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WorksheetsУБ21-4 (2)
Total questions: 54
Worksheet time: 31mins
As a project manager creating a story, you ask yourself questions like: “Does the story answer the initial question and demonstrate the solution?”, “Is it original and does it offer a unique point of view?”, and “What is the compelling takeaway for the audience?” In what storytelling step should you ask these questions?
Shape the story
Find the data
Filter and analyze the data
Get feedback
Define the audience
A Product Owner writing a user story needs the story to fit within the planned Sprint. If the user story is too large, they break it down into multiple, scaled-down stories in order to meet which of the I.N.V.E.S.T. story writing criteria?
Valuable
Estimitable
Negotiable
Independent
Small
Fill in the blank: _____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.
Removing unforeseen barriers
Budgeting and controlling costs
Managing tasks
Planning and organizing
Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?
The client
The project manager
The primary stakeholders
The project sponsor
Suppose as a project manager, you’re leading a kick-off meeting. One of the discussions is taking longer than you expect. How do you get the meeting back on track?
Remind attendees of the agenda and the meeting end time.
Let the speaker finish and schedule another meeting without any discussions.
Tell specific team members they’ll have to wait until the next meeting to speak.
Ask the speaker to finish their point and require everyone else to have a 60-second speaking limit.
Which quality management concept—often set at the beginning of a project—uses multiple guidelines, such as reliability and usability, to ensure its desired outcome?
Quality control
Quality planning
Quality standards
Quality assurance
Imagine a tech company wants to use another firm’s processor in its new laptop. The project manager writes to the firm’s CEO about the mutual benefits and projected sales numbers. Which steps of effective influencing is the project manager demonstrating? Select all that apply.
Establish credibility
Provide evidence
Frame for common ground
Connect emotionally
Fill in the blank: A ______ has a clear outcome and a clearly-defined start and end date.
communication
task
project
program
Suppose that as a project manager you had a goal of publishing a report. Which of the following would you consider the milestone for this goal?
Draft sections of the report
Interview a writer
Complete first draft of report
Conduct research
Which of the following tools can help project managers visualize how to mitigate a risk in order to reduce or control it?
A project charter
A decision tree
A power grid
A statement of work
Which step of the closing process may be as simple as sending an email or as complicated as having a large meeting?
Host a closing celebration with the team
Review contracts and documentation with the whole project team.
Conduct a formal retrospective with the team.
Make sure that all stakeholders are aware the project, or phase, is ending.
What does stakeholder analysis enable project managers to do? Select all that apply.
Select the right projects
Avoid surprises down the road
Predict project outcomes
Build necessary partnerships
What key questions should you consider when deciding who should be informed about a task? Select all that apply.
Who are the subject matter experts (SMEs) for the task?
Which department manages the work?
Who is invested in task completion, but not directly involved in the work?
Who is affected by the outcome?
Fill in the blank: A potential event that can impact your project if it occurs is called a(n) _____.
problem
issue
delay
risk
In what two ways can project managers listen and communicate effectively?
Ask team members how they prefer to communicate
Hold regular team meetings
Celebrate team success and milestones
Create motivation by rewarding good work
What are the components of a typical value roadmap?
A product vision, a mission statement, and development plans
A product roadmap, a vision statement, and development plans
A product vision, a product roadmap, and release plans
A product roadmap, a mission statement, and release plans
In which project phase does it help to ask questions such as: “Who are the stakeholders?”, “What skills and resources will the project require?”, and “What are the client’s or customer’s goals?”
Initiate the project
Close the project
Execute the project
Make a plan
In which of the following scenarios does the project manager implement documentation well? Select all that apply.
A stakeholder talks with two different team members and receives conflicting information on a vendor. They cannot find information about the vendor in the shared document drive.
The project manager shares the project timeline on a cloud-based document sharing program.
Because the project manager doesn’t have all the project’s details, they ask a current team member to onboard the new team member.
The key stakeholder determines they want to add a feature to the product in development. The project manager includes this update in the project charter and communicates it to the team.
What four items do stakeholders need to approve before the planning phase can begin?
Project charter
Project name
Project deliverables
Project scope
Project goals
What are the main goals of a user acceptance test (UAT)? Select all that apply
To confirm that the product, service, or process is working as intended
To demonstrate that the product, service, or process is behaving in expected ways in real-world scenarios
To persuade potential customers to use the new product, service, or process
To identify issues that need to be addressed before considering the project to be done
Imagine you’re preparing a data presentation. To explain your data, you need to demonstrate a relationship between data sets and display values for the data points of two different variables. Which data visualization tool can help?
Pie chart
Scatter plot
Line graph
Bar graph
Associate the project phase to core tasks in a typical project life cycle: Document what worked, what didn't
initiating
planning
executing
closing
A designer on your project team suggests making some changes to the product’s logo just prior to launch. What’s a strategy that could help avoid this internal scope creep?
Remind the designer about the effects of internal scope creep
Have the designer begin to implement the logo design changes immediately.
Ask the designer to speak with a stakeholder to make sure the change would be beneficial.
Assign some of the designer’s tasks to someone else so they can begin working on the logo changes.
Which of the following are basic components of a risk management plan? Select all that apply.
Mitigation plans
A risk register
A probability and impact matrix
A Gantt chart
Which of the following best describes why Scrum Teams refer to the Product Backlog as a living artifact?
The Product Owner adds items at any time.
The Product Owner only adds items at the end of a Sprint.
The stakeholders can add items at any time.
The team only adds items at the end of a Sprint.
Which project management approach uses the 5S quality tool and implements a Kanban scheduling system to manage production?
Agile
Scrum
Lean
Waterfall
What are some tactics to handle external scope creep? Select all that apply.
Limit communication outside the team once the project begins
Define the project’s requirements.
Tell team members to ignore outside requests that will add project tasks.
Suggest alternative solutions to your customer's or stakeholder's proposed changes.
Which part of a risk management plan should include a brief introduction to the normal conditions of the project and an outline of potential risks?
An executive summary
A probability and impact matrix
A risk register
A mitigation plan
Which meeting type is the official beginning of the project and serves as a way to align the team’s understanding of the project goals with actual plans and procedures.
Project kick-off
Project review
Status update
Stakeholder review
Imagine you are project managing a merger between two healthcare companies. The project is large and complex, so you send out weekly emails highlighting the most important tasks. Which aspect of effective team building does this scenario demonstrate?
Prioritize tasks
Celebrate team success
Listen and ask questions
Promote psychological safety
Collaboration tools such as email or chat allow teams to do what tasks? Select all that apply.
Work collectively and closely with other team members
Plan the budget
Check in on project tasks
Visualize project task completion
Which key factor of team effectiveness involves setting, negotiating, and meeting expectations?
Impact
Meaning
Dependability
Psychological safety
Which of the following are steps in the ethical decision-making framework? Select all that apply.
Get the facts.
Recognize an ethical issue.
Evaluate alternative actions.
Make a decision and test it.
Weigh the benefits.
Fill in the blank: Project management is valuable to businesses because it _____.
helps ensure that a project delivers the expected outcomes on time and within budget
helps ensure that a project sticks to long-term and short-term deadlines
helps ensure that a project delivers goods or services that meet the customer’s needs
helps ensure that a project centralizes communication—both in real time and all at once
As a project manager, you collect opinion-based feedback surveys in an effort to improve a product. What do you call this type of data?
Key performance indicator (KPI) data
Quantitative data
Qualitative data
Projection data
Which of the following activities are steps in a stakeholder analysis? Select all that apply.
List the stakeholders impacted by the project
Determine which stakeholders should be excluded from the project
Assess each stakeholder’s level of interest and influence
Assess each stakeholder’s reputation and level of experience
Imagine you have learned that a contractor who has done quality work for your organization in the past has received some negative reviews recently. You choose to hire another contractor for the current project. This is an example of mitigating risk by ______.
reducing or controlling it
accepting it
avoiding it
transferring it
As a project manager, what is your first step when setting milestones?
Review the project as a whole
Assign deadlines
Have a team meeting
Consider the needs of your stakeholders
Which of the following are tools for tracking project progress? Select all that apply.
Gantt charts
RACI charts
Burndown charts
Roadmaps
A project manager is considering process improvements. They identify that their team is too slow when delivering a service. They have an educated guess about what’s causing the problem and how to fix it. What’s the term for this educated guess?
Hypothesis
Control
Research
Variable
Fill in the blank: _____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.
Budgeting and controlling costs
Planning and organizing
Managing tasks
Removing unforeseen barriers
During which phase of the project life cycle does a project manager hand off all remaining deliverables?
Make a plan
Execute and complete tasks
Initiate the project
Close the project
Which of the following risk types most commonly impact projects? Select all that apply.
Inherent risks
Time risks
Budget risks
Scope risks
As a project manager, you track the number of open and closed tasks per team member. What do you call this type of data?
Observational data
Quantitative data
Qualitative data
Interview data
Fill in the blank: You can make sure your team delivers value to customers by building the right thing, building the thing right, and _____.
running it right
scaling as fast as possible
running it cheaply
selling it right
Fill in the blank: Project managers use tools to manage _____, which typically include the project's budget, people, and materials.
project resources
project charters
project timelines
project proposals
You’re a project manager on a team that is improving a product. How can you both communicate and escalate an issue discovered in the product?
Implement more functional tools so the issue doesn’t occur again.
Track daily product improvement tasks of team members in a spreadsheet.
Have a meeting with stakeholders to make them aware of product concerns.
Ask team members about how customers interact with the product.
Fill in the blank: Project managers should identify project stakeholders, communication methods, communication goals, and communication _____ before creating a communication plan.
frequency
consequences
risks
costs
When building a Product Backlog, you include how much effort the Developers state it will take to finish an item. You should capture this information in which Backlog item attribute?
Item value field
Item order
Item description
Item estimate
As a project manager, you make considerations when building a team. You decide how many people need to be on the team, what expertise each member will need to complete their tasks, and if they have a personal incentive to work on the project. What else should you consider when building a team?
Degree of stakeholder engagement
Whether the project has a strong business case
Team member communication preferences
Team member availability
Fill in the blank: A Kanban board utilizes cards placed in columns to _____.
manage tasks
organize documents
set the timeline
estimate the budget
Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?
Quality assurance
Quality standards
Quality control
Quality action
Fill in the blank: In a release plan, product releases happen when _____.
the feature or requirement is in development and is being iterated upon
the customer has asked for the release of a given feature or requirement
the project is complete and the team has delivered the final product
the team has developed a working version of a given feature or requirement
Which of the following justifies sole-supplier sourcing?
The supplier is easy to work with and offers a discount.
The supplier provided material for the past three projects.
The project sponsor asks to only use one particular supplier
The company is cautious about exposing trade secrets.
