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BSBXTW401

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

Which of the following are effective methods to communicate with your team? Select all that apply.

a)

Face to Face Meetings

b)

Via Social Media

c)

Online meetings

d)

Email correspondance

2.

True or False

Different working dynamics can hinder work task progress

a)

True

b)

False

3.

Which legislation would you refer to when dealing with bullying in your team?

a)

Work, Health & Safety Act 2011

b)

Anti-Discrimination Act 1977

c)

Fair Work Act 2009

d)

Snitches Get Stitches Act 2020

4.

What is workplace bullying?

a)

Workplace bullying is mistreatment that has little effect on the individual.

b)

Workplace bullying is only when someone is harmed

c)

Workplace bullying is a form of intimidation that can affect someone's health or wellbeing.

d)

Workplace bullying is being told what to do.

5.

What are three techniques to managing conflict constructively?

a)

Acting Immediately

b)

Avoiding Judgement

c)

Avoiding the situation

d)

Meeting with the people involved in the conflict separately

6.

What is NOT a correct method of managing poor work performance?

a)

Monitoring performance levels

b)

Investigating & Diagnosing

c)

Taking Action

d)

Ignore it

7.

"a serious disagreement or argument, typically a protracted one."

Is a definition of which of the following?

a)

Team

b)

Conflict

c)

Miscommunication

d)

Poor Performance

8.

What are three correct methods to ensure your interactions are appropriate and sensitive to cross cultural communication and communication with individuals with special needs or disabilities?

a)

Yelling

b)

Be Supportive

c)

Speaking Clearly & Concisely

d)

Avoiding Slang

9.

"a group of people who perform interdependent tasks to work toward accomplishing a common mission or specific objective."

Is a definition of which of the following?

a)

Company

b)

Band

c)

Students

d)

Team

10.

True or False

Working together as a team is both beneficial to the organization and the individual

a)

True

b)

False