Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

B.Comm 1B

Total questions: 11

Worksheet time: 7mins

Name
Class
Date
1.

Which of the following is the most accurate description of the role that communication will play in your career?

a)

Ideas matter more than anything, so as long as you are creative and have strong business sense, you can hire people to take care of communication tasks.

b)

No matter what other skills, connections, and attributes you have, your prospects will be limited if you don't have good communication skills.

c)

In today's tough business world, performance is the most important differentiator; everything else is a distant second.

d)

As a "soft skill," communication is important in some careers, such as sales and human resources, but not in technical, financial, or administrative careers.

2.

Effective business messages are

a)

Entertaining, blunt, direct, opinionated, and persuasive

b)

Practical, objective, concise, clear, and persuasive

c)

Personal, clear, short, catchy, and challenging

3.

Which of the following is not a skill employers will expect you to have?

a)

Communicating effectively with people from diverse backgrounds and experiences

b)

Using communication technologies effectively and efficiently

c)

Managing your time wisely and using resources efficiently

d)

Commanding employees to follow orders

4.

An audience-centered approach to communication

a)

Starts with the assumption that the audience is always right

b)

Improves the effectiveness of communication by focusing on the information needs of the audience

c)

Is generally a waste of time because it doesn't accommodate the needs of the sender

d)

Always simplifies the tasks involved in planning and creating messages

5.

Sensitivity to business etiquette

a)

Reduces the chance of interpersonal blunders that might negatively affect communication

b)

Is considered by most companies to be a waste of time in today's fast-paced markets

c)

Is now legally required in all 50 states

d)

Always increases the cost of business communication

6.

Which of the following pairs of attributes best describes the social communication model?

a)

Interactive and conversational

b)

Technical and instantaneous

c)

Electronic and print

d)

Relaxed and unrestricted

7.

For the receiver of a message to respond in the manner desired by the sender, the receiver needs to

a)

Remember the message

b)

Be able to respond to the message

c)

Have the motivation to respond to the message

d)

Do all of the above

8.

Which of these is a potential disadvantage of the constant connectivity enabled by mobile communication devices?

a)

Blurring the lines between personal and professional

b)

Losing contact with key business markets around the

globe

c)

Making unethical choices more tempting

d)

Reducing employee access to corporate data

9.

Ethical communication

a)

Is the same thing as legal communication

b)

Costs more because there are so many rules to consider

c)

Is important only for companies that sell to consumers rather than to other businesses

d)

Includes all relevant information, is true in every sense,

and is not deceptive in any way

10.

An ethical (a)   exists when a person is faced with two conflicting but ethical choices or alternatives that are neither entirely right nor entirely wrong

11.

An ethical (a)   occurs when a person makes an unethical

choice.