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Business Communications

Total questions: 60

Worksheet time: 31mins

Name
Class
Date
1.

Expressions that do not stereotype or show bias in terms of gender, race, ethnicity, age, or disability.

a)

bias-free language

b)

prejudice language

c)

unfairness language

d)

prejudgment language

2.

The first stage in the writing process; includes analyzing, anticipating, and adapting messages to fit their purpose and audience.

a)

prewriting

b)

writing

c)

drafting

3.

The third phase of the writing process; includes revising, proofreading, and evaluating; also includes testing a message for clarity, conciseness, tone, and readability.

a)

revising

b)

drafting

c)

prewriting

d)

reviewing

4.

Determining the audience and your purpose for writing.

a)

analyzing

b)

evaluating

c)

exploring

d)

investigating

5.

This kind of sentence contains two complete independent clauses.

a)

simple

b)

complex

c)

compound

d)

compound-complex

6.

A sentence with two independent clauses that is not joined by a comma plus conjunction OR a semicolon.

a)

complex sentence

b)

fragment

c)

run-on sentence

d)

comma splice

7.

A sentence error that results when a writer joins two independent clauses with a comma.

a)

fragment

b)

comma splice

c)

complex sentence

8.

Another word for a run-on sentence.

a)

bonded sentence

b)

fused sentence

c)

merged sentence

d)

multiple sentence

9.

A writing technique that uses similar construction, such as researching, organizing, and writing to achieve balanced writing.

a)

parallelism

b)

equivalent

c)

corresponding

d)

matched

10.

A sentence that contains two independent clauses and at least one dependent clause

a)

compound sentence

b)

complex sentence

c)

compound-complex sentence

d)

simple sentence

11.

An organizational pattern in which the main idea comes first, followed by details, an explanation, or evidence.

a)

express strategy

b)

conventional strategy

c)

straight strategy

d)

direct strategy

12.

Techniques such as looking in the files, talking with a supervisor, interviewing a target audience, or brainstorming for ideas.

a)

informal research

b)

formal research

13.

Techniques such as searching resources in public and college library, accessing electronic information, going directly to the source, and conducting scientific experiments.

a)

formal research

b)

informal research

14.

Related group of words that has a subject and verb.

a)

clause

b)

phrase

15.

"John and Olivia wrote the report for the meeting and gave it to Mr. Thomas" is an example of what kind of sentence?

a)

complex sentence

b)

compound sentence

c)

simple sentence

d)

compound-complex sentence

16.

In the following sentences, identify the sentence fault:

Although they began as a side business for Disney. Destination weddings now represent a major income source.

a)

fragment

b)

comma splice

c)

run-on sentence

d)

fused sentence

17.

Identify the sentence fault in the following sentence:

About 2,000 weddings are held yearly. Which is twice the number just ten years ago.

a)

fragment

b)

sentence splice

c)

comma splice

d)

run-on sentence

18.

Identify the sentence fault in the following sentence:

Many couples prefer a traditional wedding others request a fantasy experience.

a)

run-on sentence

b)

fragment

c)

sentence splice

d)

compound sentence

19.

Identify the sentence fault in the following sentence:

Limousines line up outside Disney's wedding pavilion, ceremonies are scheduled in two-hour intervals.

a)

comma splice

b)

fragment

c)

compound sentence

d)

complex sentence

20.

Identify the kind of sentence in the following:

When Americans travel abroad on business, their informality may be viewed negatively.

a)

simple sentence

b)

complex sentence

c)

compound sentence

d)

compound-complex sentence

21.

Identify the sentence fault in the following sentence:

Many people are looking for jobs, and the employment market is highly competitive.

a)

complex sentence

b)

compound sentence

c)

compound-complex sentence

d)

simple sentence

22.

What is the first step in the communication process?

a)

The sender encodes the idea.

b)

The sender has an idea.

c)

The sender selects a channel and transmits the message.

23.

What is the second step in the communication process?

a)

The receiver decodes the message.

b)

The sender encodes the idea.

c)

The sender has an idea

d)

The sender selects a channel and transmits the message.

24.

What is the third step in the communication process?

a)

Feedback returns to the sender.

b)

The receiver decodes the message.

c)

The sender selects a channel and transmits the message

d)

The sender encodes the idea.

25.

What is step four in the communication process?

a)

Feedback returns to the sender.

b)

The receiver decodes the message

c)

The sender selects a channel and transmits the message.

d)

The sender encodes the message.

26.

What is step five in the communication process?

a)

Feedback returns to the sender.

b)

The receiver decodes the message.

c)

The sender selects a channel and transmits the message.

d)

The sender encodes the idea.

27.

Prewriting includes which of the following?

a)

analyzing

b)

researching

c)

revising

d)

organizing

28.

Writing includes which of the following?

a)

organizing

b)

anticipating

c)

adapting

d)

revising

29.

Those that communicate information in direct, explicit, and precise ways.

a)

Lower-context cultures

b)

Medium-context cultures

c)

Higher-context cultures

d)

None of the above

30.

l Cultures that use communication that focuses on underlying context, meaning, and tone in the message.

a)

Lower-context cultures

b)

Medium-context cultures

c)

Higher-context cultures

d)

None of the above

31.

What kind of culture is the country of Japan?

a)

Lower-context culture

b)

Higher-context culture

c)

Medium-context culture

d)

None of the above

32.

The United States is considered what kind of culture?

a)

Lower-context culture

b)

Medium-context culture

c)

Higher-context culture

d)

None of the above

33.

What kind of verb is in the following sentence?

The business meeting was started by James.

a)

Active

b)

Passive

34.

What kind of verb is in the following sentence?

James started a new advertising company.

a)

Active

b)

Passive

35.

What kind of verb is in the following sentence?

Jack is going to the meeting on Friday at 2:00 p.m.

a)

Active

b)

Passive

36.

What kind of verb is in the following sentence?

The copier was repaired by Johnson's Copier Repair.

a)

Active

b)

Passive

c)

A

37.

How many "voices" are in the English language?

a)

One

b)

Two

c)

Three

d)

Four

38.

A passive voice verb must contain which of the following helping verbs?

a)

have, has, had

b)

do, does, did

c)

shall, will, should would

d)

am, is, are, was, were

39.

What kind of verb is in the following sentence?

Jerry is making a PowerPoint presentation for the meeting on Wednesday.

a)

Active

b)

Passive

40.

The second part of a passive voice verb is in what tense?

a)

Present

b)

Past

c)

Past Participle

d)

Future

41.

Most past participle verbs end in what suffix?

a)

-ing

b)

-ed

c)

-er

d)

-est

42.

What is it called when a writer unnecessarily repeats something?

a)

Cliche

b)

Jargon

c)

Redundancy

d)

Filler

43.

Special words or expressions used by a particular profession or group and are difficult for others to understand

a)

Slang

b)

Idiom

c)

Jargon

d)

Cliche

44.

A phrase or expression that is overused and lacks original thought

a)

Jargon

b)

Maxim

c)

Cliche

d)

None of the above

45.

__________________ deals with organization, audience, and focus

a)

Revision

b)

Proofreading

46.

_____________________ is the final stage of the writing process when the paper is graded for mechanical correctness (grammar, punctuation, spelling, etc.)

a)

Revising

b)

Proofreading

47.

An instance where a comma is used to separate two independent clauses (sentences)

a)

Complex sentence

b)

Fragment

c)

Comma splice

d)

None of the above

48.

Hand gestures and facial expression are an example of what kind of communication?

(a)  

49.

True or false: the following sentence is in the "you view."

We have not received your signed and therefore cannot process your payment.

a)

True

b)

False

50.

True or false: the following sentence is in the "you view."

Because your ideas matter, please fill out the following survey regarding parking.

a)

True

b)

False

51.

True or False: the following sentence is in the "you view."

All employees must fill out the following information so that we can allocate funds for continuing education.

a)

True

b)

False

52.

True or false: The following sentence is in the "you view."

We can only process complete travel reimbursement requests.

a)

True

b)

False

53.

True of false: the following sentence is in the "you view."

To ensure your safety when installing our device, please read the how-to steps in the owner's manual.

a)

True

b)

False

54.

What kind of sentence is the following?

When you install the battery, please read the instructions in your owner's manual.

a)

Simple

b)

Compound

c)

Complex

d)

Compound-complex

55.

What kind of sentence is the following?

John presented his findings to the board of directors, and they wholeheartedly approved the project.

a)

Simple

b)

Complex

c)

Compound

d)

Complex

56.

What kind of sentence is the following?

When Bell phone company offered their mobile phone special, they included a new phone case, and they provided a three-year warranty.

a)

Simple

b)

Compound

c)

Complex

d)

Compound-complex

57.

What kind of sentence is the following:

John and Jesse started a new construction company and called it J and J Construction.

a)

Simple

b)

Complex

c)

Compound

d)

Compound-complex

58.

More eye contact with the person speaking is one way you can improve your listing skills, true or false?

a)

True

b)

False

59.

Taking notes is one way you can become an effective listener, true or false?

a)

True

b)

False

60.

Revising includes which of the following?

a)

evaluating

b)

drafting

c)

adapting

d)

analyzing