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Professional Image

Total questions: 13

Worksheet time: 11mins

Name
Class
Date
1.

What is the most important factor in creating a professional image?

a)

     Appearance

b)

  Communication skills

c)

    Attitude and behavior

2.

What should you avoid when dressing professionally?

a)

   Wearing bright colors

b)

      Wearing wrinkled clothing

c)

  Wearing expensive clothing

3.

Why is good posture important for a professional image?

a)

     It makes you look taller

b)

  It conveys confidence and competence

c)

a)      It prevents back pain

4.

What is a common etiquette rule that contributes to a professional image?

a)

   Being punctual

b)

    Avoiding negative body language

c)

   Not using your phone during meetings

 

5.

What is the most important quality for a VIP flight attendant?

a)

     Good looks

b)

      Exceptional customer service skills

6.

How can you enhance your professional image through your communication skills?

a)

     Active listening

b)

  Using proper grammar and vocabulary

c)

  Being confident and articulate

7.

 

      What is a critical aspect of VIP flight attendant's job?

a)

   Providing standard in-flight services

b)

     Anticipating and fulfilling the needs of VIP passengers

 

8.

What is the significance of continuously developing and improving skills and knowledge in maintaining a professional image?

a)

    Shows that you are lazy and uninterested in your job

b)

    Demonstrates your commitment to your job and career

c)

   Indicates that you are overqualified for your position

d)

  Suggests that you are not good at your job

9.

This non-verbal communication, which can be easily misinterpreted by others, is important to indicate your interest and engagement at work.

a)

    Dress

b)

  Hygiene

c)

   Body Language

d)

   None of the above

10.

The rules of good workplace manners example: Listening without interrupting the speaker.

a)

   Manners

b)

  Business Etiquette

c)

   Ethics

d)

   Code

11.

Which of the following is NOT a basic communication skill?

a)

     Speaking

b)

     Texting

c)

     Listening

d)

  Writing

12.

  It is important to know when it is okay to socialize. The following situations are examples of times when it is okay to socialize at work. One example does NOT belong in the list. Which one?

a)

      During breaks

b)

       Waiting for a meeting to start

c)

  When you see a coworker working at his or her desk

d)

Passing someone in the hall

13.

List five qualities of a VIP flight attendant.

4 lines