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WorksheetsTRUST YOU QUIZ 2022
Total questions: 10
Worksheet time: 3mins
How many channels can our guests use to share their feedback which are then consolidated into TrustYou?
3
5
7
9
What was our Performance Score for 2022?
89.69
90.69
91.69
92.69
What was our percentage of positive issue resolution for 2022?
46.94
47.94
48.94
49.94
What is the public channel that Rosewood London promotes to guest for their feedback on the TrustYou questionnaire?
TripAdvisor
Booking.com
Expedia
What was our top negative impact score for 2022?
Bathroom
Bedroom
Room Maintenance
Furniture
What was our F&B Sentiment score for 2022?
74
75
76
77
How many feedback did we receive in total for 2022?
2618
2718
2818
2918
What was our goal in terms of positive issue resolution for 2022?
50%
55%
60%
65%
What was our Performance score goal in 2022?
91
92
93
94
How many ExCO and HOD have accessed the TrustYou Platform thus far this year?
None
6
12
24
