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IGCSE Business Studies Section 3: Marketing

Total questions: 25

Worksheet time: 8mins

Name
Class
Date
1.
What is the purpose of marketing?
a)
To identify potential customers and their needs
b)
To make products as cheaply as possible
c)
To make a profit at any cost
d)
To provide employment opportunities
2.
2. What is the term for gathering information about customers' needs and preferences?
a)

Pricing Strategies

b)

Product development

c)

Market research

d)

Promotion

3.
3. What is the term for targeting a broad group of customers?
a)

Popular market

b)

Niche market

c)

International market

d)

Mass market

4.
4. What are the four Ps of marketing?
a)

Place, price, product, people

b)

Place, price, product, promotion

c)

Price, premium, place, product

d)

People, promotion, place, price

5.
5. In which stage of the product lifecycle do sales start to slow down?
a)

Maturity

b)

Growth

c)

Introduction

d)

Decline

6.
6. What pricing strategy involves setting a low price to enter a market and gain market share?
a)
Penetration pricing
b)
Psychological pricing
c)
Promotional pricing
d)
Cost-plus pricing
7.
7. What promotional method involves building relationships with the public through media coverage?
a)
Public relations
b)
Advertising
c)
Sales promotion
d)
Personal selling
8.

8. What is NOT a cause that changes customer spending habits & behavior?

a)

Change in fashion

b)

Change in income

c)

Change in imports

d)

Change in economy

9.
9. What is the term for creating new products or improving existing ones?
a)

Product development

b)

Market research

c)

Promotion

d)

Pricing strategies

10.

10. What is a problem with entering new markets?

a)

New customers

b)

Increase sales

c)

Spreads risk

d)

Different laws & regulations

11.

11. Which of the following is an advantage of E-COMMERCE to CONSUMERS?

a)

Can access customers all over the world

b)

Lower costs/overheads due to having no shops

c)

It is easy to engage with potential customers

d)

It makes global goods more easily available

12.
12. What is the term for targeting a specific group of customers with specialized products?
a)
Niche market
b)
Mass market
c)
International market
d)
Local market
13.
13. What is the term for the process of setting a price for a product?
a)
Pricing strategies
b)
Product development
c)
Promotion
d)
Market research
14.
14. What is the term for the stages a product goes through from its introduction to its decline?
a)

Economic cycle

b)

Market research

c)

Product lifecycle

d)

Pricing strategies

15.
15. What pricing strategy involves adding a fixed percentage or amount to the cost of producing a product?
a)

Cost-plus pricing

b)

Psychological pricing

c)

Promotional pricing

d)

Penetration pricing

16.
16. What is the term for using personal interaction to persuade customers to buy a product?
a)

Advertising

b)

Personal selling

c)

Sales promotion

d)

Public relations

17.

17. What form of promotion uses film and TV shows to show characters using specific goods/services?

a)

TV adverts

b)

Product placement

c)

Viral marketing

d)

Radio

18.

18. What is NOT one of the aims of promotion?

a)

To increase demand for products

b)

Establish a price

c)

Raise awareness

d)

Devalue the brand

19.

What is the term used when we target products towards people with specific likes, hobbies and lifestyles?

a)

Geographic segmentation

b)

Socio-demographic segmentation

c)

Demographic segmentation

d)

Psychographic segmentation

20.

Which stage of the product lifecycle is characterized by falling/low sales and no profits?

a)

Introduction

b)

Growth

c)

Maturity

d)

Decline

21.

21. What is primary research in marketing?

a)

Using information that already exists

b)

Collecting data directly from customers

c)

Observing the behavior of competitors

d)

Analyzing market trends from the past

22.

22. What is secondary research in marketing?

a)

Collecting data directly from customers

b)

Observing the behavior of competitors

c)

Developing new products based on customer feedback

d)

Using information that already exists

23.

23. What is the role of packaging in the marketing mix?

a)

To increase the price of the product

b)

To improve the quality of the product

c)

To provide information about the product

d)

To reduce the size of the product

24.

24. What is price elasticity of demand?

a)

A measure of how much a product costs to produce

b)

A measure of how sensitive customers are to changes in price

c)

A measure of how quickly a product is sold

d)

A measure of how much customers are willing to pay for a product

25.

25. What is NOT a factor that determines the "place" element of the marketing mix?

a)

Economic cycle

b)

The overall marketing aims

c)

Brand image & customer expectations

d)

Product life cycle