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УБ21-4 (2)

Total questions: 54

Worksheet time: 31mins

Name
Class
Date
1.

As a project manager creating a story, you ask yourself questions like: “Does the story answer the initial question and demonstrate the solution?”, “Is it original and does it offer a unique point of view?”, and “What is the compelling takeaway for the audience?” In what storytelling step should you ask these questions?

a)

Shape the story

b)

Find the data

c)

Filter and analyze the data

d)

Get feedback

e)

Define the audience

2.

A Product Owner writing a user story needs the story to fit within the planned Sprint. If the user story is too large, they break it down into multiple, scaled-down stories in order to meet which of the I.N.V.E.S.T. story writing criteria?

a)

Valuable

b)

Estimitable

c)

Negotiable

d)

Independent

e)

Small

3.

Fill in the blank: _____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.

a)

Removing unforeseen barriers

b)

Budgeting and controlling costs

c)

Managing tasks

d)

Planning and organizing

4.

Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?

a)

The client

b)

The project manager

c)

The primary stakeholders

d)

The project sponsor

5.

Suppose as a project manager, you’re leading a kick-off meeting. One of the discussions is taking longer than you expect. How do you get the meeting back on track?

a)

Remind attendees of the agenda and the meeting end time.

b)

Let the speaker finish and schedule another meeting without any discussions.

c)

Tell specific team members they’ll have to wait until the next meeting to speak.

d)

Ask the speaker to finish their point and require everyone else to have a 60-second speaking limit.

6.

Which quality management concept—often set at the beginning of a project—uses multiple guidelines, such as reliability and usability, to ensure its desired outcome?

a)

Quality control

b)

Quality planning

c)

Quality standards

d)

Quality assurance

7.

Imagine a tech company wants to use another firm’s processor in its new laptop. The project manager writes to the firm’s CEO about the mutual benefits and projected sales numbers. Which steps of effective influencing is the project manager demonstrating? Select all that apply.

a)

Establish credibility

b)

Provide evidence

c)

Frame for common ground

d)

Connect emotionally

8.

Fill in the blank: A ______ has a clear outcome and a clearly-defined start and end date.

a)

communication

b)

task

c)

project

d)

program

9.

Suppose that as a project manager you had a goal of publishing a report. Which of the following would you consider the milestone for this goal?

a)

Draft sections of the report

b)

Interview a writer

c)

Complete first draft of report

d)

Conduct research

10.

Which of the following tools can help project managers visualize how to mitigate a risk in order to reduce or control it?

a)

A project charter

b)

A decision tree

c)

A power grid

d)

A statement of work

11.

Which step of the closing process may be as simple as sending an email or as complicated as having a large meeting?

a)

Host a closing celebration with the team

b)

Review contracts and documentation with the whole project team.

c)

Conduct a formal retrospective with the team.

d)

Make sure that all stakeholders are aware the project, or phase, is ending.

12.

What does stakeholder analysis enable project managers to do? Select all that apply.

a)

Select the right projects

b)

Avoid surprises down the road

c)

Predict project outcomes

d)

Build necessary partnerships

13.

What key questions should you consider when deciding who should be informed about a task? Select all that apply.

a)

Who are the subject matter experts (SMEs) for the task?

b)

Which department manages the work?

c)

Who is invested in task completion, but not directly involved in the work?

d)

Who is affected by the outcome?

14.

Fill in the blank: A potential event that can impact your project if it occurs is called a(n) _____.

a)

problem

b)

issue

c)

delay

d)

risk

15.

In what two ways can project managers listen and communicate effectively?

a)

Ask team members how they prefer to communicate

b)

Hold regular team meetings

c)

Celebrate team success and milestones

d)

Create motivation by rewarding good work

16.

What are the components of a typical value roadmap?

a)

A product vision, a mission statement, and development plans

b)

A product roadmap, a vision statement, and development plans

c)

A product vision, a product roadmap, and release plans

d)

A product roadmap, a mission statement, and release plans

17.

In which project phase does it help to ask questions such as: “Who are the stakeholders?”, “What skills and resources will the project require?”, and “What are the client’s or customer’s goals?”

a)

Initiate the project

b)

Close the project

c)

Execute the project

d)

Make a plan

18.

In which of the following scenarios does the project manager implement documentation well? Select all that apply.

a)

A stakeholder talks with two different team members and receives conflicting information on a vendor. They cannot find information about the vendor in the shared document drive.

b)

The project manager shares the project timeline on a cloud-based document sharing program.

c)

Because the project manager doesn’t have all the project’s details, they ask a current team member to onboard the new team member.

d)

The key stakeholder determines they want to add a feature to the product in development. The project manager includes this update in the project charter and communicates it to the team.

19.

What four items do stakeholders need to approve before the planning phase can begin?

a)

Project charter

b)

Project name

c)

Project deliverables

d)

Project scope

e)

Project goals

20.

What are the main goals of a user acceptance test (UAT)? Select all that apply

a)

To confirm that the product, service, or process is working as intended

b)

To demonstrate that the product, service, or process is behaving in expected ways in real-world scenarios

c)

To persuade potential customers to use the new product, service, or process

d)

To identify issues that need to be addressed before considering the project to be done

21.

Imagine you’re preparing a data presentation. To explain your data, you need to demonstrate a relationship between data sets and display values for the data points of two different variables. Which data visualization tool can help?

a)

Pie chart

b)

Scatter plot

c)

Line graph

d)

Bar graph

22.

Associate the project phase to core tasks in a typical project life cycle: Document what worked, what didn't

a)

initiating

b)

planning

c)

executing

d)

closing

23.

A designer on your project team suggests making some changes to the product’s logo just prior to launch. What’s a strategy that could help avoid this internal scope creep?

a)

Remind the designer about the effects of internal scope creep

b)

Have the designer begin to implement the logo design changes immediately.

c)

Ask the designer to speak with a stakeholder to make sure the change would be beneficial.

d)

Assign some of the designer’s tasks to someone else so they can begin working on the logo changes.

24.

Which of the following are basic components of a risk management plan? Select all that apply.

a)

Mitigation plans

b)

A risk register

c)

A probability and impact matrix

d)

A Gantt chart

25.

Which of the following best describes why Scrum Teams refer to the Product Backlog as a living artifact?

a)

The Product Owner adds items at any time.

b)

The Product Owner only adds items at the end of a Sprint.

c)

The stakeholders can add items at any time.

d)

The team only adds items at the end of a Sprint.

26.

Which project management approach uses the 5S quality tool and implements a Kanban scheduling system to manage production?

a)

Agile

b)

Scrum

c)

Lean

d)

Waterfall

27.

What are some tactics to handle external scope creep? Select all that apply.

a)

Limit communication outside the team once the project begins

b)

Define the project’s requirements.

c)

Tell team members to ignore outside requests that will add project tasks.

d)

Suggest alternative solutions to your customer's or stakeholder's proposed changes.

28.

Which part of a risk management plan should include a brief introduction to the normal conditions of the project and an outline of potential risks?

a)

An executive summary

b)

A probability and impact matrix

c)

A risk register

d)

A mitigation plan

29.

Which meeting type is the official beginning of the project and serves as a way to align the team’s understanding of the project goals with actual plans and procedures.

a)

Project kick-off

b)

Project review

c)

Status update

d)

Stakeholder review

30.

Imagine you are project managing a merger between two healthcare companies. The project is large and complex, so you send out weekly emails highlighting the most important tasks. Which aspect of effective team building does this scenario demonstrate?

a)

Prioritize tasks

b)

Celebrate team success

c)

Listen and ask questions

d)

Promote psychological safety

31.

Collaboration tools such as email or chat allow teams to do what tasks? Select all that apply.

a)

Work collectively and closely with other team members

b)

Plan the budget

c)

Check in on project tasks

d)

Visualize project task completion

32.

Which key factor of team effectiveness involves setting, negotiating, and meeting expectations?

a)

Impact

b)

Meaning

c)

Dependability

d)

Psychological safety

33.

Which of the following are steps in the ethical decision-making framework? Select all that apply.

a)

Get the facts.

b)

Recognize an ethical issue.

c)

Evaluate alternative actions.

d)

Make a decision and test it.

e)

Weigh the benefits.

34.

Fill in the blank: Project management is valuable to businesses because it _____.

a)

helps ensure that a project delivers the expected outcomes on time and within budget

b)

helps ensure that a project sticks to long-term and short-term deadlines

c)

helps ensure that a project delivers goods or services that meet the customer’s needs

d)

helps ensure that a project centralizes communication—both in real time and all at once

35.

As a project manager, you collect opinion-based feedback surveys in an effort to improve a product. What do you call this type of data?

a)

Key performance indicator (KPI) data

b)

Quantitative data

c)

Qualitative data

d)

Projection data

36.

Which of the following activities are steps in a stakeholder analysis? Select all that apply.

a)

List the stakeholders impacted by the project

b)

Determine which stakeholders should be excluded from the project

c)

Assess each stakeholder’s level of interest and influence

d)

Assess each stakeholder’s reputation and level of experience

37.

Imagine you have learned that a contractor who has done quality work for your organization in the past has received some negative reviews recently. You choose to hire another contractor for the current project. This is an example of mitigating risk by ______.

a)

reducing or controlling it

b)

accepting it

c)

avoiding it

d)

transferring it

38.

As a project manager, what is your first step when setting milestones?

a)

Review the project as a whole

b)

Assign deadlines

c)

Have a team meeting

d)

Consider the needs of your stakeholders

39.

Which of the following are tools for tracking project progress? Select all that apply.

a)

Gantt charts

b)

RACI charts

c)

Burndown charts

d)

Roadmaps

40.

A project manager is considering process improvements. They identify that their team is too slow when delivering a service. They have an educated guess about what’s causing the problem and how to fix it. What’s the term for this educated guess?

a)

Hypothesis

b)

Control

c)

Research

d)

Variable

41.

Fill in the blank: _____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.

a)

Budgeting and controlling costs

b)

Planning and organizing

c)

Managing tasks

d)

Removing unforeseen barriers

42.

During which phase of the project life cycle does a project manager hand off all remaining deliverables?

a)

Make a plan

b)

Execute and complete tasks

c)

Initiate the project

d)

Close the project

43.

Which of the following risk types most commonly impact projects? Select all that apply.

a)

Inherent risks

b)

Time risks

c)

Budget risks

d)

Scope risks

44.

As a project manager, you track the number of open and closed tasks per team member. What do you call this type of data?

a)

Observational data

b)

Quantitative data

c)

Qualitative data

d)

Interview data

45.

Fill in the blank: You can make sure your team delivers value to customers by building the right thing, building the thing right, and _____.

a)

running it right

b)

scaling as fast as possible

c)

running it cheaply

d)

selling it right

46.

Fill in the blank: Project managers use tools to manage _____, which typically include the project's budget, people, and materials.

a)

project resources

b)

project charters

c)

project timelines

d)

project proposals

47.

You’re a project manager on a team that is improving a product. How can you both communicate and escalate an issue discovered in the product?

a)

Implement more functional tools so the issue doesn’t occur again.

b)

Track daily product improvement tasks of team members in a spreadsheet.

c)

Have a meeting with stakeholders to make them aware of product concerns.

d)

Ask team members about how customers interact with the product.

48.

Fill in the blank: Project managers should identify project stakeholders, communication methods, communication goals, and communication _____ before creating a communication plan.

a)

frequency

b)

consequences

c)

risks

d)

costs

49.

When building a Product Backlog, you include how much effort the Developers state it will take to finish an item. You should capture this information in which Backlog item attribute?

a)

Item value field

b)

Item order

c)

Item description

d)

Item estimate

50.

As a project manager, you make considerations when building a team. You decide how many people need to be on the team, what expertise each member will need to complete their tasks, and if they have a personal incentive to work on the project. What else should you consider when building a team?

a)

Degree of stakeholder engagement

b)

Whether the project has a strong business case

c)

Team member communication preferences

d)

Team member availability

51.

Fill in the blank: A Kanban board utilizes cards placed in columns to _____.

a)

manage tasks

b)

organize documents

c)

set the timeline

d)

estimate the budget

52.

Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?

a)

Quality assurance

b)

Quality standards

c)

Quality control

d)

Quality action

53.

Fill in the blank: In a release plan, product releases happen when _____.

a)

the feature or requirement is in development and is being iterated upon

b)

the customer has asked for the release of a given feature or requirement

c)

the project is complete and the team has delivered the final product

d)

the team has developed a working version of a given feature or requirement

54.

Which of the following justifies sole-supplier sourcing?

a)

The supplier is easy to work with and offers a discount.

b)

The supplier provided material for the past three projects.

c)

The project sponsor asks to only use one particular supplier

d)

The company is cautious about exposing trade secrets.