Assist guest in all related functions in an efficient, courteous, and professional manner that maintains high standards of service and hospitality.

Handles all future reservations, matching the needs of the guests with the hotel.

Receives and directs incoming calls to individual guests, staff or departments.

Performs tasks relating to guest check-in and check-out and sending guest accounts.

A person who works closely with the front desk staff, room service employees, and other hotel personnel in providing guest assistance with luggage, transportation, and miscellaneous need.

Serves as the guest liaison with both hotel and non-hotel attractions, facilities, services, and activities.

Ensures the accuracy and balance of front office accounting records and prepares summaries of financial data on a daily basis.

Duty hours of the morning shift.