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Business Essentials Final Exam Review part 2

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which is usually the quickest way that businesses can obtain information

about unknown potential new vendors that are located in other parts of

the country?

a)

by searching the web

b)

by sending an e-mail

c)

by faxing a request

d)

by phoning an agent

2.

Which demonstrates the correct method to ensure that all words in a

phrase are included in a web search?

a)

Discipline is the most important part of success)

b)

[There is no tree that the wind has not shaken]

c)

'To be or not to be'

d)

"Confidence in itself is the secret of success"

3.

The set of computer programs that manages the hardware and software

of a computer is the:

a)

electronic resource.

b)

digital connection.

c)

transfer protocol.

d)

operating system.

4.

Computer database programs make it easier for businesses to manage:

a)

customers' buying habits.

b)

problem-solving skills.

c)

Internet search engines.

d)

large amounts of related data.

5.

Which is a standard capability of spreadsheet software?

a)

to graph data

b)

to create slides

c)

to prepare text

d)

to manage files

6.

Which is the most efficient tool for gathering the external information

that businesses need?

a)

library

b)

Internet

c)

software

d)

textbooks

7.

When e-mailing large files or documents to coworkers or customers, a

businessperson sends them:

a)

in codes

b)

as attachments

c)

in text boxes

d)

as reply messages

8.

Why do many businesses expect their employees to do their jobs

according to strict guidelines?

a)

to develop an enthusiastic attitude

b)

to exhibit loyal behavior

c)

to create a safe environment

d)

to show an interest in work

9.

When Delores is finding solutions for obstacles at her job, she is:

a)

decision-making.

b)

inventing.

c)

innovating.

d)

problem-solving.

10.

For a job seeker to find the most satisfactory job, he/she needs to:

a)

consider salary or wages top priority.

b)

identify his/her own goals and skills.

c)

interview with several large companies.

d)

seek a job with advancement possibilities.

11.

A paradigm innovation occurs when:

a)

major shifts in thinking cause change.

b)

processes are being improved to generate benefits.

c)

he product is marketed in a different way.

d)

there are improvements on the product.

12.

People who understand themselves and their unique skills and abilities

usually are able to choose appropriate:

a)

talents.

b)

friends.

c)

traits.

d)

careers.

13.

If three employees have the same level of ability and competence, whatfactor might a business use to decide which one to promote?

a)

age

b)

gender

c)

seniority

d)

tenure

14.

Which is an internal factor that might influence a business owner's

decision making?

a)

opinions of others

b)

competitors' activities

c)

comfort with risk

d)

market share

15.

Is it appropriate for job applicants to ask the business to let them know

when it makes a decision about filling a job?

included in a follow-up letter.

a)

Yes, this should be the applicants' first question.

b)

No, the business should not give out this information.

c)

No, the business will notify them without being asked.

d)

Yes, this request can be included in a follow-up letter.

16.

Doug is 18 years old and has decided to run for president when he turns

35. He has set which type of goal?

a)

long-term

b)

short-term

c)

unattainable

d)

unrealistic

17.

Which is a guideline for writing a job application letter?

a)

Be brief and to the point.

b)

Provide as much information as possible.

c)

Mention other prospects.

d)

Include a list of references in the letter.

18.

What type of information is acceptable to leave out of a job application?

a)

salary requirements

b)

educational background

c)

personal data

d)

professional experience

19.

Accessing the websites of businesses and professional organizations is one way to obtain:

a)

interview appointments.

b)

job applications.

c)

work experience.

d)

career information.

20.

Which is the best source of information about job leads?

a)

family & friends

b)

Occupational Outlook Handbook

c)

business advisors

d)

Bureau of Labor Statistics

21.

Most businesses expect their employees to show an interest in the

company by being:

a)

emotional.

b)

aggressive.

c)

cooperative.

d)

impulsive.

22.

Job interviewers often say to job applicants, "Tell me about yourself." The

purpose of this request is to:

a)

test the applicant's communication skills.

b)

test the applicant's honesty and integrity.

c)

find out about the applicant's personal life.

d)

uncover job-related problems the applicant has.

23.

The Anderson Convenience Store charged a customer with trying to cash

a bad check and with using an expired credit card. The customer was

engaged in what type of fraud?

a)

point-of-sale

b)

price-ticket switching

c)

short-change

d)

internal theft

24.

One procedure that businesses often establish to protect company

information from computer crime is to require the use of:

a)

search engines.

b)

security cameras.

c)

virus detectors.

d)

virtual software

25.

Maintaining an inventory of supplies helps a business to:

a)

establish sales goals.

b)

operate efficiently.

c)

locate vendors.

d)

evaluate processes