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Market Research

Total questions: 16

Worksheet time: 8mins

Name
Class
Date
1.

Market research is It involves identifying and anticipating

what consumers want today and

will want in the future

a)

True

b)

False

2.

Which of these is not a reason for market research?

a)

Identify customer needs

b)

Establish market size and location

c)

Assess the competition

d)

Boost industrial relations

3.

Field research is also known as secondary research

a)

True

b)

False

4.

Which of the following is not an example of desk research?

a)

Internet

b)

Government Publications

c)

Focus Group

d)

Reports

5.

Which of the following is a disadvantage of field research?

a)

Obtain info Quickly

b)

Doesn't have to share results

c)

Takes a lot of money and time.

d)

None of the above

6.

The importance of market research is the following...

a)

reduced risk of failure

b)

Identify new markets

c)

Identify threats

d)

All of the above

7.

dividing by population characteristics, e.g. age, gender, income, etc

a)

Geographic

b)

Demographic

c)

Psychological

d)

None of the above

8.

dividing by geographical area

a)

Geographic

b)

Demographic

c)

Psychological

d)

None of the above

9.

dividing by attitude or taste

a)

Geographic

b)

Demographic

c)

Psychological

d)

None of the above

10.

Market segmentation can help get a foothold in the market, increase sales and lower costs.

a)

True

b)

False

11.

A niche market is a small group of potential customers. A benefit is..

a)

Face less competition

b)

Lowers marketing costs

c)

Both

d)

None

12.

The marketing concept states that the customer is the least important person to the business.

a)

True

b)

False

13.

When customers are treated well, we see benefits. which of these is not one?

a)

Increased sales and profits

b)

enhanced goodwill

c)

fewer repairs/returns - businesses costs drop

d)

Increased customer complaints

14.

Investigating the market to develop business opportunities can be done by..

a)

Feedback sheets

b)

Questionarrie

c)

SWOT analysis

d)

None of the above

15.

It sets out the strategies that a business must take in order to attract and keep customers..

a)

Business Plan

b)

SWOT

c)

Marketing Plan

d)

Production Plan

16.

A particular group of consumers.

a)

Mass Audience

b)

USP

c)

Market Segment

d)

Niche Market