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WorksheetsCCMA NHA PRACTICE TEST 3 VERSION C
Total questions: 147
Worksheet time: 1hrs 15mins
An MA is explaining a venipuncture to a pt. Which of the following statements should the MA make ?
"I'll be collecting a blood sample from you today.There will be a small stink in your arm"
" I'm here to draw a blood sample for a test.It wont hurt at all."
" I'll be puncturing your vein with this needle. Hopefully you wont feel the vacuum in the tude draw your blood"
" I'm going to draw a blood sample. I'm sure that you aren't going to faint"
An MA is assisting a pt who is obese with an insulin injection. Which of the following is the correct angle for the pt's injection
15
25
30
90
Which of the following is outside of a MAs scope of practice ?
peform clinical duties under the direct supervision of the provider
order additional laboratory test to confirm the pt's condition
provide directions to a pt about preparation for a diagnostic test
Reinforce instructions about medications and special diets
An MA is assisting in the treatment of a pt who experienced a chemical burn.Which of the following steps should the MA take ?
remove any chemical covered clothes
apply ice to the burn
apply an adhesive bandage to the burn
cleanse the burn with hydrogen peroxide
Am MA is assisting with the examination of an older adult pt who has curvature of the thoracic spine. Which of the following terms should the MA use when documenting this finding in the pt's medical record
lordosis
subluxation
kyphosis
scoliosis
When unloading an autoclave machine , a MA notices spots on the instruments. The MA should recognize that this is a result of which of the following?
mineral deposits from tap water
improper cleaning of the chamber
clogged chamber drain
Exposure to hard chemicals
An MA is an outpatient facility is preparing a pt for a venipuncture. Which of the following actions should the MA take to confirm a pt's identity
ask the pt to sate their age and address
ask the pt to verify their examination room number
ask the pt to state and spell full name and provide their date of birth
ask the pt for their providers name
Which of the following actions should a MA take to verify the quality of venipuncture supplies before beginning a blood draw ?
determine that the tourniquet is the proper size
check the vacuum of the tube
inspect the integrity of the needles seal
verify that the adapter is the correct color
the parent of a child who has pediculosis is asking a MA for more information about her childs condition. The MA should begin by explaining that pediculosis is which of the following types of infection ?
fungal
bacterial
parasitic
helminthic
An MA is providing instructions to a pt on how to take extended release medication PO. Which of the following statements made by the pt indicates a need for further teaching
I can crush or chem the pill if it's too hard for me to swallow
i should drink plenty of water when taking the extended release pill
extended release pills provide a consistent amount of medication for my body to use over a period of time
i should take my pills at the same time each day
An MA discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the MA take first
use the office fire extinguisher
evacuate staff and pts from the immediate area
close the doors and widows
turn off oxygen in the adjacent examination rooms
which of the following terms should a MA use to tell a provider that a pt is having discomfort and difficulty breathing
Dyspnea
Eupnea
Pneumothorax
Pneumonia
An MA is collecting data from a pt who is experiencing heatstroke. Which of the following manifestations should the MA expect to find
Bradycardia
excessive sweating
slow breathing
hot skin
An MA is explaining a venipuncture to a pt. Which of the following statements should the MA make ?
"I'll be collecting a blood sample from you today.There will be a small stink in your arm"
" I'm here to draw a blood sample for a test.It wont hurt at all."
" I'll be puncturing your vein with this needle. Hopefully you wont feel the vacuum in the tude draw your blood"
" I'm going to draw a blood sample. I'm sure that you aren't going to faint"
A pt requests a female provider to perform her examination due to religious conviction.A female provider is not available.Which of the following is the appropriate response by the medical assistant
decline treatment of the pt
assist the pt in locating a provider to accommodate the pt's needs
reassure the pt that the male provider will be respectful
instruct the pt to visit an emergency room
An MA is reviewing the laboratory results of a pt who has the Epstien-Barr virus. The MA should identify that this micro-organism can cause which of the following conditions
Polio
Mononucleosis
Gastroenteritis
Fifth disease
The primary code in the CPT coding system consists of how many digits ?
two digits
five digits
four digits
seven digits
A medical assistant has a request to collect a routine CBC from a healthy 10-month old infant.Which of the following is the most appropriate collection site
third finger of left hand
median antecubital vein
cephalic vein
left heel
Which of the following techniques should an MA use to confirm a pt's understanding of insulin administration
provide the pt with written instructions
observe the pt as she performs a self demonstration
off the pt a website to visit for directions
repeat the instructions to the pt
An MA is measuring a pt's blood pressure with an aneroid sphygmomanometer and a stethoscope .Which of the following actions should the MA take ?
wrap the cuff loosely around the pt's arm
make sure the lower edge of the cuff is 1.3 cm(0.5 in) above the antecubital space
use a cuff whose bladder encircles only 60% of the pt's upper arm
make sure the midpoint of the pt's arm is at the level of the pt's heart
Which of the following is a CLIA waived laboratory test ?
Papanicolaou (pap) test
blood typing and crossmatching
fecal leukocyte test
human chorionic gonadotropin (HCG) test
Which of the following actions should the MA take to safeguard a pt's protected health information
discuss pt information quietly with a provider in the hallway
record the reason for the visit on the sign-in sheet
log off computers when not in use
store paper charts on an open shelf at the front desk
During a routine venipuncture the pt becomes pale and diaphoretic.What condition is most likely to occur in this pt ?
Syncope
Seizure
Nausea
Shock
An MA is using a scale with a height bar to measure a pt's height.Which of the following actions should an MA take
lower the horizontal bar gently to rest on top of the pt's head
have the pt stand straight up and look to one side
have the pt face the weight indicators on the scale
raise the height bar when the pt is standing on the scale
A MA is administering eye ointment to a pt.Which of the following actions should the MA take ?
hold the ointment tube parallel to and above the pt's eye
apply a thin ribbon of ointment along the conjunctival sac
apply the ointment from the inner canthus to the outer canthus
have the pt keep her eye open after the application
An MA is preparing a pt for a physical examination and is helping the pt into the dorsal recumbent position .The assistant should identify that this position is described by which of the following ?
lying face down, with the legs supported by the table
lying face up , with the legs bent and feet flat on the table
sitting straight up, with the table at a 90 degree angle
sitting semi-upright , with the table at a 45 degree angle
An MA is checking a pt's hearing using the Rinne test.Which of the following actions should the MA take?
position the vibrating tuning fork on the top of the pt's head
invert the vibrating tuning fork and place it 5 cm (2 in) in front of the ear canal
ask the pt to raise his hand when he no longer hears any sound
place the headphones over the pt's ears and adjust for comfort
An MA is reinforcing teaching with a pt about self administration of insulin injections.Which of the following pt statements indicates an understanding of the teaching ?
i'll roll the bottle between my hands before drawing the medication
i'll blow on the site to make sure the alcohol dries
i will consistently use the same site for my injections
i'll hold the needle at a 15-degree angle for the injection
Which of the following is within the scope of practice for an MA in a clinical setting ?
Administering IV medication
removing sutures from a healing laceration
Interpreting a 12-lead EKG tracing
Identifying whether a skin lesion is malignant
An MA is preparing sterilization for hemostats before the invasive procedure.Which of the following techniques should the MA use ?
autoclave
gas
dry heat
chemical
An MA is reviewing the medical history of a pt who regularly comes into contact with coal and wood dust.The MA should recognize that this pt is at an increased risk for developing which of the following disorders ?
obstructive sleep apnea
emphysema
atelectasis
carcinoma of the larynx
Which of the following groups of EKG leads are bipolar?
leads V1,V2, and V3
leads V4,V5,and V6
leads aVR, aVL, and aVF
leads l, ll, lll
An MA is preparing a pt who has psoriasis to be examined by the provider.When inspecting the pt's skin lesions the Ma should expect to observe which of the following characteristics
gray, crusty
yellow , waxy
silvery , scaly
brown, flat
An MA is preparing a CMS-1500 insurance claim form for a pt who was treated for a burn injury.Which of the following pieces of information is required on the form ?
physical address where the injury occured
pt's health savings account number
current procedural terminology code
pt's medical record number
A MA is caring for a pt who has come in contact with concrete debris.Upon inspection of the eye, the MA sees debris on the surface of the sclera.Which of the following actions should the assistant take ?
use a clean dry piece of gauze to sweep debris out of the eye
position a bulb syringe on the lid of the eye during extraction
irrigate the eye starting at the inner canthus and flowing to the outer canthus
irrigate the eye by flushing it out with cold tap water
An MA is preparing to sanitize contaminated equipment.Which of the following pieces of equipment can the MA sanitize and reuse without needing to disinfect or sterilize it ?
nasal specula
otoscope
curettes
suture removal instruments
A pt contacts a facility to report a burn injury to her right arm. A MA should identify which of the following pieces of information as necessary when screening for a possible emergency situation ?
the cause of the pt's burn
the pt's location of where the burn occured
the date of the pt's most recent tetanus immunization
the pt's current insurance benefits
An MA is reporting a pt fall that occured in front of the clinic.What is the purpose of the MA preparing an incident report ?
to remove liability from the clinic
to avoid future reoccurrences
to document pt responsibility for the fall
to create documentation for the pt's medical record
Which of the following laboratory results is abnormal ?
blood glucose 500 mg/dL
Potassium 4.1 mEq/L
hematocrit 42%
hemoglobin 15 g/dL
A MA is preparing to perform a capillary collection from an older adult pt who has poor circulation in his hands.Which of the following techniques should the MA use to increase circulation at the collection site ?
squeeze the pt's fingers
hold the pt's hand above his heart
apply a tourniquet above the pt's wrist
warm the pt's hand
A MA is preparing 1g/kg of activated charcoal for a pt who weighs 176 lb. How many grams of charcoal should the MA prepare ?
79 g
387 g
352 g
76 g
at what time of the day will a pt's body temperature be at it's lowest ?
in the late afternoon
before bedtime
in the morning
at midday
Which of the following terms describes the body's internal adaptation and change to keep body functions in balance ?
peristalsis
hematopoiesis
physiology
homeostasis
a pt arrives at the clinic with a tick bite on his leg. The provider ask a MA to help remove the tick.Which of the following actions should the MA take?
grasp the tick at the point furthest from the skin
squeeze the body of the tick firmly to remove
use tweezers to pull the tick away from the skin slowly
discard the tick in the trash can
A MA is speaking with a pt who has seasonal allergies.Which of the following health care providers should the MA identify as being able to make a diagnosis and initiate the necessary treatment ?
pharmacist
physician assistant
respiratory therapist
registered nurse
Which of the following organs is located on the right upper quadrant of the abdomen ?
gallbladder
spleen
appendix
stomach
An MA needs to remove all living micro-organisms from a contaminated towel clamp.Which of the following methods should the MA use to cleanse this instrument
disinfection
sanitization
sterilization
ultrasonic
When preforming a first aid procedure to control bleeding of a wound, which of the following actions should a MA take ?
flush the wound with sterile water
suture the wound
apply layers of sterile gauze
sterilize her hands
A MA is witnessing a pt sign an informed consent form.Which of the following is the responsibility of the MA acting as a witness ?
ensure the pt understands the procedure
validate the pt's signature
evaluate if the pt is competent
recommend alternative treatments to the pt
According to OSHA guidelines for universal precautions , which of the following types of pt contact would require a MA to wear gloves, a mask, a face shield, and protective apparel ?
measuring a pt's blood pressure
assisting a provider with the removal of a cyst
applying medicated nose drops as indicated by a provider
providing a pt with a cardiopulmonary resuscitation
In which of the following positions should a MA place a pt when obtaining a rectal temperature ?
sim's
knee-chest
lithotomy
dorsal recumbent
In which of the positions should an MA place an 18 month old pt when administering ear drops to the right ear ?
right ear facing up with the pinna pulled up and back
right ear facing up with the earlobe pulled down and back
right ear facing down with the pinna pulled up and back
right ear facing down with the earlobe pulled down and back
Where should a MA place the electrode for lead V5 ?
on the left midaxillary line horizontal to V4
on the left anterior axillary line horizontal to V4
on the left midclavicular line fifth intercostal space
on the right margin of the sternum, fourth intercostal space
Which of the following information should the MA enter into the appointment calendar when scheduling a pt for a skin rash ?
diagnosis code for dermatitis
daytime phone number
date of birth
pt's identification number
A MA is administering an intramuscular immunization to a pt.Which of the following actions should the MA take ?
select the pt's forearm as site of injection
hold the needle and syringe at a 45 degree angle to the skin
cleanse the site in a circular motion from the center outward
cleanse the site with povidone iodine solution
A provider ask a MA to reinforce teaching with a pt about her new diagnosis.Which of the following actions should the MA take ?
outline the educational materials quickly with the pt
instruct the pt to ask any questions at the end of teaching
include personal opinions along with educational material
document the pt's response to the teaching
A MA is administering an intradermal injection for allergy testing.Which of the following actions should the MA take ?
locate the area two to three finger widths below the antecubital space
pinch the skin between the thumb and forefinger
insert the needle with the bevel pointed down
inject the solution rapidly with the needle positioned at a 30 degree angle to the skin
A provider requests a MA to initiate a referral for a pt to a mental health facility.Which of the following pieces of information is required for the MA to include in the initial referral
current medication
diagnosis
age
family history
A MA is checking a pt out of the clinic. IN which of the following documents should the MA locate information about provider referrals or follow up appointment request for the pt ?
encounter form
CMS-1500 claim form
OSHA form 301
Informed consent
A MA is drawing five blood collection tubes.When should the MA release the tourniquet ?
after the needle is removed
after a flash of blood is seen in the hub of the first tube
within 1 min of application
between 2 and 3 min after application
A MA receives a call from a pt who is irate about a letter she received from her insurance carrier denying a claim. Which of the following statements should the assistant make ?
"thats not our fault. your insurance company has several rules about what they cover and dont cover "
"i don't take care of those matters. you'll have to call our billing department"
"that kind of thing eventually happens to everyone. if the balance isn't that large it's better to just pay it then try to fight with them"
"let's see if there is something we can do at our end.I'll ask our claims specialist to review the claim"
Which of the following steps for a fingerstick should a MA complete first ?
cleanse the site with an antiseptic wipe
select the appropriate part of the third or fourth finger
position the blade of the lancet across the lines of the fingertip
confirm the correct identity of the pt
A MA is performing hand hygiene using an alcohol based hand rub. The MA should recognize that which of the following information about alcohol based hand rubs is correct ?
allergic contact dermatitis is common with the use of alcohol based hand rub
alcohol based hand rub should be generously applied to visibly soiled hands
alcohol based hand rub should be applied to one hand and then rubbed between both hands
alcohol based hand rubs for clinical use should have an alcohol content of 45% to 50%
A MA is reinforcing teaching a pt about lifestyle modifications to help regulate his hypertension.Which of the following statements by the pt indicates understanding of the teaching ?
" i'll cut back my salt intake to 4 grams per day"
" i'll watch my potassium intake and keep it low "
" i'll restrict my exercise regimen to only 2 days per week"
" i only smoke a half a pack each day so i'll just cut it out completely "
As a MA is collecting a blood sample, the pt begins to faint.Which of the following actions should the MA take to help ensure the pt's safety ?
Position the pt flat on her back
Use an ammonia capsule to revive the pt
Apply a warm cloth to the pt's forehead
have the pt remain in office for 5 min
Which of the following cell structures is the source of energy for a cell ?
endoplasmic reticulum
ribosomes
golgi apparatus
mitochondria
Prior to a pt's follow up appointment ,which of the following should an MA report to the provider
anthropometric measurements
the date of an upcoming mammogram appointment
recent laboratory results
a change in pt's insurance policy
A MA is collecting a urine specimen from a pt for a drug screening.Which of the following actions should the MA take to adhere to the chain of custody for the specimen ?
ensure the specimen has a volume of 20 mL
record the specimen's temperature 8 min after collection
send the specimen to the testing laboratory on the same day as the collection
ask the provider to supervise the collection and shipment of the specimen
Which of the following types of appointment system allows flexibility to allow for the most consistent pt flow ?
double booking
cluster booking
wave scheduling
stream scheduling
A pt is entitled to which of the following medical records ?
detailed psychotherapy notes
list of medications with diagnosis
original chest x-rays
information compiled for legal proceedings
A MA is preparing a pt for a procedure to have a mole excised.Which of the following actions should the MA take ?
Administer the anesthetic to the pt
don sterile gloves and gown
cleanse the site with surgical soap and an antiseptic
open a sterile pack and lay instruments on the counter
which of the following body systems should be evaluated for a diagnosis of pyloric stenosis ?
Urinary
Gastrointestinal
Nervous
Cardiovascular
A MA is preparing the room for a patient's General physician examination. The MA Should recognize that which of the following instruments should be available to the provider for the examination?
forceps
otoscope
curette
endoscope
A MA Receives a phone call from a parent of a child who has possibly ingested a household cleaner. Which of the following actions should the MA take ?
tell the parent to call back after obtaining the child's vital signs
instruct the parent to administer syrup of ipeacac to the child
direct the parent to manually induce vomiting
contact the local poison control center
A MA should follow chain of custody guidelines for which of the following types of Laboratory results?
digoxin levels
blood cultures
parentage testing
lead levels
which of the following should an MA identify as the purpose of a category ll code in procedural coding?
indicates special circumstances
works as a temporary code
tracks provider performance measures
Identifies preventive measures
A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill
paid in full by the pt
paid in full by the pt's private insurance
paid in full by worker's compensation
paid in part by private insurance and in part by workers compensation
An MA in an acute care facility is checking on a patient who has a deep laceration. The patient tells the assistant that he cannot accept blood transfusions due to his religious beliefs. Which of the following actions should the assistant take ?
document the statement in the pt's chart
obtain a specimen for blood type cross and match
inform the pt that a transfusion is mandatory for his treatment
have the pt sign an against medical advice (AMA) form
A MA Is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medications is available in a sublingual form ?
Atorvastatin
Metoprolol
Nitroglycerin
Propranolol
A pharmacist calls the clinic to confirm an e-prescription request to fill a pt medication order.Which of the following actions should an MA take ?
verbally authorize the e-prescription after confirming the order with another medical assistant
authorize the e-prescription to last until the pt's next appointment
verify the order with the provider prior to confirming the e-prescription
contact the pt for verification of the e-prescription
Which of the following methods is used to notify a provider of the denial of a claim by an insurance carrier ?
remittance advice
coordination of benifits
eligibility for insurance
CMS-1500 claim form
Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper ?
wandering baseline
AC interference
interrupted baseline
somatic tremor
Which of the following techniques should a MA use to put a 7 y/o child at ease prior to administering an injection
show the child the needle that will be used for the procedure
use medical terminology when discussing the procedure with the child
tell the child that the procedure will not hurt
explain the procedure to the child in simple steps
A MA is asked to assist a provider with an orthopedic examination. Which of the following instruments should the MA prepare for the examination ?
goniometer
hemostat
retractor
tonometer
When speaking with a pt who has moderate hearing loss and reads lips, which of the following actions should a MA take to aid in communication with the pt
use hand gestures
speak loudly
speak slowly
overnunciate words
A MA is composing business correspondence using the simplified letter style.Which of the following features should the MA use ?
a complimentary closing
a subject line in all capital letters
indented paragraphs in the body of the letter
center aligned dateline and salutation
In which of the following locations should an MA place the electrode for lead V4 ?
the fifth intercostal space, left midclavicular line
the fourth intercostal space , left sternal border
the left midaxillary line, lateral to V5
the anterior location to place electrode V5
A MA is preparing to use a glucometer to measure a pt's blood glucose level.Which of the following actions should the MA take ?
obtain blood sample after inserting the test strip into the glucometer
touch the testing pad on the test strip to make sure the surface is smooth
apply the first drop of blood that appears after the puncture to the test strip
smear the blood on the test pad
A MA is to use the snellen chart to test an adult pt's visual acuity. The MA should instruct the pt to stand which of the following distances away ?
10 feet
20 feet
30 inches
14 inches
When performing diagnostic coding. How many characters are used to provide the highest level of specificity with an ICD-10-CM code ?
two characters
four characters
five characters
seven characters
A pulse oximeter can register an artificially low oxygen saturation measurement for a pt who has which of the following conditions ?
cold fingers
anemia
carbon monoxide poisoning
Hyperventilation syndrome
When should the code on glucose cuvettes be compared to the code on the glucometer ?
after a new package of cuvettes is opened
before a pt is tested
at the beginning of the shift
following an error code
An MA is making a new sign-in sheet for the pt's who have appointments that day.Which of the following information should the sign in sheet include ?
insurance policy number
providers name
pt DOB
reason for visit
The MA is reviewing the progress notes of a pt's record that uses SOAP format. Which of the following would the MA find in the assessment section ?
family history
laboratory results
chief complaint
diagnosis
A MA has requested a preauthorization for a pt's referral to a specialist.Which of the following is a reason for the claim submitted by the specialist to be denied ?
the approved visits are listed in the authorization comments section
the pt previously submitted and received a self referral
the specialty providers national provider identifier (NPI) is not included in the authorization
the service is provided after the expiration date
A MA is administering cough syrup to a pt.Which of the following actions should the MA take ?
shake the bottle vigorously
keep the label side of the bottle on the bottom when pouring
view the medication cup at eye level when pouring
match the mark for the medication dosage to the upper edge of the meniscus
A MA is using a butterfly needle set to obtain a blood sample from a vein in a pt's hand.Which of the following actions should the MA take ?
hold the needle by it's wings
insert the needle into the skin at a 45 degree angle
release the tourniquet after 2 min
activate the safety device before removing the needle
A MA should complete documentation in a pt's medical record at which of the following times ?
Immediately following a procedure
prior to the procedure
during the procedure
after completing all procedures for the day
A MA is monitoring a pt during a stress test.The pt becomes increasingly SOB and tachycardic. Abnormalities appear in his EKG rhythm, which of the following actions should the MA take first ?
obtain the pt's vital signs
discontinue the test
instruct the pt to take slow, deep breaths
ask the pt if he is experiencing chest pain
Which of the following actions should a MA take when performing aseptic hand washing ?
lather in circular motion with fingertips pointed up
open paper towel dispenser to collect paper towels
turn off the faucet with paper towel
use hot water and rinse hands
A MA at a facility receives a call from a pt who is requesting a total cost of a surgical procedure. Which of the following is an appropriate response by the MA ?
inform the pt that the cost will be determined after the procedure is complete
instruct the pt to contact her insurance carrier for a price
provide the pt with an estimated cost for the procedure
advise the pt that all procedure pricing must be communicated by mail
When assigning a CPT code, which of the following is the purpose of a modifier ?
indicates the complexity of the medical history that led to the procedure
provides the clinical setting in which the procedure was performed
indicates the amount of time the provider has spent on the procedure
provides additional information or circumstances for a procedure
A MA is preparing a pt for a physical examination.Which of the following steps should the MA take first ?
verify the pt's identity
give the pt a paper gown
assist the pt into fowler's position
record the pt's vital signs
A MA Is examining the skin on a patient's forearm where the patient reports developing a rash the assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in)in diameter. which of the following terms should he use to document his observations in the patient's medical record
papules
macules
vesicles
pustules
A MA is measuring vital signs of an adult pt. The MA should identify which of the following blood pressure readings as stage 2 hypertension ?
110/80 mm Hg
135/80 mm Hg
150/95 mm HG
120/85 mm Hg
Which of the following medical record documentation templates is organized by the entity that supplied the data
source oriented
problem oriented
SOAP format
CHEADDAR format
A MA receives a telephone call from a pt who seems anxious about the results of a test.Which of the following responses should the MA make ?
The doctor is busy right now and will call you back. you dont really want me to give you results do you ?
i'm afraid it's bad news.i would get a second opinion if i were you
dont worry about it.until we say you have something to worry about, try to relax
i know you are concerned about your test results. we'll call you as soon as your results come in
a medical assistant is preparing a pt for wearing a holter monitor. Which of the following instructions should the MA include ?
you should avoid using an electric blanket during monitoring
you can bathe and shower as usual during monitoring
you will be required to wear the monitor for 2-4 hours
you should avoid your regular exercise routine during monitoring
A MA is educating an older pt on wound care.Which of the following should the MA do to ensure pt understanding
speak louder to the pt
stand beside the pt
have an additional medical staff present to explain information
have the pt repeat information
A MA is reviewing a medicare claim denial.The MA determines that there are charges that exceed the usual, customary, and reasonable fees.Which of the following actions should the MA take ?
leave the unpaid balance on the record until the end of the revenue cycle
wait until an overpayment of the approximate amount balances the deficit
adjust the pt's account to reflect no unpaid charges and write off the balance
request payment at the point of service during the pt's next visit
A MA is preparing to apply ointment to several abrasions on a pt's leg.Which of the following supplies should the MA use to remove the medication from the jar
a gloved finger
a syrringe
a cotton ball
a tongue blade
A provider is performing a routine rectal exam on a pt.Which of the following supplies should a MA have available during the examination
lubricating jelly
curette
otoscope
tuning fork
A MA is preparing a pt who has intermittent peripheral cyanosis for an examination by the provider.The MA should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems
Muscular and digestive
integumentary and lymphatic
Endocrine and skeletal
circulatory and respiratory
When informed consent is required for a procedure, which of the following steps should occur prior to the pt signing the form?
the MA should explain the procedure to the pt
the MA should describe the risks of the procedure to the pt
the provider should review alternative procedures with the pt
the provider should review the pt's insurance coverage for the procedure
A MA is reinforcing teaching with a pt who is going home after having extensive suturing to a laceration.Which of the following instructions should the MA include ?
do not attempt to change your dressing until your next visit
be sure to call your provider if you have a fever over 100 degrees Fahrenheit
keep the dressing damp so the moisture can surround the wound
red streaks near the wound are normal and can be addressed at your next visit
Which of the following techniques should a MA use when bandaging a wound ?
wrap the wound from distal to proximal
bandage fingers and toes to prevent further injury
extend the wound dressing 3 to 5 inches beyond the bandage
moisten and apply ointment before bandaging
A MA discovers an unidentifiable liquid on the floor of one of the clinics treatment rooms.Which of the following materials should the MA use to remove and dispose of the liquid ?
a clean up kit
a mop and bleach
floor cleaning solution
a surgical towel double bagged in trash bags
When assisting a provider with a vaginal examination and papanicolaou (pap) test, a MA should identify that which of the following instruments is necessary ?
cytobrush
adson forceps
senn retractor
cyroprobe
Which of the following instructions should a MA provide to a pt regarding transdermal patch use and care ?
only sponge baths are allowed while wearing the patch
make sure to rotate the patch placement to avoid skin irritation
keep all used patches for inspection at your next appointment
apply each new patch at a different time during the day
The MA is disposing of the syringe and the needle she used to inject a seasonal influenza vaccine.Which of the following actions should the MA take ?
recap the needle before disposing of it in the biohazardous sharps container
use a gauze square to break off the needle and place it in the biohazardous sharp container
drop the syringe needle first into the biohazardous sharps container
replace the biohazardous sharps container once it's half full
A MA is caring for a pt who has a body mass index (BMI) of 23. This pt should be categorized as which of the following ?
obese
underweight
normal weight
overweight
The MA is obtaining information for a pt's medical history and physical examination.The pt reports intermittent episodes of ringing in his ears.Which of the following terms should the MA use when documenting this finding in the pt's medical record
presbycusis
otosclerosis
otalgia
tinnitus
A pt reports getting a bill that includes services she did not receive.Which if the following actions should a MA take to reconcile these charges ?
review that day's encounter forms to determine if another pt received the services
instruct the pt to pay for the services to avoid the collection procedures
ask the provider to write off the charges on the pt's account
detrimine if the pt has a previous balance
The provider orders the MA to prepare a tablespoon of medication for a pt. How many millimeters of medication should the MA draw up ?
15 mL
5 mL
30 mL
2.5 mL
A MA is adding information to a pt's computerized problem oriented medical record (POMR). into which of the following sections of the POMR should the MA enter the pt's health history and laboratory results
problem list
database
progress notes
diagnostic and treatment plan
A MA is measuring the circumference of an infants head. Which of the following actions should the MA take ?
position the infant
place the measuring tape so it covers the infant's ears
place the zero mark of the measuring tape against the infant's forehead
mark the measuring tape and record the measurement after the visit
A pt loses consciousness. the EKG tracing reveals ventricular fibrillation.which of the following actions should a MA take first ?
notify the provider
call for help and begin CPR
get the automated external defibrillator
adminster
oxygen
A MA is preparing a patient for a physical examination when he notices that the patient's eyes are moving back and forth in a constant involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patient's medical record?
strabismus
nystagmus
conjunctivitis
hordeolum
A MA is reviewing discharge information with a pt who is postoperative following cryosurgery to the cervix. Which of the following statements should the MA include ?
you can resume sexual activity 3 days after the procedure
it is normal for pain to last for up to 1 week after your procedure
your menstrual cycle will cease for 3-4 months following the procedure
you may experience a watery discharge for up to 1 week after your procedure
A MA should recognize which of the following blood pressure readings as indicative of an adult pt whose blood pressure level is classified as elevated ?
115/75 mm Hg
128/78 mm Hg
100/65 mm Hg
140/90 mm Hg
Which of the following types of written correspondence can be signed by a MA ?
a medical report for an insurance carrier
a referral letter for a pt to an outside provider
a letter containing medical advice to the parents of a child
a notification letter to a pt about surgery arrangements
A MA is preparing to draw a venous blood samples.The MA is required by OSHA regulations to wear which of the following pieces of ppe while performing this procedure ?
gloves
eye protection
surgical mask
gown
A MA is observing a pt after administering an antibiotic injection.The pt develops an itchy rash with pinkish, raised lesions.Which of the following terms should the MA use when documenting this finding in the pt's medical record ?
anaphylaxis
uritcaria
rhinitis
erythema
A MA receives a chemical splash in her eyes. Which of the following should the MA take first ?
check the material safety data sheet
call emergency services
complete an incident report
flush eyes with tepid water
A MA is talking with an older patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which of the following resources should the assistant refer the patient?
hospice service
legal aid society
meals on wheels
american red cross
A provider prescribes oxycodone for a pt after abdominal surgery.Which of the following describes this type of medication?
schedule l controlled substance and has a low potential for abuse
schedule V controlled substance and has a high potential for abuse
schedule lV controlled substance and has a low potential for abuse
schedule ll controlled substance and has a high potential for abuse
According to OSHA guidelines a MA should dispose of blood soiled gauze dressings in which of the following ?
red biohazard bag
sharps container
trash can with clear leak proof lid
purple medical waste container
Which of the following stages of the cardiac cycle on an EKG strip represents ventricular depolarization ?
T wave
ST segment
QRS complex
P wave
Which of the following routes for taking a pt's temperature is the most accurate ?
Axillary
Rectal
Oral
Temporal
A pt at an urgent care facility reports that she vomited and saw blood in the vomitus,Which of the following terms should the MA use to document the pt's report
melena
hemopytsis
hematuria
hematemesis
A MA is preparing to collect a pt's temperature via the tympanic membrane. In which of the following locations should the MA place the thermometer ?
on the forehead
in the ear
under the tongue
under the arm
The parent of a child who has pinworms is asking a MA for more information about this childs condition.The MA should begin by explaining that pinworms are which of the following types of micro organism ?
fungi
bacteria
protozoa
helminths
A MA is collecting medication multiple blood samples from a pt. Which of the following vacuum tubes should the MA fill first ?
light blue (sodium citrate)
green (heparin)
gray (sodium fluoride)
yellow (blood culture)
A MA Is reviewing a provider's instructions as a patient is preparing to leave the office. The provider recommends that the patient purchase an over-the-counter antitussive but the patient tells the system that she does not know what an antitussive. Which of the following responses should the assistant make?
its a medication that reduces nasal membrane swelling
it is a medication that helps with coughing up mucus
it is a medication that relieves allergy symptoms
it is a medication that suppresses the cough reflex
A MA is discussing information with a pt about new medication that the provider prescribed.Which of the following actions should the MA take ?
instruct the pt to stop taking the medication when the symptoms resolve
reinforce teaching about the frequency of medication administration
tell the pt to disregard new adverse effects
tell the pt's to modify the dose as necessary
A first time pt is late arriving to the office.Which of the following should the MA say first ?
have a seat, we will be with you shortly
hello, welcome to our office
what is the best phone number? we couldn't reach you this morning
please complete these forms and return them to the desk
A provider ask a MA to administer oxygen to a pt who is experiencing respiratory distress.Which of the following actions should the MA take when administering oxygen to the pt
open the cylinder on the tank two clockwise turns
set the flow meter to 8 L/min
insert the tips of the cannula into the pt's nostrils
instruct the pt to an open window when smoking
