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business

Total questions: 33

Worksheet time: 17mins

Name
Class
Date
1.

a business is responsible for providing training and development to all employees.

a)

The Human Resource department

b)

The Resource department

c)

the IT department

2.

The goal of training and development is to

a)

increase knowledge

b)

decrease knowledge

3.

a process of gaining the skills and knowledge needed to do a specific job.

a)

skill

b)

Development

c)

Training

4.

a process of gaining skills and knowledge needed to grow in a job.

a)

Development

b)

Training

c)

Induction

5.

introduces the employee to the business before they start to work.

a)

Induction

b)

On-the-job training

c)

Off-the-job training

6.

experienced employee shows them what to do. This method is an informal way to teach someone.

a)

On-the-job training

b)

Off-the-job training

c)

Induction

7.

takes place when a business pays for an employee to go to a training centre, college or university.

a)

On-the-job training

b)

Off-the-job training

c)

induction

8.

A person who applies for a job

a)

HR department

b)

recruitment

c)

candidate

9.

The process of finding the right person for the job.

a)

HR department

b)

recruitment

c)

candidate

10.

The business department responsible for hiring people.

a)

HR department

b)

recruitment

c)

candidate

11.

When there is a vacancy in a company, the first stage in the recruitment process is to do a

a)

job descreption

b)

job analysis.

c)

person specification

12.

a document that has all the details about the job

a)

job description

b)

person specification

c)

job analysis

13.

details about the person that should be chosen for the role.

a)

job analysis

b)

job description

c)

person specification

14.

the list of people chosen for interview.

a)

job analysis

b)

shortlist

c)

job offer

15.

the document a business sends the best candidate to offer them the job.

a)

job offer

b)

job specification

c)

job analysis

16.

an official record or document that shows completion of a course of study or training.

a)

Experience

b)

qualification

c)

Characteristics

17.

the amount of time you have spent doing something.

a)

Characteristics

b)

Experience

c)

qualification

18.

the ways of behaving that makes a person different from other people

a)

Characteristics

b)

Experience

c)

qualification

19.

They see a future where the business is successful

a)

Problem-solving

b)

Team building

c)

Strong vision

20.

They know how to create good relationships with employees

a)

Team building

b)

Problem-solving

c)

Communication skills

21.

They can identify the reason for a problem and find ways to solve the problem.

a)

Communication skills

b)

Problem-solving

c)

Delegation skills

22.

They say things in the right way and motivate people to work hard.

a)

Team building

b)

Delegation skills

c)

Communication skills

23.

Benefits of good leadership

a)

•Increased productivity

b)

•Staff retention and happiness

c)

•Increased business success

d)

•Strong teams

e)

all of above

24.

These leaders tend to make choices based upon their own ideas alone and do not listen to their team or seek input from others

a)

Autocratic leadership

b)

democratic leadership

c)

Laissez-faire leadership

25.

They encourage conversation and participation in the decision-making process

a)

democratic leadership

b)

Laissez-faire leadership

c)

Autocratic leadership

26.

allow their followers to have the autonomy to make their own decisions and manage their own desks.

a)

Autocratic leadership

b)

Laissez-faire leadership

c)

Democratic leadership

27.

financial method of motivation

a)

job rotation

b)

annual salary

c)

autonomy

d)

job enrichment

28.

non-financial methods of motivation

a)

share ownership

b)

autonomy

c)

bonuses

d)

job enlargment

29.

A manager sets aims, goals and objectives for the business and plans ways for employees to achieve them.

a)

planning

b)

organizing

c)

coordinating

d)

commanding

30.

When organizing people, a manager decides what each employee needs to do.

a)

planning

b)

organizing

c)

coordinating

d)

commanding

31.

They work with other departments to ensure that everyone is working together.

a)

planning

b)

organizing

c)

coordinating

d)

commanding

32.

They give clear instructions. They show employees how to do specific tasks. They give deadlines.

a)

cordinating

b)

organizing

c)

planning

d)

commanding

33.

If there is a problem, the manager must find out the reason why and solve it as quickly as possible.

a)

coordinating

b)

controlling

c)

planning

d)

organizing