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Worksheets

QR BRIEFING

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

What weight is allowed for Dry Ice?

a)

2.5Lbs

b)

5.5Lbs

c)

2.5Kgs

d)

3.2Kgs

2.

QR restricts checked bag to...

a)

23Kgs and 200cms

b)

23Lbs and 300cms

c)

32Kgs and 300cms

d)

35Kgs and 180cms

3.

Is this allowed in Checked in Baggage?

a)

Yes

b)

No

4.

Can you accept a Box with this sticker on it?

a)

Yes

b)

No

5.

What is the shortcut to Customer Acceptance?

a)

CTRL+H

b)

CTRL+C

c)

CTRL+N

d)

CTRL+D

6.

EXST is the abbreviation for

a)

Extra Checked Bag

b)

Extra Hand Carry

c)

Extra Seat

d)

Extra Segment

7.

Are Lithium Batteries and e-cigarettes allowed in checked baggage?

a)

Yes

b)

No

8.

Tag less bags are....

a)

Bags that are tagged

b)

Bags that are checked

c)

Bags without a tag

d)

Connecting Bags

9.

Can you check in this box?

a)

Yes

b)

No

10.

QATAR Service example is

a)

WISH

ACCEPT

ENGAGE

COMPLETE

BRIEF

b)

RESPECT

THANK

GREET

RESOLVE

ANTICIPATE

EXPLAIN

EXCEED EXPECTATIONS

c)

EYE CONTACT

SMILE

SOCIALIZE

FRIENDLY

BYE BYE

d)

WAVE

REQUEST

OBLIGE

SEATS

HAPPY