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Worksheets

April MSV (KSA)

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

The customer is asking to cancel the order,

You should...

(choose all the correct answers)

a)

Raise a resolve ticket to the Hub

b)

advise the cusotmet to take the action from the dashboard

c)

Raise a close ticket to the Hub

d)

Take the action from the admin dashboard

2.

The business will get his canceled order back to his address in Jeddah on the .....

(order was canceled on Tuesday the 25)

a)

30th

b)

28th

c)

27th

d)

29th

3.

Order (2020143) is Picked up from Macca on 20 of Feb, it should be delivered to the consignee's address In Abha on.....

a)

21 Feb

b)

25 Feb

c)

24 Feb

d)

22 Feb

4.

We cannot Reschedule orders on the dashboard when their status is ….

a)

At Warehouse

b)

Out for delivery

c)

In Transit

d)

All of the above

5.

The business (Tag Home) tier is 1B so that he will receive his cash-out the next day, and we will deduct 1% from the total transaction

a)

True

b)

False

6.

If the business sent the receipt of his payment,

you should resend it to ...

(Choose all the correct answers)

a)

Maryam Mehrem

b)

Mohamed Raafat

c)

 Ahmed Hesham

d)

Ahmed Gaballah

e)

All of the above

7.

ما هو الشكل الصحيح لهذه الكلمة

a)

إخطاء

b)

الخطأ

c)

أخطاءواْ

d)

الخطاء

e)

الخطاء

8.

10) "I wonder where John is. Do you know." 

This needs a question mark after

a)

the first sentence

b)

the second sentence

c)

Both

9.

bosta deducts 1% extra fees as (COD) and (CCOD) for all the price plans

a)

True

b)

False

10.

If the star refused to go to the consignee's address, this case called?

a)

Fake update

b)

Address is not clear

c)

Star behavior