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WorksheetsCA- OC/MCS CLASS
Total questions: 30
Worksheet time: 15mins
When sending a message, you should copy (“cc”):
Everyone in the department.
Your boss -so they know you’re working hard.
Only those people who absolutely MUST know.
The whole world. Why not? Everyone else does.
If you know the recipient is often in a hurry, the best way to send a supporting document is:
Put it directly in the body of the message.
Attach it as a separate document.
Type slowly.
Have it delivered by carrier pigeon.
When writing a Subject Line:
Use something general, such as “Greetings” or “Hello.”
Be specific, but brief.
Use several sentences.
Attach file only
You've been asked to business lunch with your boss & coworkers,When it comes time to order you:
Ask for a alcoholic beverage. It will calm you down.
See what others order to eat, & follow others
See what others order to eat, & follow others
Take your time to understand each of the item from the list
You get a call on your mobile while you are in office. You
Let your phone keep ringing with fancy tunes loudly.
Pick up the phone and let your heart out.
Pick up the phone, & step out to a quite place to speak.
Throw your phone out of the window.
Which is not an example of bad email etiquette?
WRITING IN ALL CAPS
Forwarding in-appropriate jokes and photos.
Writing concise emails.
Add CC to as many people as you can image.
Tonight is your office's holiday party, featuring an open bar. You should:
Get on to a race to finish as many drinks as you can.
Talk only business.
Do not particupate in office gossipe.
You can forget your manners here.
You've gone to office fridge to retrieve your lunch & discover that someone has sampled your food
Label your lunch next time with your name.
Set up a video camera in the kitchen to catch the person
Talk about it to your colleagues & check if they had done it
Add luxatives in your food.
A coworker is playing music through his computer speaker loud enough to hear down the hall. You
Start singing along. If you can't beat them, join them.
Put on your headphones and sulk.
Turn up the music on your own computer.
Ask politely if he wouldnt mind listening through headphone
You discover a packet of microwave butter popcorn in your pantry at home. What do you do?
Put it in your work bag,&use office oven for afternoon snack
Eat it at home.
Share it with your team at a meeting.
Sell it to some one for getting money
You're leading a meeting for your small team of five people. Where should you have it?
in your cubicle
at a fancy restaurant
in a conference room
booking a lounge
You've just been introduced to the new receptionist at your office. Do you shake his /her hand?
Yes & starring her
No, I don't like it
Yes with formal essence
Some times
If you're sitting at your desk when the introduction is made, what should you do?
Give a little wave instead of a handshake.
Stand up and shake his hand.
Stay seated and shake his hand.
offer seat without any shaking of hand
Who makes the first move on the handshake?
the man
whoever's higher-ranking
the newbie
Do not require
Your husband just gave you an expensive bottle of perfume on ur birthday,Do you wear it to work
yes
no
sparingly
Say , I dont like it
It's almost 5PM on Friday,& you need to refresh ur hair&makeup before happy hour.Where do u go?
your desk
the restroom
Wait until you get to the bar.
enjoying movie
What time should you get to work in the morning?
a few minutes early
right on time
Always late
feeling sleepy in morning
When should you leave in the evening?
a few minutes early
right on time
a few minutes late
Early by giving fake excuse
Your daughter is selling Girl Scout cookies. Should you pass an order form around the office?
yes
no
may be
Fully , I promote her instead to do my work
What tone should you use when sending an email to the whole office?
formal
casual
irreverent
depend on my mood
You're out at a lunch meeting and are dying for a beer. Should you order one?
yes
no
may be
will get for future and keep in carry bag
Is there ever any excuse for not cleaning up after yourself in the office kitchen?
yes
no
may be
I dont like it
You have a conference call at 10 a.m. When should you call in?
9:57 a.m.
10 a.m.
10:03 a.m.
10:03 a.m.
u don't have much to do on this conference call except listen.What's one imp thing u should do?
Take great notes.
Try to contribute to the conversation anyway.
Put your phone on mute.
ignoring meeting and self thinking
If you do suddenly feel the need to interject with a pertinent point, what should you do first?
State your name.
Clear your throat.
Make a beeping sound.
Showing Ignorance
Should you take your dog for a walk during the call?
yes
no
may be
may not be
What's one thing you should do beforehand if you're the leader of the conference call?
Hold a meeting about it.
Send everyone an agenda.
Have a panic attack.
contribute any way
Gmail is down &u really want to email your sister abt something. Should you use your work email acct
yes
no
maybe
maynot be
Where should you engage in workplace gossip?
in the kitchen
in a closed office
somewhere far from the office
I dont like gossips
At a business lunch, should you pull a chair out for your female coworker?
yed
no
maybe
maynot be
