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Fixed Voice & VAS

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

check availability result must be ………. To use it in new contracting

a)

Result Status : Valid

Availability Result: Available

b)

Result Status : Valid

Availability Result: Expired

c)

Result Status : Not Valid

Availability Result: Available

2.

in case Line is FTTH ,, contracting done first for Second Phone No then first Phone No

a)

TRUE

b)

FALSE

3.

Requested data from customer for check availability

a)

Full name

b)

Full name, mobile, full address , ID number

c)

mobile, full address

4.

who can choose modify reason ( Operator Request ) ?

a)

all of them

b)

Agent

c)

Supervisor

5.

CST Can contract for new land line through..

a)

111

b)

Exchanges

c)

Both of them

6.

The period available for contracting in case availability result was available is..

a)

14 D

b)

2 Years

c)

15 WD

7.

in check availability request ,, CCA can make Request by

a)

Full name

b)

National ID

c)

Mobil no

8.

there is SMS will be sent to cst contain Check availability request SN

a)

True

b)

False

9.

CCA must choose one of those choises when he make check availability request

a)

FTTH Compound \ Others\MSAN FTTH Exchange

b)

MSAN FTTH Exchange

c)

FTTH Compound

10.

we can follow up on check availability request result through BSS from…

a)

Sitmap >> integrated operations >> search availability PSTN

b)

Sitmap >> integrated operations >> check availability fixed

c)

Sitmap >> integrated operations >> check cpe by serial