizen official permission to travel in a foreign country
Reservation
Passport
Visa
Entry permit
A person who arranges for travel, accommodation and opportunities
Reservation
Travel agency
Travel agent
Credit card
When you book a hotel room, it is referred to as
Reservation
Carrier
Travel agency
Booking
A book giving a citizen official permission by foreign embassy to travel in that particular country is known as
Passport
Visa
Entry permit
Credit card
One of the divisions of the world based on time differences between two or more countries is called
A time span
A time zone
Longitude
The international Date Line
Which of the following is issued by the government of a country to enable a person to travel overseas?
Identification card
Work permit
International drivers permit
Passport
At an airport, this is where you drop off your checked baggage with the airline. You will also receive your boarding pass here.
Check-in counter
Immigration
Customs
Terminal 1
The airline that you are flying with will give this to you. It allows you to go through customs and board the plane.
Invoice
Itinerary
Boarding pass
Visa
This refers to bags that you take onto the plane with you.
Duty free
Checked baggage
Excess baggage
Carry-on baggage
Before going through the metal detector at airport security, you should... (more than one answer is correct)
Take off any heavy jackets or coats
Follow any instructions given by airport security staff
remove any coins, keys, or other metal objects from your pockets
Take off all your clothes
Your boarding pass will show... (more than one answer is correct)
The pilot's name
The departure time
The flight number
The gate number the plane will depart from
Which people might be allowed to board the plane first? (More than one answer may be correct)
Passengers with first class tickets
Disabled passengers
Passengers who demand to be allowed on the plane before everyone else
Passengers with small children
Newlyweds
When you are seated on a plane, what you should do?
Watch movies
Play with the seat recliner button
Go to sleep
Keep your seatbelt fastened
Before the plane takes off, what is it important to pay attention to?
The other planes taking off
The duty free sales brochure
The flight safety demonstration
The location of your headset
What must you not do during takeoff and landing? (more than one answer is correct)
Open the blinds on the windows
Use the toilet / restroom
Speak to the person beside you
fasten your seatbelt
Your plane has landed. When is it appropriate to begin taking your bags from the overhead lockers and moving toward the doors?
When the plane is no longer in the air
When the plane is taxing toward the arrival gate
As soon as the first other person stands up to grab their bags
When the plane has come to a complete stop
when you have to change planes before reaching your final destination
connecting flight
jet lag
layover / stop
nonstop
the cheapest part of the plane; seats are smaller and closer together
economy / coach class
first class
business class
lower class
ETA
the time the plane is scheduled to land
the time the plane takes off from the airport
the total travel time
the time between connecting flights
the front section of the airplane; the seats are larger and more expensive
first class
economy / coach class
high roller class
business class
What is the name of this type of transportation?
truck
bicycle
airplane
train
A person whose job is to serve and take care of passengers on an aircraft is known as
flight assistant
flight attendant
flight sergeant
pilot
A stamp or mark put in your passport by officials of a foreign country, which permits you to enter their country, is known as
vice
visa
vista
boarding pass
A printed card that allows you to get on the plan called
Reservation
Luggage list
Tickets
Itinerary
Things that you can’t pass in on the security check
Passport
Liquid
Phone
Book
A place where you can put your small bags
Aisle seat
Cabin
Check in
Underneath
Who would make the first announcement on board?
The flight attendant
The pilot
The aircraft mechanic
The copilot
You must print your boarding pass at the self-service check-in kiosk at KLIA before you check in your luggage.
True
False
The meaning of departure time is
When the plane arrives at the location.
When the plan tries to land.
The fact of a plane leaving somewhere.
When the plane is cancelled.
"Show your ticket and passport here and get your boarding card". This statement related to
check-in counter
ticket counter
immigration counter
custom counter
This is the most popular mode of transportation for long-distance travel and is expensive for business traveller.
Cruise
Motorcycle
Car
Train
This is generally the least expensive and safest way to travel.
Airplane
Ferry
Bus
Car
This mode of travel has the advantages of speed and convenience.
Airplane
Train
Car
Ferry
Which one of these careers plans travel packages for customers?
Train Conductor
Passenger Agent
Travel Agent
Flight attendant
Business travel is mainly professional.
True
False
Travel is defined as the movement from one place to another.
True
False
The flight attendant is
fly with passengers to destinations around the world.
responsible for the safety and comfort of passengers during flights.
responsible for demonstrating the emergency device.
responsible for the traveler's luggage.
At the airport, the staff who works at the check-in in departure halls are called
ground crew
cabin crew
airport crew
technician crew
