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WorksheetsOlympiad'23 Practice Session Quiz.
Total questions: 10
Worksheet time: 8mins
1) If a customer have 2 years standard warranty can we sell 3 years ADP?
Yes
No
2) If customer has bought 2Y ADP, then he will be eligible for how many claims per year ?
Twice Every Year
Once Every Year
Once in Two Year
Twice in Two Year
3) Select the one which is not covered under ADP
Failure, cracks or breakage of the LPC screen
Unintentional bumps or drop of the product
Theft or Loss, Road accident, Fire, Floods
Liquid spills on the keyboard
4) Zero tolerance to dead pixel is a part of which exclusive offered services from lenovo ?
ADP
Premium Care
Standard Warranty
LUS
5) Select the correct Onsite support option from below
10:00 - 07:00 | Monday to Friday
10:00 - 07:00 | Monday to Saturday
09:00 - 09:00 | Monday to Saturday
09:00 - 09:00 | Monday to Friday
6) What all below options are covered Only under LUS
Parts Prioritization
Zero dead pixel tolerance
All of the above
Game settings, tuning
7) Select the correct services offered under LUS for Gaming customers
Gamer centric information
HW & SW Performance optimization
Application Level Assistance
Game setting / Tuning
All of the above
8) What is the toll-free number for LUS support?
1800-419-4666
1800-121-9339
1800-572-6465
1800-121-3993
9) What is the email id for Premium care
care.premium@lenovo.com
premium.care@lenovo.com
support.premium@lenovo.com
premiumcare@lenovo.com
10) Liquid spills are covered under Premium care
NO / FALSE
YES
